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F.Hinds Reviews

4.9 Rating 62,279 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,279 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 20th April 2026
Anonymous
F.Hinds 5 star review on 19th April 2026
Marie B
F.Hinds 5 star review on 19th April 2026
Phillip W
F.Hinds 4 star review on 19th April 2026
Anonymous
F.Hinds 5 star review on 18th April 2026
Jane T
F.Hinds 5 star review on 18th April 2026
Colleen M
F.Hinds 5 star review on 17th April 2026
Anonymous
3097
Anonymous
Anonymous  // 01/01/2019
Very good and friendly staff.
Helpful Report
(Hinckley) - Posted 2 years ago
My partner have just bought our wedding rings from here. Excellent service, friendly and extremely helpful. Thank you 😊
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(Stafford) - Posted 2 years ago
Helpful and efficient
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(Scunthorpe) - Posted 2 years ago
Very helpful staff, really welcoming and very friendly. Been and bought stuff from here and would always come back. Lovely staff
Helpful Report
(Newport) - Posted 2 years ago
My family often shop at F. Hinds in Hereford. Staff are always knowledgeable and helpful.
Helpful Report
(Hereford) - Posted 2 years ago
We had a lovely chat with Ellie when selecting our rings, she was very helpful and assisted us with our choice. She was so helpful my partner felt the need to email your customer services with praise.
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(Ipswich) - Posted 2 years ago
Always had very very good service, staff are very helpful and pleasant, recommend the Basingstoke store
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(Basingstoke) - Posted 2 years ago
Amazing store. Staff was really helpful and the design choices for all of the watches were classy and sophisticated.
Helpful Report
(Stafford) - Posted 2 years ago
Very friendly staff patient and helpful felt like a valued customer.
Helpful Report
(Stevenage) - Posted 2 years ago
Very good service nice and polite and friendly brought a bangle for granddaughter nicely wrapped and eve got a bargain very pleased all round.
Helpful Report
(Havant) - Posted 2 years ago
Had our ears pierced at Carmarthen store and had a great experience. Lovely, friendly staff and theear piercing didn't hurt one bit. Extremely reasonable too compared to other ear piercing places. Highly recommended 👌
Helpful Report
(Carmarthen) - Posted 2 years ago
Today had new battery fitted took up lifetimes warranty offer. Assistant was very efficient and polite. Shall be shopping there in future. Positive experience.
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(Burton Upon Trent) - Posted 2 years ago
All of the staff are very accommodating.
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(Ipswich) - Posted 2 years ago
I was served very quickly. The shop assistant was friendly and helpful.
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(Chippenham) - Posted 2 years ago
Amazing service. Lots of choice . Cashier was informative and helpful .
Helpful Report
(Frenchgate Centre) - Posted 2 years ago
Outstanding service from start to finish. Very professional indeed. Zoe is an absolute asset to Taunton branch
Helpful Report
(Taunton) - Posted 2 years ago
I required a new battery in my watch. I was dealt with quickly and efficiently and the battery for life was explained. Great friendly service
Helpful Report
(Clacton-on-Sea) - Posted 2 years ago
Replacement battery fitted, all done within 10 minutes, very efficient and friendly service.
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(Hinckley) - Posted 2 years ago
The shop was in the York retail outlet centre. I bought a watch, the staff were helpful and courteous throughout. A pleasant experience.
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Posted 2 years ago
Milton Keynes branch very good customer service and got a watch in the sale at a very good price
Helpful Report
(Milton Keynes) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,279 reviews