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F.Hinds Reviews

4.9 Rating 62,328 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,328 reviews
Shipping & Delivery
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 9th July 2026
Linda R
F.Hinds 5 star review on 8th July 2026
Ergin D
F.Hinds 5 star review on 7th July 2026
Mark O
F.Hinds 5 star review on 6th July 2026
Kafia K
F.Hinds 5 star review on 5th July 2026
Tony M
F.Hinds 5 star review on 5th July 2026
Ian W
F.Hinds 5 star review on 5th July 2026
James T
3095
Anonymous
Anonymous  // 01/01/2019
Service was great and very pleased with new strap bought and assistant attached the new strap to my watch.
Helpful Report
(Orpington) - Posted 2 years ago
Awesome service as always lovely staff so pleasant
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(Great Yarmouth) - Posted 2 years ago
Brought in my engagement ring to repair. Was given two weeks as timescales. Took a lot longer. The first time I enquired, I was told that you had needed to send away for a replacement stone. However, that should have been done as soon as I paid for the repair. And, then I had to telephone to find out if it had been done, as no email as promised. Pleased with the repair, but you need to do better at managing customer expectations.
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(Hastings) - Posted 2 years ago
Very good service 10/10
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(Boston) - Posted 2 years ago
Very helpful staff member.
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(Norwich) - Posted 2 years ago
Amazing service
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(Milton Keynes) - Posted 2 years ago
Staff very helpful when I needed an item that wasn't in stock. They ordered it in for me, it took the allotted time to arrive, and I was advised as promised. Was then very pleased with the purchase.
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(Shrewsbury) - Posted 2 years ago
Very pleased with the service received today. Despite Fleet Hinds being busy my watch battery was changed in less than 15 minutes. Many thanks
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(Fleet) - Posted 2 years ago
The lady that served me was really kind and my sister loved the neglace so overall a good experience
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Posted 2 years ago
Helen that served me nothing was any trouble the service I had was perfect and very helpful and lovely to be served by some one with a smile and happy to make my day shopping visit special
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(Banbury) - Posted 2 years ago
Lovely customer service
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(Exeter) - Posted 2 years ago
Very pleasant and helpful staff
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(Worthing) - Posted 2 years ago
Extremely endless helpful professional staff. Everyone here was superb, its obvious that they all love their jobs & are very knowledgable which instils confidence when making a purchase. Grateful thanks.
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Posted 2 years ago
I was very impressed with the service I received.
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(Swansea) - Posted 2 years ago
Very helpful friendly staff.Had just what I wanted
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(Southampton) - Posted 2 years ago
Very friendly and helpful staff at a very busy time!
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Posted 2 years ago
Lovely lady served us, and she was very helpful, I didn't get what I wanted but I had something else
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Posted 2 years ago
Thank you for great service as always
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(Weymouth) - Posted 2 years ago
Very helpful staff. When pricing come up incorrect, it was quickly put right
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(Weston-super-Mare) - Posted 2 years ago
Excellent service. I mentioned that i was short of time and was produced a super fast service.
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(Bristol) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,328 reviews