“I booked a highly anticipated candle light event for my wife’s birthday. Sadly she had to travel back to Japan to support her injured mother for a month therefore we would have missed the event. The Fever customer service team was super supportive and helpful and gone beyond my expectation with their assistance. Thank you very much, can’t wait to actually attend an event!”
“Excellent customer service.
The agent was very patient and helpful, at first during the live chat and then in the email.
I would definitely use fever again.”
“Excellent customer service.
The agent was very patient and helpful, at first during the live chat and then in the email.
I would definitely use fever again.”
“I booked the wrong date, then used the wrong voucher to rebook. The staff at fever.com were very patient and responsive and sorted everything out. It's a breath of fresh air to deal with such a helpful company.”
“Noticed the date on tockets changed. Not informed. Contacted to advise all adverts still say initial date. Their response = CANCELLED MY TICKETS.
Customer service useless”
“You changed the date amd didnt tell anyone!!!! Its only becaise i noticed and i got in touch! Every advert still says its the 6th Oct. Im hundreds of pounds down now due to the date change. Not.good enough.”
“Person from customer service was so amazing.I emailed them late and they responded after few min.Thank you very much for resolving my problem very well and quick”
