F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,209 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,209 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 13th January 2026

3042

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service couldn’t do enough for you would use this shop again”

Helpful Report

(Solihull) - Posted 2 years ago

“The assistant was very helpful in shortening the watch strap I just bought...it was not an easy job, but I was happy to wait.”

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(Bishop's Stortford) - Posted 2 years ago

“Very polite and helpful staff”

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(Barnstaple) - Posted 2 years ago

“Staff are always helpful but choices are limited. The product that I wanted was very limited in choice.”

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(Frenchgate Centre) - Posted 2 years ago

“Very good service”

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(Telford) - Posted 2 years ago

“Very helpful, the earrings I wanted were not in stock so they ordered them for me. Have a few items from here, good range and reasonably priced”

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(Huddersfield) - Posted 2 years ago

“The staff were extremely friendly and not at all pushy. I took my time to decide what to buy and they even let me go home and talk to my husband about it.”

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Posted 2 years ago

“All staff was very friendly inside its my first time buying myself a watch they helped me out im very happy with what I got and would happily get something else from the store in future thankyou very much 😁”

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(Wolverhampton) - Posted 2 years ago

“Brilliant service from staff in the walsall branch”

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(Walsall) - Posted 2 years ago

“Very courteous and prompt service”

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(Yeovil) - Posted 2 years ago

“The lovely lady who served me was excellent”

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(Cwmbran) - Posted 2 years ago

“I took my watch for repair to the Ramsgate branch. Both when I dropped it off and when picked it up the staff were excellent. Friendly, professional and efficient. A great experience in a high street shop!”

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(Ramsgate) - Posted 2 years ago

“Friendly staff service very good”

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(Letchworth Garden City) - Posted 2 years ago

“Fantastic service as always. Thank you”

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(Havant) - Posted 2 years ago

“The gentleman who served us was highly professional and knowledgeable. He was patient and attentive and we purchased 2 watches and earrings.”

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(Ipswich) - Posted 2 years ago

“Emily was fabulous explaining procedures for ear piercing and aftercare to my 11 year old daughter. Very professional but also welcoming”

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(Berkshire) - Posted 2 years ago

“Friendly, no rush, great service from the Ladies in Bletchley... my first choice always”

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(Bletchley) - Posted 2 years ago

“Always good service and friendly staff”

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(Sheffield) - Posted 2 years ago

“Very helpful staff, smiling, which goes a long way. All in all it was a pleasure to shop in your store.”

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(Braintree) - Posted 2 years ago

“Excellent experience - purchasing an engagement ring and the assistants were incredibly helpful and not pushy at all. Would recommend!”

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Posted 2 years ago

F.Hinds is rated 4.9 based on 62,209 reviews