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F.Hinds Reviews

4.9 Rating 62,283 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,283 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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All staff were courteous, helpful and efficient. I have visited the Taunton branch of Hinds a few times in the last year and the experience has been completely positive each time.
Helpful Report
(Taunton) - Posted 2 years ago
Very kind people
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(Dartford) - Posted 2 years ago
Replacement watch battery under free replacement scheme is extremely good value. Staff at Orpington Branch very pleasant and helpful
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(Orpington) - Posted 2 years ago
The male assistant was very polite, helpful and knowledgeable about the item we purchased.
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(Burton Upon Trent) - Posted 2 years ago
Always very helpful, always find what you’re looking for.
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(Clacton-on-Sea) - Posted 2 years ago
Very friendly helpful and efficient staff always a pleasure to visit
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(Reading) - Posted 2 years ago
Lovely friendly customer service. Fixed my necklace on the spot for me.
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(Southampton) - Posted 2 years ago
Both members of staff went out of their way to help with my purchase …. I couldn’t praise them enough 😊
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(Solihull) - Posted 2 years ago
As always the staff were extremely helpful making it a pleasure to shop there.
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(Carmarthen) - Posted 2 years ago
Hello, I am a happy client of F.Hinds and very glad to express my gratitude and appreciation to the team and workers, who helped me to choose my son's watch. Thank you so much!!! Regards, Tetiana
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(Woking) - Posted 2 years ago
As always excellent service with extremely helpful staff. I never go anywhere else.
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(Berkshire) - Posted 2 years ago
Excellent service as usual at your Hastings branch. They went above and beyond to find me an item I needed for a Christmas present. Thank you so much.
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(Hastings) - Posted 2 years ago
Very helpful staff
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(Yeovil) - Posted 2 years ago
Polite, helpful and friendly staff who provided advice and recommendations without a hard sell.
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Posted 2 years ago
very pleasant staff, bit disappointed my wifes battery in her watch could not be changed in time for our holiday. So we purchased a new watch and was looked after by a lovely young lady who was very efficient and polite 😀
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(Crawley) - Posted 2 years ago
Efficient and welcoming.
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(Cirencester) - Posted 2 years ago
Good service friendly staff
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(Derby) - Posted 2 years ago
The customer service assistant was excellent.
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(Wrexham) - Posted 2 years ago
Visited shop to replace my watch strap. Was shown several trays that would fit the watch. Able to make my own choice and not persuaded to any particular colour or style. Very friendly and helpful staff
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(Stroud) - Posted 2 years ago
Good service for all. Thank you
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(Derby) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,283 reviews