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F.Hinds Reviews

4.9 Rating 62,328 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,328 reviews
Shipping & Delivery
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 9th July 2026
Linda R
F.Hinds 5 star review on 8th July 2026
Ergin D
F.Hinds 5 star review on 7th July 2026
Mark O
F.Hinds 5 star review on 6th July 2026
Kafia K
F.Hinds 5 star review on 5th July 2026
Tony M
F.Hinds 5 star review on 5th July 2026
Ian W
F.Hinds 5 star review on 5th July 2026
James T
3095
Anonymous
Anonymous  // 01/01/2019
Great customer service from the time I walked in till the time I walked out. I was happy with how everything was handed! Truly amazing!
Helpful Report
(Bracknell) - Posted 2 years ago
F Hinds no matter what branch I’ve been to is always smooth and easy to find such a variety of beautiful and good quality jewellery for reasonable prices and friendly customer service that provide knowledge about the products as well as how to look after theme
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(Wellingborough) - Posted 2 years ago
Awesome experience.
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(Stockton-on-Tees) - Posted 2 years ago
Excellent customer care by both staff members - cheerful, pleasant manner & helpful.
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(Trowbridge) - Posted 2 years ago
Very good
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(Hounslow) - Posted 2 years ago
Quality Service and found the atmosphere very pleasant . Competitive prices compared to other competitors
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(Peterborough) - Posted 2 years ago
Very helpful and knowledgeable staff
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(Waltham Cross) - Posted 2 years ago
Polite efficient staff, shop tidy and we’ll presented
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(Dover) - Posted 2 years ago
The service was very good polite and professional what more can I say
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(Berkshire) - Posted 2 years ago
I didn't catch her name but I bought a St Christopher necklace at around 17.30 in your Basingstoke store 18/10. The lady that helped me was incredibly pleasant and helpful! She is a credit to your store!
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(Basingstoke) - Posted 2 years ago
Fantastic staff always goes above and beyond. Nothing is a problem to them. They are a credit to you.
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(Middlesbrough) - Posted 2 years ago
Excellent service from the staff in Stroud shop. Could not have had a better experience
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(Stroud) - Posted 2 years ago
Very polite and helpful staff
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(Manchester) - Posted 2 years ago
Brilliant - I had an old guarantee for a lifetime battery. They acknowleged it . Very grateful.
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(Cambridge) - Posted 2 years ago
The lady who served me was very helpful and very smiley a pleasure to be served by her. Ken Bradbury
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(Cowley) - Posted 2 years ago
Very helpful friendly staff with good knowledge
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(Torquay) - Posted 2 years ago
I can't thank the ladies at the shop enough. They were extremely helpful in helping me out of a self-caused predicament. The watch renewable watch battery agreement is brilliant. Thank you all so much for your patience, professionalism and friendliness.
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(Solihull) - Posted 2 years ago
very helpful
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(Havant) - Posted 2 years ago
I've bought several items from you and always found the service here excellent, would highly recommend
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(Swansea) - Posted 2 years ago
Customer service was great
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(Basingstoke) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,328 reviews