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Farmer Gracy Reviews

4.7 Rating 36,896 Reviews
94 %
of reviewers recommend Farmer Gracy
Company Reviews Metrics Info
4.7
Based on 36,896 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Farmer Gracy Reviews

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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"Michael"
Verified Reviewer
“Great service and great product”
Helpful Report
Posted 10 months ago
""
Unverified Reviewer
“I have had a problem with my dahlia bulbs, 2 never performed while the other is great!”
Helpful Report
Posted 10 months ago
Hello, Thank you for your review. We're sorry to hear that there are concerns regarding the growth of some of your dahlias. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 10 months ago
"mike Stevens"
Unverified Reviewer
“easy to order delivery on time 1st class plants would highly recommend”
Helpful Report
Posted 10 months ago
""
Unverified Reviewer
“Ordered double begonias tubers they where carefully packed looking forward to them flowering later in the season .”
Helpful Report
Posted 10 months ago
"Catherine "
Unverified Reviewer
“Have used Farmer Gracey for a couple of years. Very happy with all my purchases, beautifully packaged and full instructions for the beginner gardener like me. My last year’s purchases are coming up and look fantastic in the garden. Will be using again”
Helpful Report
Posted 10 months ago
""
Verified Reviewer
“Always great experience with customer service and quality plants. Highly recommend”
Helpful Report
Posted 10 months ago
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Unverified Reviewer
“I will use this company again as their prices are very good and I was able to take advantage of a promotional offer as well. The bulbs are nicely packaged and contained step-by-step planting instructions. I would recommend this company.”
Helpful Report
Posted 10 months ago
""
Unverified Reviewer
“Great quality bulbs and well packaged. Looking forward to seeing them grow”
Helpful Report
Posted 10 months ago
"Frances"
Unverified Reviewer
“Brilliant very pleased”
Helpful Report
Posted 10 months ago
"VAL HOCKLEY"
Verified Reviewer
“whilst the ordering an the delivery process was excellent, on arrival 2 of the 4 dahlia corms had been bashed about a bit and in pieces. i will be putting in a complaint about these, as i feel they will not be successful.”
Helpful Report
Posted 10 months ago
Hello, We're sorry to hear that there is a discrepancy with this order on arrival. Dahlia tubers can be quite fragile and during harvest they can suffer light damage. Bent tubers which appear cracked where they join the neck are common and this won't usually have an impact on the performance of the plant. We endeavour to respond to all emails within 48 business hours, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care
Posted 10 months ago
"lin"
Verified Reviewer
“always good products and packed well do not have many failures but when they do happen they are either replaced or refunded”
Helpful Report
Posted 10 months ago
"Les H"
Verified Reviewer
“The bare root Alstromeria arrived well packed and damage free. Full instructions enclosed. Arrived very quickly. Correspondence was excellent keeping me informed of progress of my order. Very pleased thank you. Can't wait to see the plants spring into life.”
Helpful Report
Posted 10 months ago
"Lucy"
Unverified Reviewer
“Beautifully packaged and excellent condition. Can’t fault this company and have been shopping with them for a few years.”
Helpful Report
Posted 10 months ago
""
Unverified Reviewer
“I was blown away by the quality of the bulbs. Their size and variety is top quality and most definitely bringing vibrancy to my garden. Thank you!”
Helpful Report
Posted 10 months ago
"Linda Harrison "
Unverified Reviewer
“Excellent items, quality, price and fast delivery service.”
Helpful Report
Posted 10 months ago
""
Unverified Reviewer
“i 4 dahlia bulbs and 2 of them have rotted away”
Helpful Report
Posted 10 months ago
Hello, We're sorry to hear that there are concerns regarding some of the dahlias ordered from us. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to replace or refund these for you. All the best, Farmer Gracy Customer Care
Posted 10 months ago
"Richard Hancy"
Unverified Reviewer
“I have no problem with your bulbs they are fine but your bare root plants are terrible I will never buy them again These plants received yesterday are definitely not going to grow”
Helpful Report
Posted 10 months ago
Hello, We're sorry to hear that there are concerns regarding the condition of the bare roots received and for any disappointment caused. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 10 months ago
"Bernadette"
Unverified Reviewer
“Alstomeria plants arrived in good condition, both had a little growth and good roots. They are now planted in my garden and my fingers are crossed!”
Helpful Report
Posted 10 months ago
"Charlie"
Verified Reviewer
“From ordering to arrival was a most pleasant experience, I particularly like the packaging & accompanying literature!”
Helpful Report
Posted 10 months ago
"John "
Verified Reviewer
“Excellent quality and value! Plants always arrive in excellent condition, large healthy bulbs, corms and tubers.”
Helpful Report
Posted 10 months ago
Farmer Gracy is rated 4.7 based on 36,896 reviews
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