Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 8,232 Reviews

94 %

of reviewers recommend Farrar & Tanner

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

Write Your review

Tell us how Farrar & Tanner made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Farrar & Tanner 5 star review on 18th January 2026

551

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service with very quick delivery”

Helpful Report

Posted 3 years ago

“I was very impressed with both my purchase and the excellent customer service I received from Farrar and Tanner. I will most certainly be visiting their store again for quality gifts, and would highly recommend them to everyone else.”

Helpful Report

Posted 3 years ago

“High quality premium item. Very impressed with the compass.”

Helpful Report

Posted 3 years ago

“Great product & excellent customer service”

Helpful Report

Posted 3 years ago

“Excellent service, good customer contact & a quality item. Very satisfied!”

Helpful Report

Posted 3 years ago

“The item I ordered was dispatched prompty and delivered on time well packaged. Item was as described and of good quality and value Decent service I would certainly be a repeat customer.”

Helpful Report

Posted 3 years ago

“Spot on delivery and an excellent product. Thank you”

Helpful Report

Posted 3 years ago

“Very clear website, with good photography. Very happy with the lovely paperweight I ordered, including engraving. Delivery was as arranged. Top marks to this company for using 100% paper packaging (no plastic anywhere).”

Helpful Report

Posted 3 years ago

“A beautiful glass, customised with initials looks lovely and expensive. Is very good quality - feels like a nice weight. Super prompt delivery in a nice box and packaging and made the perfect gift. Thank you. Will keep you in mind for the rest of my gift-giving for friends and loved ones. Highly recommend”

Helpful Report

Posted 3 years ago

“Really nice quality leather wash bag. Fast efficient delivery”

Helpful Report

Posted 3 years ago

“looking for a ruby wedding gift for a couple who dont have ruby as a colour scheme at home and was able to find fine Darlington ruby wine glasses with a bit of extra sparkle which the couple adore - definetly recommend this company any day”

Helpful Report

Posted 3 years ago

“A fast and efficient service, very impressed. The gift was lovely, excellent quality and would definitely recommend and use again.”

Farrar & Tanner 5 star review on 13th June 2022

Helpful Report

Posted 3 years ago

“Lovely gift box for the price , just plain inside with no padding.”

Helpful Report

Posted 3 years ago

“A wonderful versatile garden tool. So happy I found it!”

Helpful Report

Posted 3 years ago

“Absolutely delighted with my purchase, thank you”

Helpful Report

Posted 3 years ago

“I have ordered twice now and pleased with prompt delivery of both items. Also very satisfied with my purchases. I look forward to ordering again from Farrer & TURNER”

Helpful Report

Posted 3 years ago

“I bought a pocket watch for my son in his wedding day - he loved it. Thanks xx”

Helpful Report

Posted 3 years ago

“Great product and helpful customer service but let down by delivery partners, twice! I ordered a pair of Dartington crystal glasses and only one was delivered, and that a day earlier than the tracking info and notifications were saying - meaning no-one was home to receive it. Royal Mail then faked the signature of the recipient to make it appear the delivery had been accepted on the tracking receipt. I called customer services who were very apologetic and agreed to send the second glass out by DPD immediately and promised to refund the delivery charge. The second delivery didn't happen at all and I haven't received the delivery charge refund. After another call to customer service the second glass was finally delivered 2 weeks after I placed my order.”

Helpful Report

Posted 3 years ago

Hi Christopher, Many thanks for taking the time to review your purchase and experience shopping with us. I am so sorry to hear of the issues with delivering your order to you. I'm glad you finally received the glasses and I have just refunded the delivery charge as promised. Best wishes Rachel

Posted 3 years ago

“Very good quality products & fast delivery.”

Farrar & Tanner 5 star review on 11th June 2022

Helpful Report

Posted 3 years ago

“This was a birthday gift for my father, who is a farmer. Expected delivery date was on a Monday but it arrived on the Friday before which was brilliant. It was packaged beautifully and my father is very happy with how sharp it is. Therefore 5star for product and delivery!”

Helpful Report

Posted 3 years ago

Farrar & Tanner is rated 4.8 based on 8,232 reviews