Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 33,604 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 33,604 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 2nd August 2025

1639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 2 elephant's ear bulbs, one was an acceptable size the other was far too small. I have planted both but have not got much confidence in the very small bulb growing into a healthy plant.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. We're sorry to hear that one of these was smaller than expected. If you have any concerns regarding any items once received, we kindly request that you send an email to customercare@farmergracy.com with further information so we can assist. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“Usually very good but my last order of grasses was packed upside down. Plants are just about sprouting some shoots but was not happy with how they were”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that your order arrived in this condition. Please send an email to customercare@farmergracy.com if you have any concerns so we can assist accordingly. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“Plants look good, EVri totally useless. Arrived 24 hours after delivery date. Due to 'one' digit on postcode incorrect (error in last 3 digits), EVri said they couldn't find address/property - despite the full postal address was quite clearly provided.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. We're sorry to hear that there was an issue with this delivery and for the inconvenience it has caused. Please note, our team can liaise with EVRI on your behalf if there are any delivery queries. We kindly ask that an email is sent to customercare@farmergracy.com with the information so we can contact the couriers in question. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“I hadn't realised that the plants were so much in their infancy. I had expected them to be more advanced and with some growth. I just hope they will flower this year.”

Helpful Report

Posted 1 year ago

Hello, Our bare root plants are dormant when supplied, but should have some small shoots which will continue to grow after planting. If you have any concerns about what you have received, then please feel free to contact our team customercare@farmergracy.com with further details. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“the bulbs are small but acceptable. the delivery takes very long. and there were bits falling out. unacceptable for a delivery from so close. Nederlands to Belgium”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that the order arrived in this condition and that delivery took longer than expected. We endeavour for all orders to be delivered as per our shipping schedule and at the correct time for planting. Please can we kindly request that you send an email to customercare@farmergracy.com outlining any queries with this order so we can assist. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“i was mainly happy with my order however the hosta t rex i ordered there were suppose to be 3 bulbs i got 1 and it was tiny”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that this order was received incomplete on this occasion. Please can we kindly request that you send an email to customercare@farmergracy.com with further information so we can assist. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“Can’t leave a honest review at present as I purchased bare root plants and must wait on them growing”

Helpful Report

Posted 1 year ago

“I have grown some bulbs , in the ground and in tubs , some didn't grow last year but hoping they will turn up this year , ( spring bulbs )”

Helpful Report

Posted 1 year ago

“Not easy to review or make a comment as I will need to see how the grow! But generally look ok.”

Helpful Report

Posted 1 year ago

“I ordered perennials that came in packs of three. There were two in a pack. It has happened before and the first time I had no response. This is the second time. Everything else ok.”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that the order received was incomplete on this occasion. Please can we kindly request that you send an email to customercare@farmergracy.com with further details so we can assist. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“I ordered some perennials in packs of three and one pack only had two plants in it. Everything else was fine.”

Helpful Report

Posted 1 year ago

“Dem ok yet to be planted”

Helpful Report

Posted 1 year ago

“Tubers have been OK (nothing remarkable) but your bare rooted plants have not been great (sprouted and then been left to dry out and die? You prices are OK but the cost of shipping on top for an odd plant or two would push me back to other website and or garden centres where I can see the quality of what I'm getting.”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that you have experienced an issue with our bare roots and you are concerned about their condition. Please can I kindly request that you send an email to customercare@farmergracy.com with the information so we can assist. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“I ordered a number of different bare root plants. They arrived safely and were well packaged. I was surprised at how small the plants were. At first I wasn’t sure there were any plants in the packets. They are now all planted up and I shall hope they all survive. I must admit that plants I have bought in the past have all thrived so fingers crossed these will be the same.”

Helpful Report

Posted 1 year ago

“Dahlia tubers, very good. Daily marketing emails, very bad. I have had to block you.”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear this. We can arrange for you to be unsubscribed from our mailing list if you wish. Please send an email to customercare@farmergracy.com so we can assist. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“Lady in red fern has arrived as a bare root stock well packed with instructions. To small to dicern if there's any crosiers in the crown and only one dead one showing atm. potted it up and put it in the heated green house, fingers crossed. Astilbees much better plants good large crowns with plenty of roots not expecting any problems with these.”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that one of your plants may have arrived in poor condition. Please send an email to customercare@farmergracy.com if you have any concerns so we can assist with that. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“Je suis un peu déçue, les crocus sont plus petits que il y a deux ans.”

Helpful Report

Posted 1 year ago

Bonjour, La taille des fleurs de crocus dépend généralement de la variété. Veuillez envoyer un e-mail à customercare@farmergracy.com et nous serons heureux de vérifier votre commande et de vous conseiller en conséquence. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“I bought 4 packs of mixed dahlia tubers for a garden display but was disappointed that they have not been labelled so will need to be transplanted when the flowers appear.”

Helpful Report

Posted 1 year ago

“I would have given you five stars but I recently emailed you asking if you were going to have any Musa basjoo back in stock and you couldn’t even be bothered to reply to me which is not good for business. Also I wish you would bring the postage prices down a bit.”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that you didn't receive a reply to your email. Emails are replied to within 1-2 days, please ensure you have emailed customercare@farmergracy.com and do check in your spam/junk folder for our response. Musa basjoo is now out of stock for this season, but you can sign up to receive a notification on the product page (link below) in which case we will email you when they are back in stock. https://www.farmergracy.co.uk/products/musa-basjoo-bare-roots-uk All the best, Farmer Gracy Customer Care

Posted 1 year ago

“Well packed and always on scheduled time”

Helpful Report

Posted 1 year ago

Farmer Gracy is rated 4.7 based on 33,604 reviews