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F.Hinds Reviews

4.9 Rating 62,329 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,329 reviews
Shipping & Delivery
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 12th July 2026
Sheldon M
F.Hinds 4 star review on 12th July 2026
Mark I
F.Hinds 5 star review on 12th July 2026
David D
F.Hinds 5 star review on 12th July 2026
Karen M
F.Hinds 5 star review on 11th July 2026
Drew H
F.Hinds 5 star review on 11th July 2026
Jodie S
F.Hinds 5 star review on 10th July 2026
Robert B
3094
Anonymous
Anonymous  // 01/01/2019
Very helpful staff. Melissa was knowledgeable and took time to address our needs
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(Milton Keynes) - Posted 2 years ago
Very friendly and helpful staff
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(Sheffield) - Posted 2 years ago
The two female staff very friendly and could help me more than they did will be going back
F.Hinds 5 star review on 11th October 2023
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Posted 2 years ago
The ladies are excellent in their communication and customer service skills and I love the items I purchased .
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(Dartford) - Posted 2 years ago
Had a new watch battery fitted and can say they were very professional with the way they dealt with me Many thanks Shane Meredith
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(Harlow) - Posted 2 years ago
Staff are always knowledgeable, helpful and obliging. Good range of prices on goods for sale .
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(Norwich) - Posted 2 years ago
I chose this ring for my wife's birthday with the sapphire being her birth stone.The shop assistant was very helpful and knowledgeable about this ring. The quality is second to none and needless to say my wife is very happy with her new ring
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Posted 2 years ago
Good service straight in done in seconds
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(Hinckley) - Posted 2 years ago
Quick and good service. Friendly staff very helpful
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(Hounslow) - Posted 2 years ago
F.Hinds staff at Chippenham are very friendly and good at what they are doing . I especially thank Emma for her skill and expertise. Thank you MG
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(Chippenham) - Posted 2 years ago
I had a wonderful shopping experience. Staff were extremely friendly and attentive taking care of all my needs.
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(Dover) - Posted 2 years ago
great customer service
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(Peterborough) - Posted 2 years ago
Excellent service as always
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(Cheltenham) - Posted 2 years ago
Very helpful, friendly and efficient staff.
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(Stroud) - Posted 2 years ago
Emma was very patient with us as I was taking forever to choose a necklace for a pendant that my husband was buying me for my birthday. She didn’t rush us and gave good advice.
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(Havant) - Posted 2 years ago
Wonderful customer care and outstanding source of knowledge many thanks as always
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(Ramsgate) - Posted 2 years ago
Very good service
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(Orpington) - Posted 2 years ago
Great service definitely shop here again
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Posted 2 years ago
My visit was for a battery replacement in my watch, it was done very quickly . Thank you.
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(Stroud) - Posted 2 years ago
I visited your Trowbridge branch on Monday 9th October to have some batteries replaced in two watches. I was greeted by a very pleasant and helpful lady and subsequently by a male member of staff who replaced the batteries as a matter of priority,as he was aware I was in a hurry. He was extremely professional,polite and friendly( and he smiled throughout the whole process!) It was a pleasure to visit your store!
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(Trowbridge) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,329 reviews