F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,202 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

Visit Website

F.Hinds 5 star review on 13th January 2026

3050

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and patience shown.”

Helpful Report

(Bishop's Stortford) - Posted 1 year ago

“Staff always helpful and friendly”

Helpful Report

(Cowley) - Posted 1 year ago

“Very helpful member of staff who helped me with a difficult decision”

Helpful Report

(Swindon) - Posted 1 year ago

“Diamond fell off been in for repair 3 times before that aswell”

Helpful Report

Posted 1 year ago

“Found what I was looking for”

Helpful Report

(Hereford) - Posted 1 year ago

“Very helpful staff..They advised well on my Jewellery purchase and repairs..very friendly couldn't do enough very pleasant and professional”

Helpful Report

(Middlesbrough) - Posted 1 year ago

“The assistant was very helpful and polite would recommend to my family and friends”

Helpful Report

Posted 1 year ago

“I am a nervous lady, but the lady that served me was so considerate and helpful that I was able to purchase exactly what I wanted. The wrapping of my items was beautiful and I was very happy with the service, even when I had trouble remembering my e mail address. Sometimes shop assistants can be a bit rude to older people but not this lady. I love my purchases and will definitely shop there again. Thankyou.”

Helpful Report

(Clacton-on-Sea) - Posted 1 year ago

“Cooperative”

Helpful Report

(Barnstaple) - Posted 1 year ago

“, the male I'm presuming the manager helped me with picking out a watch for my son. He was very helpful and friendly with a professional manner. It was a pleasant atmosphere”

Helpful Report

(Darlington) - Posted 1 year ago

“Lady who served us was extremely polite, knowledgeable and took her time to ensure my son chose the right chain for his birthday.”

Helpful Report

(Brierley Hill) - Posted 1 year ago

“Great service as always. Friendly and helpful, a very old fashioned personal service that’s hard to find these days.”

Helpful Report

(Berkshire) - Posted 1 year ago

“The staff have always been very friendly and helpful . With good knowledge of anything I have asked about.”

Helpful Report

(Stevenage) - Posted 1 year ago

“Lovely shop, lots to choose from and very friendly helpful staff”

Helpful Report

(Derby) - Posted 1 year ago

“Service was good but the item is very difficult to set up.instruction not clear.”

Helpful Report

(High Wycombe) - Posted 1 year ago

“Very helpful and friendly kind and considerate about the purchase I have made”

Helpful Report

(Gloucester) - Posted 1 year ago

“The lady who served me was very pleasant and helpful”

Helpful Report

(Basildon) - Posted 1 year ago

“Local business, good variety to choose from, also had an option to order from a catalog. Friendly staff and reasonable prices. Young lady helped me to get a very specific gift, very happy with my purchase and would definitely recommend to my friends and family.”

Helpful Report

(Fleet) - Posted 1 year ago

“Helpful staff, got what we wanted.”

Helpful Report

(Hinckley) - Posted 1 year ago

“Always first class customer service. Lots of choice at good prices.”

Helpful Report

(Barnstaple) - Posted 1 year ago

F.Hinds is rated 4.9 based on 62,202 reviews