Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 33,609 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 33,609 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 11th August 2025

1640

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with my order but the Aconitum arrived with mould on the tubers, also three of the bulbs are soft and rotting. I am trying to dry them out in the greenhouse but I rather think they have passed it.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your plants have arrived in poor condition. Please contact customercare@farmergracy.com so we can arrange replacements or a refund for those. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Good bulbs and delivery, however the reason I have a 4 was that my dahlia had snapped when I received it and I am not sure how it will be or grow.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear about your dahlia. Please contact customercare@farmergracy.com and do send a photo of it if possible, we will be happy to check whether it's ok or needs to be replaced. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Some rooted plants ordered recently have not grown. I have ordered quite a lot of plants, bulbs and corms with a majority of success (so far) in growth. So fairly happy.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your bare roots may have failed. Please send an email to customercare@farmergracy.com and send photos of them if possible - we'll be happy to replace/refund where necessary. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Did not wait for the door to be answered just left by front door”

Helpful Report

Posted 2 years ago

“Surprisingly my perennials were fine and well after some 11 days travelling. Only one Papaver vas dead. The dahlias were severely dry, same problem as last year, so can you please change to another Dahlia supplier? There was plenty of soil in the perennial packaging that´s really good! I was really surprised about the good condition of plants, hence the long delivery period.”

Helpful Report

Posted 2 years ago

Hello, Our dahlias are supplied by multiple farms, we're sorry to hear that they arrived in poor condition. Please do send photos to customercare@farmergracy.com of any which you feel are not viable so we can assist you. Please note that dahlias will be dry on arrival and may sometimes appear shrivelled, however they should plump up after planting and grow normally. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Arrived in good time, packed well and showing signs of growth. Have potted up and looking forward to the results”

Helpful Report

Posted 2 years ago

“Excellent choices with some unique bulbs as well…well worth trying !”

Helpful Report

Posted 2 years ago

“Will be happy to see when it starts to grow. Exiting package :-)”

Helpful Report

Posted 2 years ago

“The bulbs and flowers are excellent but sadly the delivery service by ERVI is very slow and poor. It is the only thing that puts me off buying more from this company. I would be happy to pay to get a better carrier.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that your delivery was delayed. If there are any delays to parcels from us in future, please contact customercare@farmergracy.com and we will be happy to handle that for you. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“mada78@free.fr”

Helpful Report

Posted 2 years ago

“Great choice of plants good customer service, my only criticism would be about delivery from the confirmation of despatch to actually getting your plants can run into weeks.”

Helpful Report

Posted 2 years ago

Hello, Plants are shipped seasonally and not always straight away. Here's a link to our shipping schedule which explains shipping times, or you can contact customercare@farmergracy.com if you require an update anytime. https://www.farmergracy.co.uk/pages/shipping-delivery-schedule All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Still think you should let us have a picture on the brown bag’s the plant’s come in.”

Helpful Report

Posted 2 years ago

“The bulbs came well packed and looked good ive planted them and can't wait to see them grow and flower”

Helpful Report

Posted 2 years ago

“Arrived well packed in good condition”

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Posted 2 years ago

“Bare root plants. Not consistent with size and quality”

Helpful Report

Posted 2 years ago

“The plants was good, but delivery time was not good, was suppose to get the item before the end of March but got them on 13 April.”

Helpful Report

Posted 2 years ago

“Bulbs look good have not used them yet”

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Posted 2 years ago

“Nicely packaged plants and bulbs. The bulbs planted in the autumn have all come up and are beautiful”

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Posted 2 years ago

“Bare root plants well packaged….arrived safely and now planted in pots and started growing.”

Helpful Report

Posted 2 years ago

“The plants I received were generally fine but at the moment two are failing to show any life. Let’s wait and see”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that some of your plants are struggling. Please do send photos of them to customercare@farmergracy.com so we can organise replacements where necessary. All the best, Farmer Gracy Customer Care

Posted 2 years ago

Farmer Gracy is rated 4.7 based on 33,609 reviews