F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Hillingdon
Rating: 4.87

4.9 Rating 62,401 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,401 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

Visit Website

F.Hinds 5 star review on 11th September 2026

3118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Attentive, quick service.”

Helpful Report

(Gosport) - Posted 3 years ago

“Quick and easy transaction”

Helpful Report

(Crystal Peaks) - Posted 3 years ago

“Very good customer service skills in shop by Rubina. For insurance purposes I would have preferred if the repair receipt was more detailed esp. The carat of resize gold used, hence 4/5 rating”

Helpful Report

(High Wycombe) - Posted 3 years ago

“Very quick service, free battery for life honoured 😊”

Helpful Report

(Sittingbourne) - Posted 3 years ago

“Very helpful staff. Second time I have been to this store and would highly recommend.”

Helpful Report

(Braintree) - Posted 3 years ago

“Extremely helpful staff all round! They are very welcoming and remembered me and made great suggestions.”

Helpful Report

(Stroud) - Posted 3 years ago

“Very friendly service and helpful as we had a replacement battery done and being it has gold screws they know how careful they have to be.”

Helpful Report

(Basingstoke) - Posted 3 years ago

“Helpful knowledgable staff. Gave me good advice and I left the store very happy.”

Helpful Report

(Bishop's Stortford) - Posted 3 years ago

“I visited F. Hinds Jewellery shop in Pier Road Clacton On Sea yesterday to have new batteries put into two watches the lady who did for me was this was most helpful and gave me good information about the types of batteries I could have.”

Helpful Report

(Clacton-on-Sea) - Posted 3 years ago

“Excellent customer service. Advised me of the 9ct gold status and offered a warranty. Excellent”

Helpful Report

(Brierley Hill) - Posted 3 years ago

“Very polite and efficient customer service i will recommend f.hindsto anyone who wants a first class service”

Helpful Report

(Bracknell) - Posted 3 years ago

“Very helpful lady”

Helpful Report

(Sittingbourne) - Posted 3 years ago

“Friendly and helpful staff”

Helpful Report

(Carmarthen) - Posted 3 years ago

“Very pleasant and helpful staff yesterday, just as at my previous visit. Have collected my watch and hope the resizing of the bracelet (removing two sections) will help. Another watch has to go to HQ to fit the new battery as the staff is unable to remove the back. To be collected in due course. If we need a repair or advice Hinds is the place to go for fairness and honesty. The rest of the questions the answer is N/A since It was face to face service.”

Helpful Report

(Cirencester) - Posted 3 years ago

“We were deat with courteously despite the shop being very busy and purchased a watch with every help we needed.”

Helpful Report

(Cheltenham) - Posted 3 years ago

“Great customer service delivered by friendly store assistants. Quick service too”

Helpful Report

(Staines-upon-Thames) - Posted 3 years ago

“Good helpful service.”

Helpful Report

Posted 3 years ago

“Good collection. Friendly staff. What more should I ask for when I walk into a store.”

Helpful Report

(Luton) - Posted 3 years ago

“Simple, straightforward, friendly service. I knew what I wanted, was shown a few options, chose, paid, left. Easy peasy.”

Helpful Report

Posted 3 years ago

“Shop staff really helpful with my purchase a pleasure to do business would recommend”

Helpful Report

Posted 3 years ago

F.Hinds is rated 4.9 based on 62,401 reviews