“Hello
Yes prompt response requesting Ticket ID in order to assist our school group in being fast tracked into the venue. I have sent ticket ID but still waiting for confirmation.
I am sure this will be sorted.”
“My autistic daughter had a panic attack while on our way to the Van Gogh experience and we could not attend in the end. I have contacted Fever to ask if there is any chance we can get replacement tickets and the service was just amazing. I got reply really fast and the same day I have been given a voucher if the same value as were our tickets. Absolutely over the moon. My daughter loves art and we are so happy we were given another chance to go and see it. I can not thank you enough for the excellent service.
I really appreciate this”
“Terrible app that cancels all tickets you've bought without letting you choose how many to cancel. Contacted customer service and they told me there was nothing they can do to help. Quality of Candlelight concerts are also so-so.”
