“I bought tickets for an event. The event was canceled. They don't offer refunds, but allowed me to reschedule. The event was cancelled again. No explanation. I insisted I get a refund because they have a limit on how long you can use the fund for. I emailed and called multiple times. No one got back to me. 100% scam. Thieves. I'm afraid they're paying people to leave fake positive reviews.”
“Changed out ticket dates without telling us and then denied. After reading other bad reviews I can see they do this to lots of people. Don’t waste your money on this app!!!”
“Absolutely appalling company. Trying to book tickets for a group of disabled. No-one to speak to. E mails are returned saying "we are dealing with your request" - nothing more happens. Went on to their online chat who would not help - cut me off short and would not give me a correct address to e mail a complaint. Do not use”
“They refused to refund me! I was trying to bought a ticket using my voucher, but they charged automatically using PayPal. I hadn’t authorized any automatic charge in my credit card and now i lost my money.”
“They are dishonest .They scammed 280dollars from My acct .I bought 2 tickets was charged for 6 ..Bought cancellation insurance and they refunded me nothing back .I’m so sick to my stomach beware Beware scam scam scam”
“Bought tickets for the Klimt Immersive Experience. Took the day off work and travelled into London only to be told the event had been postponed due to ‘construction’. No email notifying us of the cancellation despite the venue telling us they had been made aware of the delay a week in advance. Such poor management. Won’t be buying tickets to an event hosted by Fever again.”
“I bought tickets for an event but my stepdaughter ended up testing positive for Covid-19. I submitted her positive Covid test but they still refused to refund me for the tickets or offer me a credit for another event. They would only give me a 60 day voucher for the same event. Since we do not live close to NYC where the original event is happening and she starts school soon, going to this event in the next 60 days is not feasible. Total waste of $300.”
“A show was cancelled during COVID and a voucher issued for its value except that it's impossible to know its value because it does not state it AND it's impossible to use towards another purchase. Customer Service is hopeless; slow and responses which just simply don't correspond to the issue being raised. It's like they are intentionally being dumb. I will NEVER use them again. I take consolation in part that it's not just me experiencing poor service. They operate a dishonest service. AVOID.”
“Paid for tickets for dino event. Event cancelled, we were not informed. To rebook for new date the price had increased. Paid the difference. Event cancelled again. Been left chasing and chasing and chasing my refund, unsuccessfully. Complete cowboys!”
“Fever sold unvalid tickets. I bought tickets for Van Gogh Immersive experience and at the entrance to the event they told me that Fever tickets are not valid and that I had to buy new ones, which i did. Fever later refused to refund. Selling unvalid or fake tickets for events is a scam. Would not recommend at all. I think people should be aware that they are scammers.”
“I would avoid using this app at all costs! I recently purchased 3 x tickets to ‘Neighbourhood Earth’ in Melbourne costing nearly $100. My wife and 11yo son contracted COVID-19 the night before the event. I politely emailed the company and requested a refund as our travel plans to Melbourne had been cancelled. We are legally required to isolate at home in the state of Victoria. The customer representative were most unhelpful and referred us to the “terms of use” which state a blanket “no refunds”. They also would not offer a credit to use on another event in the future. I find the lack of leniency or any specific policy relating to COVID cancellations during the middle of a global pandemic to completely lack empathy. The customer service I received was appalling.”
“They cancelled six tickets over two days and said there was an issue with the venue. The venue was open. They ruined our birthday celebrations. We lost so much money on train tickets as we couldn’t get a refund. DO NOT USE”
“I wanted to bring a group of 30 to the Van Gogh experience and was told to send an email to a particular email address with my request. I did so and had some questions about pricing for a group, how the payment is collected, when payment would be due, etc. I would receive an email in return 7 to 10 days later never addressing the questions I asked. One sentence without answering my specific questions. I have worked in event planning for 15 years and have never experienced such a poorly run organization. We cancelled our visit.”
“Cancelled my ticket the night before with no explanation, said they refunded me, but they had only given me a credit note for £3.70 instead which can only be recovered if i download their app. have emailed 3 times, with no reply from anyone. AVOID THIS COMPANY IF YOU CAN. ITS A CON.”
“Event cancelled and no refund forthcoming. Was offered a credit but given very limited time to use it. Whilst initial response re a credit came from a Magdiel, Zero customer service or further responses after requesting an extension on time. Magdiel was arrogant and incompetent !! Do not recommend.”
