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F.Hinds Reviews

4.9 Rating 62,328 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,328 reviews
Shipping & Delivery
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 9th July 2026
Linda R
F.Hinds 5 star review on 8th July 2026
Ergin D
F.Hinds 5 star review on 7th July 2026
Mark O
F.Hinds 5 star review on 6th July 2026
Kafia K
F.Hinds 5 star review on 5th July 2026
Tony M
F.Hinds 5 star review on 5th July 2026
Ian W
F.Hinds 5 star review on 5th July 2026
James T
3095
Anonymous
Anonymous  // 01/01/2019
Very cheerful and helpful assistant.
Helpful Report
(Banbury) - Posted 2 years ago
HAD MY WATCH FITTED WITH NEW BATTERY RECENTLY. HAD TO SEND AWAY TO HEAD OFFICE OUTSIDE LONDON. BACK NOW AND NO PROBLEM.
Helpful Report
(Ramsgate) - Posted 2 years ago
Very disappointing experience. I took my working watch to the shop for a battery replacement and it came out broken. My watch mysteriously developed a fault while it was in the shop, but the staff would not take any responsibility for it. I would give a rating of no stars, if I could.
Helpful Report
(Horsham) - Posted 2 years ago
All good, excellent service and friendly staff
Helpful Report
(Wellingborough) - Posted 2 years ago
Lovely customer service, nice and quick
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(Chippenham) - Posted 2 years ago
Staff very helpful and courteous.
Helpful Report
(Bromsgrove) - Posted 2 years ago
Good customer service, very prompt and value for money
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(Basingstoke) - Posted 2 years ago
Friendly and experienced staff , very helpful and knowledgeable, I'm loving my white gold earrings, good quality at an affordable price. It is not the first time I have bought my jewellery at F.Hinds and it won't be the last. Fantastic place to browse and buy.
Helpful Report
(Banbury) - Posted 2 years ago
Great service, no hassle, and good quality watch i bought
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(Crawley) - Posted 2 years ago
Was served today in the Hastings store by a lovely gentleman. He made sure to present me with some lovely options and I left very happy with my purchase. My partner was very happy with his gift! Thank you :)
Helpful Report
(Hastings) - Posted 2 years ago
F.Hinds have the greatest watch
F.Hinds 5 star review on 17th October 2023
Helpful Report
(Bradford) - Posted 2 years ago
Julie was very helpful in helping me pick out something for the mrs. Happy to show me a wide selection and was very friendly. (In store, Wellingborough)
Helpful Report
(Wellingborough) - Posted 2 years ago
I just wanted a battery for my watch but the chap was very helpful and I got a lifetime replacement offer for just double the price of the single battery and fitting.
Helpful Report
(Ramsgate) - Posted 2 years ago
My Wedding ring, watches, several silver bracelets my husband bought for our Anniversary has been purchased from F.Hinds Jewellers along with some earrings. I love this company & happy to purchase from my local store in Cowley Oxford. I have had two rings repaired recently to my satisfaction. So I am a very happy customer.
Helpful Report
(Cowley) - Posted 2 years ago
Very friendly staff and so helpful as well
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(Sheffield) - Posted 2 years ago
Excellent friendly repair service
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(Crystal Peaks) - Posted 2 years ago
Great at re-sizing a wedding ring due to the fact since losing a large amount of weight it had become very unstable on the finger and I was in danger of losing it
Helpful Report
(Barnstaple) - Posted 2 years ago
Great quality and customer service
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(Dartford) - Posted 2 years ago
Very helpful and patient shop assistant, good variety of stock in the store, a very pleasant experience
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(Havant) - Posted 2 years ago
When I shop in the jewellers. In wellbro of F Hinds they are always friendly and obliging. and nice staff
Helpful Report
(Wellingborough) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,328 reviews