“I accidentally purchased an extra ticket for a show I already had tickets for. Mariana responded quickly. She was clear, polite and to the point and cancelled the ticket. They said up to 10 days for the refund whic is a bit disappointing, however I know this a company and not the fault of the front line staff (Mariana) they have 5 stars for her level of support. I marked 4 for the time to get the refund”
“I bought the wrong ticket and contacted Fever asking for a change. They answered quickly and gave me the opportunity to cancel my purchase and to obtain a voucher to spend for a new ticket. All this in few minutes!”
“I recently booked some tickets via Fever for the wrong day, but Laura at Fever communicated promptly and extremely efficiently, enabling me to resolve the problem and re book very quickly.”
