F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,209 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,209 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 13th January 2026

3042

Anonymous

Anonymous // 01/01/2019

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“I found the staff very obliging and friendly and a delight to shop”

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(Tonbridge) - Posted 2 years ago

“We had a very good experience, staff member was friendly.”

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Posted 2 years ago

“happy with customer service”

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(Hounslow) - Posted 2 years ago

“Pleased with reserved order, and all round general service,”

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(Norwich) - Posted 2 years ago

“I found the staff very helpful when I went to purchase a watch for my husband. I was shown a wide range of options and the staff member was very patient and friendly. I will definitely shop here again.”

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(Great Yarmouth) - Posted 2 years ago

“Friendly staff very helpful and we're polite and knowledgeable about what I wanted to purchase.”

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(Torquay) - Posted 2 years ago

“Bought earrings today at Boscombe store, I am very pleased with my purchase, the staff were very helpful and most polite and very pleasant. I will definitely be shopping there again.”

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(Bournemouth) - Posted 2 years ago

“look after very well thank you will call again probably before Xmas”

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(Manchester) - Posted 2 years ago

“Very good service and nice and friendly. Ordered a ring for my size and got an e-mail early thanks expected to tell me it was ready to pick up from the shop. When picked ring up from the shop women was helpful. Will shop in this shop again. Been here a few times now and always excellent service.”

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(Coventry) - Posted 2 years ago

“I received extremely friendly and helpful advice from the store attendant, who helped me pick out a perfect ring.”

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(Ramsgate) - Posted 2 years ago

“Saw watch in window and bought it!”

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(Shrewsbury) - Posted 2 years ago

“Very good service and helpful”

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(High Wycombe) - Posted 2 years ago

“The whole team was very helpful. I would have liked to see a few more rings the size I wanted, but I completely understand the store can’t have all sizes at all times. I am happy with the service.”

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(Basildon) - Posted 2 years ago

“We visited the Ipswich store and The lady who served us was exceptional. She assisted my husband and helped him with all his purchases. She was polite, kind and extremely helpful”

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(Ipswich) - Posted 2 years ago

“Friendly and approachable staff. Patient and calm”

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(Patchway) - Posted 2 years ago

“Nice customer service.”

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(Swansea) - Posted 2 years ago

“The battery in my watch had stopped. I paid for my watch to have a lifetime battery guarantee, so that's why I visited today.”

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(Weymouth) - Posted 2 years ago

“Excellent service +,quality gear!”

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(Carmarthen) - Posted 2 years ago

“The assistant went out of her way to help me with my request.”

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(Dover) - Posted 2 years ago

“Good and pleasant service.”

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(Gosport) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,209 reviews