F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,213 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,213 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 28th January 2026

3058

Anonymous

Anonymous // 01/01/2019

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“A first class service a friendly staff and very helpful in what I was looking for”

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(Worthing) - Posted 2 years ago

“Very friendly and helpful staff , servuce with a smile”

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Posted 2 years ago

“We came in for a watch replacement battery”

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(Bracknell) - Posted 2 years ago

“Lovely staff and very knowledgeable. Time from purchase to collection was excellent and I was kept up to date via email and text. I would say it didn't feel too special. It's a big thing buying wedding rings and should be a special and memorable time; it sadly didn't feel too special.”

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(Telford) - Posted 2 years ago

“I was looking for a bracelet for a present for a family member and didn't know what I was looking for, the sales assistant was so helpful and knowledgeable and helped me choose the perfect gift.”

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(Ipswich) - Posted 2 years ago

“Excellent service very helpful staff”

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(Wrexham) - Posted 2 years ago

“I liked this shop, everybody was so nice. As soon as I need something else I'll come back here.”

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(Reading) - Posted 2 years ago

“Iam extremely happy with the service🥰”

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(Cowley) - Posted 2 years ago

“The lady who serves us was absolutely fabulous, She made me feel at ease whilst piercing both my ears, Highly recommend”

F.Hinds 5 star review on 11th November 2023

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(Wakefield) - Posted 2 years ago

“The F.Hinds team were patient, answering my questions about my purchase. They gave expert advice regarding its care and left me feeling satisfied. I will be returning in future.”

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(Norwich) - Posted 2 years ago

“Excellent helpful service.”

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(Shrewsbury) - Posted 2 years ago

“Very welcoming and attentive. Service was excellent”

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(Stamford) - Posted 2 years ago

“Very helpful staff.”

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(Cheltenham) - Posted 2 years ago

“Excellent customer service. Courteous and friendly staff!”

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(London) - Posted 2 years ago

“Excellent staff nothing to much trouble for them. very knowledgeable and patient do not rush you.”

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(Swansea) - Posted 2 years ago

“So appreciative of the help today regarding helping me with a temporary fix for a ring that I’m wearing which is to loose. I am on a weight loss journey so do not want the ring to be permanently sized just yet. The sales assistant suggested a ring adjuster. She kindly fitted one for me to try and it was a winner. 😊”

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(Worthing) - Posted 2 years ago

“Very helpful and patient while my son looked at which watch he wanted for his birthday. We never felt presured or forced to go with an more expensive purchase.”

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(Hastings) - Posted 2 years ago

“Helpful staff”

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Posted 2 years ago

“Great shopping experience, friendly staff and plenty of choice.”

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(Boston) - Posted 2 years ago

“As usual very pleasant, polite and helpful service. Thank you”

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(Brierley Hill) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,213 reviews