“Customer service are very friendly and helpful. We had a short notice cancellation, and this was resolved to our satisfaction with a voucher to be used for the same event in future. The price was very reasonable, and delivery by email is very quick.”
“Really prompt and helpful customer service, refunded for the full amount of the ticket when I needed to cancel 😊 will book again in future for the next event!”
“Huge thanks to Elisa for her advice with my query regarding a forthcoming visit to The Friends Experience in Birmingham. She couldn’t have been more efficient, helpful or friendly!”
“Fever customer service is awesome! I could not attend one of the events I booked through Fever due to unforeseen circumstances and they were so helpful to issue a voucher to rebook for another day. They turned a rather disappointing day into a happier one.
Thank you!
Joan”
“The customer service is awesome. My refund was back in my account within 48hrs.
I will be booking everything through them in the future. Highly recommended”
“My Partner and I were on our way to the "Friends Experience" and our car broke down. There was no way we would have the car fixed in time for our slot. I contacted Fever over the phone and spoke to the customer advisor Eduardo, he could not have been more helpful. He cancelled our time slot and emailed me a voucher so I could book to go to the ,"Friends Experience" on another day. He was so lovely and polite, a great asset to the company 🙂”
“Prompt response by customer services tExhio my query. There artist's Immersive exhibitions are fantastic. Great fun,informative and good way to learn about these artists.”
