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F.Hinds Reviews

4.9 Rating 62,278 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,278 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 20th April 2026
Anonymous
F.Hinds 5 star review on 19th April 2026
Marie B
F.Hinds 5 star review on 19th April 2026
Phillip W
F.Hinds 4 star review on 19th April 2026
Anonymous
F.Hinds 5 star review on 18th April 2026
Jane T
F.Hinds 5 star review on 18th April 2026
Colleen M
F.Hinds 5 star review on 17th April 2026
Anonymous
3097
Anonymous
Anonymous  // 01/01/2019
Always very helpful staff polite and friendly too I have been going there for years Thank you
Helpful Report
(Basingstoke) - Posted 2 years ago
Fast efficient service
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(Chippenham) - Posted 2 years ago
The staff were very friendly and helpful and nothing was too much trouble when I went into the shop.
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(Cirencester) - Posted 2 years ago
I only called into my local Hinds jewellers for a new battery for my Storm watch. I was served by a very sociable young man. I am disabled, and very often when I speak to an assistant I get a reply back from whoever is pushing my wheelchair. This young man spoke to " ME" . In fact, i was so pleased with the service..... .i purchased another Storm watch. Many thanks, Mrs L.A. Burley
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(Sheffield) - Posted 2 years ago
The staff at the Lakeside Thurrock department were lovely, they were extremely polite and helpful.
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(Thurrock) - Posted 2 years ago
Great service and advice. The product I bought is lovely and nicely presented in the box.
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(Braintree) - Posted 2 years ago
Just a shame we still have to come back next working day for a new watch battery Not so easey when it means a 30min bus trip each way. would have been 5* if I had only to have in 1/2 hours
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(Ramsgate) - Posted 2 years ago
Staff very efficient and helpful. All business completed professionally.
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(Reading) - Posted 2 years ago
Shop really well laid out. Great customer service. The lady that serves me was really lovey and very helpful.
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Posted 2 years ago
Excellent service he was very helpful and knowledgeable
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(Sheffield) - Posted 2 years ago
I can always rely on personal and efficient service whenever I visit the shop.
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Posted 2 years ago
Had some batteries put in watches for us today excellent service nice polite staff would come back to buy some gifts for Christmas
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(Havant) - Posted 2 years ago
The lady that served me was very knowledgeable and friendly, definitely use again
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(Torquay) - Posted 2 years ago
Having taken out lifetime battery replacement several years ago ( on all our watches) the Chippenham Branch excelled themselves and the watch was ready in a little over forty five minutes. The lifetime battery deal has been well worth it.
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(Chippenham) - Posted 2 years ago
Very good
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(Scunthorpe) - Posted 2 years ago
My 17 Year old daughter went in to have her ears pierced (first time) excellent service we were told everything we needed to know and the lady was very helpful and made my daughter feel less nervous (who is scared of needles)
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(Berkshire) - Posted 2 years ago
Staff member very polite and knowledgeable.👍
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(Boston) - Posted 2 years ago
I always find the staff at F. Hinds very helpful, polite and charming so I tend to go back there knowing I’ll get good customer service.
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(Dartford) - Posted 2 years ago
Excellent service ,very helpful gentleman who served me in the Folkestone shop
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(Folkestone) - Posted 2 years ago
Dealt with courteously and professionally.
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(Carmarthen) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,278 reviews