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Farmer Gracy Reviews

4.7 Rating 37,318 Reviews
93 %
of reviewers recommend Farmer Gracy
Company Reviews Metrics Info
4.7
Based on 37,318 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Farmer Gracy Reviews

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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""
Unverified Reviewer
“They were so helpful when I made an enquiry about delivery and they did their upmost to help. Many thanks to the team.”
Helpful Report
Posted 7 months ago
"Anthony"
Unverified Reviewer
“Good quality bulbs , delivered in good condition and time. Problems dealt with promptly.”
Helpful Report
Posted 7 months ago
"Pauline"
Verified Reviewer
“Obviously don’t know yet if they will flower but all look very healthy, some sprouting already, packed and labelled well. Hoping for a wonderful show in the spring.”
Helpful Report
Posted 7 months ago
"Stella Pilling "
Unverified Reviewer
“An excellent company to deal with. Great bulbs, great communication.”
Helpful Report
Posted 7 months ago
"Mark"
Verified Reviewer
“Bulbs look like they are in great condition and well packed for delivery”
Helpful Report
Posted 7 months ago
"Nicky"
Verified Reviewer
“Excellent all round experience. Very pleased with my purchase and beautifully packaged and presented. I’ll be ordering again very soon!”
Helpful Report
Posted 7 months ago
""
Unverified Reviewer
“good quality bulbs arrived at time they were promised….. no problems here”
Helpful Report
Posted 7 months ago
"Violetta Cordes"
Verified Reviewer
“THANKYOU so very much! All your products are gorgeous delivered))) I am a very big fan of yours!!!”
Helpful Report
Posted 7 months ago
"John S"
Verified Reviewer
“Bulbs are great. Good choice and well packed. Unfortunately I continue to have problems with your use of Evri to deliver them. This time they dropped them at a house a half a mile away. They showed in the map and the picture they were not delivered to my house. I think I’ve had problems with most of my FG deliveries in the past two years. They are hopeless.”
Helpful Report
Posted 7 months ago
Hello, We're sorry to hear that your parcel was delivered incorrectly and also that you regularly experience delivery problems with our courier. If ever there are any delivery problems, please contact us straight away so we can help. You can email customercare@farmergracy.com, use the live chat on our website or call 0330 808 7304. All the best, Farmer Gracy Customer Care
Posted 7 months ago
"Tom Dee"
Unverified Reviewer
“All good with the deliveries. Will be planting my boxes next month. Thank you.”
Helpful Report
Posted 7 months ago
"Rod Balfour"
Verified Reviewer
“I'll let you know when the bills come up next spring! But packaging always good and Evri seem to have an improved delivery discipline......”
Helpful Report
Posted 7 months ago
""
Unverified Reviewer
“My order has not arrived. Evri have said it was delivered yesterday after me chasing them, but it was not delivered to my address and the delivery photo is not of my home! Fake delivery information which they do repeatedly, sadly.”
Helpful Report
Posted 7 months ago
Hello, We're sorry to hear that you haven't received your parcel. We can help with this, please send an email to customercare@farmergracy.com, alternatively call 0330 080 7304 or use the live chat on our website. All the best, Farmer Gracy Customer Care
Posted 7 months ago
"Sharon Burgh"
Verified Reviewer
“Lovely party balloon allium bulbs very pleased with condition when arrived. Have planted them and can’t wait to see them in bloom next year”
Helpful Report
Posted 7 months ago
""
Verified Reviewer
“Excellent bulbs with a wide choice. Easy to deal with. Very good website & ordering system. Have used for a number of years and have never been disappointed.”
Helpful Report
Posted 7 months ago
"Ilse"
Unverified Reviewer
“Satisfied abortus the quality and client service when there's an issue even linked to the delivery service.”
Helpful Report
Posted 7 months ago
"L"
Verified Reviewer
“I’ve yet to plant out, so only half a review. The bulbs were very nicely packaged but I was expecting more quantity for my money - obviously I didn’t pay enough attention at check out. £7 for 3 tulip bulbs was one surprise but then again, online they look lovely in bloom. So jury is out at the moment!”
Helpful Report
Posted 7 months ago
""
Unverified Reviewer
“Interesting choice, quick dellivery”
Helpful Report
Posted 7 months ago
"Mike"
Verified Reviewer
“No issue with the bulbs which are fine - unfortunately your courier Evri delivered them to the wrong address and also gave erroneous info about where they were left. The bulb packaging was also soaking wet - presumably during courier transit. I had to chase both Evri and when unsuccessful with them had to contact Farmer Gracy customer services. I'd be reluctant to place future orders if Evri is the courier of choice.”
Helpful Report
Posted 7 months ago
Hello, We're sorry to hear that your parcel was delivered incorrectly. If ever there are any delivery problems, please contact our team in the first instance as we will be able to resolve all delivery issues. You can either email customercare@farmergracy.com, use the live chat on our website or call 0330 808 7304. All the best, Farmer Gracy Customer Care
Posted 7 months ago
"Hillary"
Unverified Reviewer
“I love buying plants and bulbs from Farmer Gracy. Everything is so beautifully packaged and the quality is always good.”
Helpful Report
Posted 7 months ago
"Iain Ross"
Unverified Reviewer
“My selection of bulbs arrived promptly and very well packed. I liked the group packaging which were clearly labeled. The bulbs all look healthy and have just been planted in containers. I’m looking forward to seeing the spring flowers in full bloom.”
Helpful Report
Posted 7 months ago
Farmer Gracy is rated 4.7 based on 37,318 reviews
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