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Farmer Gracy Reviews

4.7 Rating 34,269 Reviews
93 %
of reviewers recommend Farmer Gracy
Company Reviews Metrics Info
4.7
Based on 34,269 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Farmer Gracy Reviews

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
""
Unverified Reviewer
“All lookok but all need planting in pots. Lot of work for me. Have no idea how will grow. PLEASE DO NOT USE EVRI AS YOUR DELIVERY COMPANY! THEY ARE HOPELESS. LEFT MY PACKAGE AT WRONG HOUSE...”
Helpful Report
Posted 1 year ago
Hello, Thank you for your review. We're sorry to hear that your order was not delivered as expected and for the service provided by EVRI on this occasion. We are happy to liaise with the couriers on our customers behalf to resolve any delivery issues. We would kindly ask that you email customercare@farmergracy.com if you have any concerns so we can assist. All the best, Farmer Gracy Customer Care
Posted 1 year ago
"Steve Bridge "
Verified Reviewer
“Some advice about when to plant the bulbs would have ensured I fade it a 5* review. Also storage information prior to planting.”
Helpful Report
Posted 1 year ago
Hello, Thank you for your review. Our team are happy to offer any advice regarding storage and planting. We kindly request that you send an email to customercare@farmergracy.com with further information so we can assist. We have a detailed planting and care guide available on the website that may be of use in the future. https://www.farmergracy.co.uk/blogs/planting-care All the best, Farmer Gracy Customer Care
Posted 1 year ago
"Kaiserboo"
Unverified Reviewer
“Delivery is a little slow. All my bulbs seem to be in good condition but I'm yet to see how they bloom. Packaging is wonderful with thoughtfulness and care.”
Helpful Report
Posted 1 year ago
""
Verified Reviewer
“Good packaging. Nice to have advice on planting as well. I would recommend this company.”
Helpful Report
Posted 1 year ago
"Lorraine S"
Unverified Reviewer
“Everything in my order seemed firm and healthy. It was a shame there were not more detailed instructions on the packaging. I eagerly potted everything up, according to the label on the bags but a few days later noticed on the website it advised to soak them first, which was not mentioned on the packaging! It’s early days to see whether this will be detrimental to their growth.”
Helpful Report
Posted 1 year ago
Hello, Thank you for your feedback. Most plants are delivered with a printed instructions booklet and we apologise if this was missing from your parcel, you can also find online instructions here on our website: https://www.farmergracy.co.uk/blogs/planting-care Don't worry if you haven't soaked your roots/bulbs prior to planting, if you give them a good watering after planting that will also work. Feel free to contact customercare@farmergracy.com if ever you have any concerns. All the best, Farmer Gracy Customer Care
Posted 1 year ago
"Lorraine S"
Verified Reviewer
“Everything in my order seemed firm and healthy. It was a shame there were not more detailed instructions on the packaging. I eagerly potted everything up, according to the label on the bags but a few days later noticed on the website it advised to soak them first, which was not mentioned on the packaging! It’s early days to see whether this will be detrimental to their growth.”
Helpful Report
Posted 1 year ago
Hello, Thank you for your feedback. Most plants are delivered with a printed instructions booklet and we apologise if this was missing from your parcel, you can also find online instructions here on our website: https://www.farmergracy.co.uk/blogs/planting-care Don't worry if you haven't soaked your roots/bulbs prior to planting, if you give them a good watering after planting that will also work. Feel free to contact customercare@farmergracy.com if ever you have any concerns. All the best, Farmer Gracy Customer Care
Posted 1 year ago
"Viv "
Unverified Reviewer
“Bulbs are healthy and I’ve had good results in the past. Delivery is very slow .”
Helpful Report
Posted 1 year ago
Hello, We're sorry to hear the order took longer to arrive than expected. We endeavour to deliver all orders within our shipping schedule and ready for planting. If you have any concerns regarding a delivery then please kindly send an email to customercare@farmergracy.com with the order details and we can assist. All the best, Farmer Gracy Customer Care
Posted 1 year ago
"Mrs McG"
Unverified Reviewer
“The bulbs arrived safely and I am now awaiting the beauty of them”
Helpful Report
Posted 1 year ago
"Mrs McG"
Unverified Reviewer
“The bulbs arrived safely and I am now awaiting the beauty of them”
Helpful Report
Posted 1 year ago
"Peter Davies"
Verified Reviewer
“Usual good service, ie delivery. Information, etc. One or two of the plants look a bit ragged/leggy but all planted and fingers crossed.”
Helpful Report
Posted 1 year ago
Hello, We're sorry to hear this. Hopefully they will grow as expected, however if you do have any concerns later in the season, please feel free to email customercare@farmergracy.com with further information so we can assist. All the best, Farmer Gracy Customer Care
Posted 1 year ago
""
Unverified Reviewer
“Good healthy sized bulbs, early days yet for how they perform but look as though they will”
Helpful Report
Posted 1 year ago
""
Unverified Reviewer
“Farmer Gracys bulbs and plants are some of the best I have grown. They are fabulous.”
Helpful Report
Posted 1 year ago
"Derek"
Unverified Reviewer
“So far so good I'll have more information about the plants come June or July?”
Farmer Gracy 4 star review on 7th March 2024
Helpful Report
Posted 1 year ago
"Viv "
Unverified Reviewer
“Bulbs are healthy and I’ve had good results in the past. Delivery is very slow .”
Helpful Report
Posted 1 year ago
"Linda"
Unverified Reviewer
“Customer service is very good if there are any problems. Amazing selection of plants”
Helpful Report
Posted 1 year ago
""
Unverified Reviewer
“Very good plants except one which I don't hold up much hope, just a stck with very few roots. But in all have no complaints, will order more in the future”
Helpful Report
Posted 1 year ago
Hello, We're sorry to hear that one of your plants may have arrived in poor condition. Please send an email to customercare@farmergracy.com and provide a photo of the plant which concerns you if possible, we'll be happy to check if it's viable and replace if needed. All the best, Farmer Gracy Customer Care
Posted 1 year ago
"Jeanette"
Verified Reviewer
“I only became a customer last year via a recommendation of my friend of over 80 yrs. Therefore I have only seen the results of my purchases via my America’s which has been fantastic and now shows signs of flowing again.”
Helpful Report
Posted 1 year ago
"Richard"
Verified Reviewer
“In general, I am very happy with the plants and bulbs that I have bought from Farmer Gracy over the last few months while planting up my new garden. One of the bare root packages had no plant in it but that’s being replaced which is good service. My only issue, and the reason for the dropped star in my rating is with the timing of deliveries. You place an order a long time in advance and then have no control over when it will actually be delivered. I placed two orders which had estimated delivery dates of March/April, but they both turned up in late February, two days apart, while I was away on holiday. I was advised of their imminent delivery but there is no option to delay them so they sat at my front door for several days before I got home and was able to deal with them. Another order has just been dispatched but that looks like it will again arrive while I’m away.”
Helpful Report
Posted 1 year ago
Hello, Thank you for your review. With regards to the delivery schedule, we endeavour to deliver all orders as soon as we can and occasionally, this is earlier than scheduled. If you have any concerns regarding a delivery date then please feel free to send an email to customercare@farmergracy.com so we can assist. All the best, Farmer Gracy Customer Care
Posted 1 year ago
""
Verified Reviewer
“Most of my bulbs are good but a few that didn’t make it! But always exciting to see new bulbs and plants 🪴 that are newly released. Thank you.”
Helpful Report
Posted 1 year ago
""
Verified Reviewer
“Generally bulbs and bareroots are good, but when buying multiples, not all are equal of size, with some not flowering at all (which you won't know about until months down the line). But when they do, they are great!”
Helpful Report
Posted 1 year ago
Farmer Gracy is rated 4.7 based on 34,269 reviews
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