“Excellent customer service.
The agent was very patient and helpful, at first during the live chat and then in the email.
I would definitely use fever again.”
“Excellent customer service.
The agent was very patient and helpful, at first during the live chat and then in the email.
I would definitely use fever again.”
“I booked the wrong date, then used the wrong voucher to rebook. The staff at fever.com were very patient and responsive and sorted everything out. It's a breath of fresh air to deal with such a helpful company.”
“Noticed the date on tockets changed. Not informed. Contacted to advise all adverts still say initial date. Their response = CANCELLED MY TICKETS.
Customer service useless”
“You changed the date amd didnt tell anyone!!!! Its only becaise i noticed and i got in touch! Every advert still says its the 6th Oct. Im hundreds of pounds down now due to the date change. Not.good enough.”
“Person from customer service was so amazing.I emailed them late and they responded after few min.Thank you very much for resolving my problem very well and quick”
“Fantastic customer support. I sent an email on a Sunday evening asking for a refund as there is a train strike on the day I’m due to go to the concert and someone responded almost straight away. Not only that, the whole refund was processed within about five minutes. Absolutely fantastic. Thanks Jose.”
