F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,244 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,244 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 12th March 2026

3087

Anonymous

Anonymous // 01/01/2019

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“Great customer service”

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(Braintree) - Posted 1 year ago

“Excellent as always”

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(Cirencester) - Posted 1 year ago

“Found that I brought two present but only one was rapped up for a gift. Not happy.”

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(London) - Posted 1 year ago

“Zoe staff member very helpful attentive with the person I was supporting.”

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(Cwmbran) - Posted 1 year ago

“The view before you purchase option is fantastic as it is sometimes different lt to see the details online. As always the staff at Waltham Cross and friendly , professional and helpful.”

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(Waltham Cross) - Posted 1 year ago

“Polite and friendly service”

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(Ipswich) - Posted 1 year ago

“Sales assistant in the Derbion centre really helpful,and passed on some really good tips to me and recommended another option for some earrings to try. They worked! Thank you”

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(Derby) - Posted 1 year ago

“Friendly, efficient service from someone who knows the articles well and offered sound advice. The offer of insurance was thoughtful since we were buying a watch for our granddaughter. Thanks”

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(Norwich) - Posted 1 year ago

“Courteous and knowledgeable staff.”

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(London) - Posted 1 year ago

“I recently bought some jewellery at the shop in Crawley I was attended by a young man called Peter the item I required was out of stock this made me very upset as I needed it fir my daughters Birthday however Peter managed to get me one from another branch & had it delivered to me, I call that excellent service & thank you very much Peter. Margaret Kavanagh”

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(Crawley) - Posted 1 year ago

“Pleasant and very helpful staff”

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(Thurrock) - Posted 1 year ago

“The lady that attended to me today 14/01/25 was very helpful, patient, kind and listened attentively to me. She paid good attention to detail. I forgot where I was living when I went there to repair my watch over a year ago. She was able to find my details with my surname. This enabled me not to pay again today to change my battery today.”

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(Ashford) - Posted 1 year ago

“Very efficient staff member. I purchased sterling silver ear rings for my wife wich were very well displayedin F. Hinds shop window. She was pleased with the quality and the appearance of them. I was pleased of the 'good value' paid for them. Thankyou.”

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(Yeovil) - Posted 1 year ago

“Really good customer service”

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(Hounslow) - Posted 1 year ago

“Very helpful staff”

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(Bath) - Posted 1 year ago

“Always very friendly, prompt service - no feeling of being in an elitist establishment ( as is the case in some jewellers).”

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(Exeter) - Posted 1 year ago

“Very friendly and helpful, making you feel comfortable. Have been shopping with them for years. Keep shining F.Hinds and the staff. 👍👍👍”

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(Ashford) - Posted 1 year ago

“Very caring and very informative”

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(Hinckley) - Posted 1 year ago

“Our visits to the store are always a pleasant experience shopping here. Attractive window displays and prices. Staff are patient, knowledgeable, friendly and easy to deal with.”

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(Frenchgate Centre) - Posted 1 year ago

“Initial visit and contact was excellent - helpful and informative. Second visit an hour or two later to purchase was a bit marred by a failure to provide a small bag to place watch in and secondly no real proactive response when I asked if another cover box was available as it was marked and stained. Given I spent close to £300 on the watch it let down what would otherwise would have been a very positive experience.”

Helpful Report

(Patchway) - Posted 1 year ago

F.Hinds is rated 4.9 based on 62,244 reviews