Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 37,318 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 37,318 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 24th October 2025

1642

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These are my Cala lilies bulbs I purchased real this year there was 12 bulbs and everyone has bloomed as I don’t have a garden mine are all in pots I also got pink lilies and have lots of flowers ready to open thank you so much I only buy from you”

Helpful Report

Posted 9 months ago

“I would like to share with you some success I have had planting a batch of your tulips. Recently purchasing a new house, the end of the garden, an area we call the orchard has a few fruit trees and other projects to get into. An idea to plant two types of red tulips around the tree trunk bases and scattered randomly around the orchard. Hopefully more come through next year. It’s an on going project 😃🌷”

Farmer Gracy 5 star review on 27th July 2025

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Posted 9 months ago

“2 years running, dahlias have not performed. 2024 complete disaster, my fault so Farmer Gracy tell me even though I followed their advice leaflet. 2025 new tubers and a semi disaster, Lindsay Michelle, complete disaster yet again, 4 others weak from small tubers and one mis-labelled. No, there is nothing wrong with my garden or my gardening skills before Farmer Gracy decides they know best from miles away. Will purchase elsewhere in future.”

Helpful Report

Posted 9 months ago

Hello, We're sorry to hear that you are disappointed with the dahlias received from Farmer Gracy. If there are concerns regarding the condition of any tubers on arrival then we kindly ask that we are contacted so we can arrange to replce if necessary. With regards to the mis-labelled dahlia, please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 9 months ago

“You set the standard for how to deliver plants, customer service, slick informative website and the rest ! First time gardener and your plants are now blooming having discovered Gracey in March. Such joy it brings to a garden and you help us do that. More discount would be amazing for loyal customers though would be a bonus ! You’re the one to beat!”

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Posted 10 months ago

“Very happy with all the plants I have bought over the years”

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Posted 10 months ago

“Hello I have been using Farmer Gracy for a couple of years now, I love ordering the lilly bulbs, daffs, muscori, and sometimes other which catches my eye ,oh and grass,weighted down because of the recent rain, much needed.i have great results as you can see in my pics.most welcome is the Free Postage when available. Customer service always ready to help.”

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Posted 10 months ago

“Re FG230225 4/4/25 Disappointing as the following didn't grow: Dahlia Striped Nagano, Clematis Girenas and The Vagabond and Echinacea Papillon Mix (5)”

Helpful Report

Posted 10 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of these plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 9 months ago

“I ordered lily's and begonias from farmer gracy and to be honest they are beyond amazing the care the team take to make sure the plant's arrive in perfect condition is second to none it was my first time ordering from gracy and it certainly won't be my last”

Farmer Gracy 5 star review on 21st July 2025

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Posted 10 months ago

“I won't be buying again, the Dalia that was sent isn't the one I ordered and 2 of the salvias have failed to grow despite care and attention, disappointed”

Helpful Report

Posted 10 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of your salvia and that the dahlia received is incorrect. We appreciate how frustrating this can be. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“Unfortunately two special bulbs I ordered failed to grow. I notified you and you replaced them and we tried again. Sadly these failed too. I notified you again and you have arranged to send me some other plants in compensation. At all times customer service has replied promptly and done their very best to help. They could not have done more. Other plants I have ordered from you are thriving and happy. I will certainly be ordering again and recommending the company.”

Helpful Report

Posted 10 months ago

“I bought lupins, tumbling ted and agapanthus in May of this year and only the agapanthus was successful”

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Posted 10 months ago

“Last years tulips were brilliant, made such a good show, Farmer Gracy is always reliable, lots of varieties to choose from, good sized bulbs giving lovely tulips and daffodils at a reasonable price. Just ordering next years Spring show now.”

Farmer Gracy 5 star review on 12th July 2025

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Posted 10 months ago

“Bought tulip go go red bulbs last year. Fantastic in a pot at the front of the house. Many compliments from those who saw them. Will buy more this year. Shame, couldn't load photos from ipad!”

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Posted 10 months ago

“I’ve always enjoyed buying from FG but lately I’ve experience a reduced quality of some bulbs, some although planted has not come up, which is disappointing.”

Helpful Report

Posted 10 months ago

Hello, We're sorry to hear that you have been disappointed with your most recent orders. Please kindly send an email to customercare@farmergracy.com with further information regarding the plants in query and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“Beautiful agapanthus. I have had to wait a couple of years for it to flower but Farmer Grace assured me patience and keeping the bulb constrained in a pot would be successful and I’ve had some glorious flowers this year.”

Farmer Gracy 5 star review on 9th July 2025

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Posted 10 months ago

“Ordered Leucanthemum bare roots in March, delivered and planted in April,flowered June- basic daisy flower not Wirral Supreme. Refunded, but too late to buy similar replacements. Very poor and very diappointed!”

Helpful Report

Posted 10 months ago

Hello, We're sorry to hear that the plants provided were incorrect and for the frustration caused. We apprecaite how disapointing this can be. We are unfortunately unbale to replace in the same growing season so a refund would be processed. Please note they can be replaced the following year if this is suitable. Apologies again for the disappointment caused. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“second time ordering plants are arrived were not great, after sending emails and phots, two were refunded with some advice to see if the others could be salvaged. I followed the advice and emailed to update them on the lack of progress. Note, at this point i did not ask for a refund as two had previously been refunded for approx 11 euro from an order of approximately 55 euro. The reply referenced the first refund and ignored the state of lack of growth in the new images, one of which was the same dead verbena photographed twice. The tone and dismissiveness of the reply from Customer service was palpable and while i had a relatively positive experience the first time around, this encounter has ensured i will not order again, despite being in the middle of garden planning and planting over the next few months.”

Helpful Report

Posted 10 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of these plants and that we have been unable to resolve this for you in a positive manner. We apologise for the confusion regarding the complaint and that the follow up was not dealt with as expected. If the matter has not been resolved then please reach out to us again and one of the team can review the matter for you. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“After 9 weeks in pots on a warm windowsill, none of the bulbs produced a single shoot. Then the soil over the largest Colocasia bulb kinda caved in - the bulb decomposed into muck. I will never order from this business again. Pretty pictures, though.”

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Posted 10 months ago

“Rather disappointed with no response to my recent complaint. Hollyhock roots were VERY. Poor … treated with great care in my greenhouse. No good. Like your response . Aggrieved. M.G.”

Helpful Report

Posted 10 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of your hollyhocks and for any disappointment caused. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 10 months ago

“I would recommend Farmer Gracy to anyone ordering plants by post.The customer service is excellent and I would highly recommend buying plants from them. J.C.”

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Posted 10 months ago

Farmer Gracy is rated 4.7 based on 37,318 reviews