“Excellent gear for nonconforming shapes. The MIL (Men in Lycra) may sneer, but those of us who like to bike comfortably have an option. Customer service is outstanding, and the fact that the company is in the UK is zero problem for US clients - shipping is sure and quick.”
“From start to finish, my FLAB experience was awesome.
I couldn't believe such a place existed and when I looked at the website was comforted to find that real people were involved that were looking to make a real difference.
The product descriptions were spot on whilst the sizing information and recommendations were truthful and well-guided.
Certainly a worthy addition to my bookmarks and look forward to ordering again.
Thank you for your humanity.”
“I have an ample bust as they say and find it so difficult to find gear that fits so it is a refreshing change to find a company that caters for all sorts of shapes. They respond to queries very quickly as well. Keep up the good work.”
“Awesome as always -Thankyou so much to your crew for making your gear so comfortable and functional and fun, for those of us who love cycling, but are not of an athletic build.”
“It was quite refreshing to find a pair of bicycle padded tights that were high-waisted and fit over my belly. I am apple-shaped and hate wearing pants that fit across your belly-button at the fattest part of your abdomen! I am 5' 6" tall and weigh 150 pounds. The leg length fit right below my ankle which is good when you are riding in cold, damp, windy weather in Western Kentucky, USA. The tights felt very good when I got started on the 54 degree day and even after my legs warmed up the air circulated through the tights so it was not too hot. Plan to buy more cycling clothing but sure wish the shipping was not so expensive.”
“I did order with trepidation because I have put on weight and most things don't fit.
I was going to order a size 8 but kept measuring myself and reluctantly ordered a size 9.
So glad that I did.
I was delighted with the Jewel Reflective thermal cycling Bib Tights.
Perfect fit and is so comfortable.
Will be ordering more items again.”
“Ordered a cycle jersey at the end of January 2023 for Perth, Australia. After over a month of waiting, my jersey is still saying it’s in Milton Keynes, UK. I have contacted FLATB on facebook, but replies have been slow and nothing has been resolved as of yet. Disappointed they didn’t use an international transport company such as DHL for the price of shipping I paid….”
We offer two shipping options and both are subsidised by us and charged at less than cost to our customers. Royal Mail is the most reliable and cost effective solution and this is the method used for standard shipping. Customer service queries are best addressed to our customer service department. It's easy to miss messages or comments on social media. We resolve all delayed or lost in transit orders and either track the packages through our delivery partners customer service or resend at our expense.
“First purchase of cycling gear as I usually end up with my husbands cast offs!!
Was quite anxious but was not disappointed. Lovely fit- true to a normal women's size 14. Great colour/design and I've worn it once as top of 3 layers on a January ride and was warm and comfortable.”
