F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Hillingdon
Rating: 4.87

4.9 Rating 62,401 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,401 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 11th September 2026

3118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very happy with the service”

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(Swansea) - Posted 3 years ago

“Very pleasant and helpful staff”

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(Milton Keynes) - Posted 3 years ago

“Super friendly and knowledgeable staff made my 19 year old son’s ‘first special watch’ buying experience one that he will remember.”

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Posted 3 years ago

“Fantastic shop, fantastic service. Really enjoy buying from F Hinds in Huddersfield, brilliant group of ladies.”

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(Huddersfield) - Posted 3 years ago

“All staff were very helpful & courteous,I bought a watch and the gentleman assistant took out links of bracelet for me.My watch is very nice thank you to everyone who helped in my purchase.”

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(Weston-super-Mare) - Posted 3 years ago

“Good customer service. Would recommend all to visit this shop”

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(Letchworth Garden City) - Posted 3 years ago

“New watch battery fitted it was ready when they said it would be friendly staff and we have a lifetime battery deal. Berth happy well done.”

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(Sittingbourne) - Posted 3 years ago

“The staff in the MK branch are so helpful and friendly. Always a pleasure to go in there.”

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(Milton Keynes) - Posted 3 years ago

“Me and my husband were very pleased with the customer service provided at the High Wycombe branch. The lady in store helped us choose the correct size for the ring we were buying for our mother as a surprise gift. All in all, we had a great experience, the communication was effective and we bought our mum the dream ring she rightly deserved!”

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(High Wycombe) - Posted 3 years ago

“Great helpful staff, beautiful quality of jewelry, A lass that I know somewhat works in store, very hard working girl great choice of employee ,grafter. My daughter loves her necklace we are all extremely happy.”

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(Taunton) - Posted 3 years ago

“Needed some cute earrings for my baby girl, they had just what we needed, plus thanks to the advice of the staff we also got some earring backs spring loaded that prevents my baby girl from taking off the earrings by herself☺️”

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(Cambridge) - Posted 3 years ago

“Very helpful Manager, good value. Order received quickly and emailed to confirm”

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(Taunton) - Posted 3 years ago

“Excellent service. Carly was very very helpful, much appreciated”

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(Norwich) - Posted 3 years ago

“Service was great and very pleased with new strap bought and assistant attached the new strap to my watch.”

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(Orpington) - Posted 3 years ago

“Awesome service as always lovely staff so pleasant”

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(Great Yarmouth) - Posted 3 years ago

“Brought in my engagement ring to repair. Was given two weeks as timescales. Took a lot longer. The first time I enquired, I was told that you had needed to send away for a replacement stone. However, that should have been done as soon as I paid for the repair. And, then I had to telephone to find out if it had been done, as no email as promised. Pleased with the repair, but you need to do better at managing customer expectations.”

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(Hastings) - Posted 3 years ago

“Very good service 10/10”

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(Boston) - Posted 3 years ago

“Very helpful staff member.”

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(Norwich) - Posted 3 years ago

“Amazing service”

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(Milton Keynes) - Posted 3 years ago

“Staff very helpful when I needed an item that wasn't in stock. They ordered it in for me, it took the allotted time to arrive, and I was advised as promised. Was then very pleased with the purchase.”

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(Shrewsbury) - Posted 3 years ago

F.Hinds is rated 4.9 based on 62,401 reviews