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Farmer Gracy Reviews

4.7 Rating 37,373 Reviews
93 %
of reviewers recommend Farmer Gracy
4.7
Based on 37,373 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Farmer Gracy Reviews

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Always order from Farmer Gracy. Packaging is excellent very high standard of all products bulbs & bare root. Would not concern purchasing from another supplier. Well done team
Helpful Report
Posted 1 year ago
I placed four orders for bare root plants and they all arrived within a week of each other. The packing and instructions were very good. I planted them all up about 3 weeks ago. Some of the plants, like the lupins and hollyhocks, have started growing very quickly and look like strong plants. Some plants have still to show signs of growth.
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Posted 1 year ago
The spring bulbs which I received have all been beautiful, especially some lovely pastel yellow and pink tulips which I have in a planter at the front of my house. All the bulbs arrived well packed with really useful information.
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Posted 1 year ago
My last purchase was for a variety of bare root plants, including delphiniums (which have always been a”I’m not going to grow for you!!” plant, and lupins, the delphiniums are a definite no show, but the lupins—-another of the above plants— have all grown beautiful—- ( except that snails have eaten two——definitely not FG’s fault)—- on the whole, Farmer Gracy provide high quality plants at reasonable prices—- and are always available to provide help and advice
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Posted 1 year ago
The bulbs are brilliant I have bought many different bulbs. I got 1 root that was damaged and when I let them no they are sending a replacement one. Think this is a really good company for gardeners
Helpful Report
Posted 1 year ago
Only 3 out of 4 lupine any good 1root hadn’t any top on
Helpful Report
Posted 1 year ago
Hello, We're sorry to hear that there are concerns regarding one of the Lupins. Please kindly send an email to customercare@farmergracy.com so we can arrange to replace or refund accordingly. All the best, Farmer Gracy Customer Care
Posted 1 year ago
The bulbs are in need watering every day as it is very dry this season I am looking forward to the results
Helpful Report
Posted 1 year ago
Wonderful, beautiful variety and healthy productive bulbs Worth every penny! I am always singing your praises to my family and will continue to buy from you Excellent customer service and well packaged delivery's Thank you
Helpful Report
Posted 1 year ago
Your bulbs etc aren’t always in good shape. They come mouldy or nothing grows from them. The sizes are different. If they are like 15 bulbs of one colour, sometimes once it grows they are different colours. I have been buying plants from you over the last 6 years and over all not impressed with the quality. One needs to wait to see what grows if anything out of it and by then it’s too late to complain, get in touch. It’s putting me off from buying bulbs
Helpful Report
Posted 1 year ago
Hello, We are sorry to hear that you have had mixed success with your orders from us. If there are any concerns regarding the condition of any plants on arrival then we kindly request that we are notified within 14 days so we can arrange or replace. If any plants flower incorrectly then please contact the team so we can resolve the matter for you. All the best, Farmer Gracy Customer Care
Posted 1 year ago
Have bought from this company before and always been pleased with the quality of the goods. Packaging and delivery are excellent so the products arrive in perfect condition.
Helpful Report
Posted 1 year ago
Soooooo chocked i newer get any response back - won’t ever buy anything from you again if this is how you treat your customers
Helpful Report
Posted 1 year ago
Hello, We're sorry to hear that there is a discrepancy with this order on arrival. We endeavour to respond to all emails within 48 business hours, we apologise if you have not received a response. Can we kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by email or phone. 0330 808 7304 All the best, Farmer Gracy Customer Care
Posted 1 year ago
This was my first Farmer Gracy order, my Dahlia tubers arrived in good time. The tubers all look to be in fantastic condition with no signs of mould. I’m really impressed with the packaging, I have used a popular uk seller before but this is much better. Also love that it has the height range of the plants printed on the pack which makes planting easier when you’re starting a new border. I will definitely be placing more orders, and wouldn’t hesitate to recommend to friends. Thank you for your excellent service.
Helpful Report
Posted 1 year ago
Apricot whirl is a fantastic daffodil, definitely want more! No problem with any orders so far. Happy customer.
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Posted 1 year ago
Very happy with all of my Farmer Gracy dahlias. They are looking super healthy. They love the warmth of my conservatory and during the day I pop them outside so they can climatised to the Spring temperatures. Was super impressed with the huge variety of choices that Farmer Gracy offered this year and I was able to get almost all of the dahlias on my wish list. Just have to wait patiently to see them in bloom this Summer.
Helpful Report
Posted 1 year ago
Comprehensive range of plants to order and deliver to range of countries. Friendly service, regular communication but you need to plan ahead to order. Plants packaged with sustainable wrap, delivery given advance notice and on time with follow up from supplier. So far most purchases are sprouting healthily within a week of planting.
Helpful Report
Posted 1 year ago
Disappointed that the pink Pulmonaria is no show also the centaurea
Helpful Report
Posted 1 year ago
Hello, We're sorry to hear that there are concerns regarding the growth of these plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 1 year ago
I want to go and live in your garden! That’s what I think when I look at all the beautiful flowers. Fortunately that’s what all the bulbs and bare root plants say when they come here! They are excellent quality, bursting with life. There are times when the bulbs have had to wait far too long to be planted, but they are still eager to grow once they are in the soil. The bare root plants have sent new shoots springing up so quickly and will soon be proper plants, ready to go out in the border when I’ve prepared it properly. My orders are always quick to be delivered and carefully packed. My only criticism is that the printing on the bulb bags is too small and feint for me to read the variety I’m planting out. So it will be a nice surprise when they flower and I see what colour they are!
Helpful Report
Posted 1 year ago
Everything came well packed, I'll try it. The only thing is that the delivery was a bit long
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Posted 1 year ago
Arrived in a sorry state unsure at this time if they will survive
Helpful Report
Posted 1 year ago
Hello, We're sorry to hear that there are concerns regarding your order. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 1 year ago
The Ranunculus I purchased were all mouldy when they arrived and also quiet small compared to others I have purchased elsewhere. Of the 20 corms I received only 2 have grown and not rotted. They have been treated correctly as my wife was a horticulturist dealing with these and many other plants over the years. VERY disappointed in farmer Tracey.
Helpful Report
Posted 1 year ago
Hello, We're sorry to hear that you are disappointed with the Ranunculus received and that they have failed to thrive on this occasion. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 1 year ago
Farmer Gracy is rated 4.7 based on 37,373 reviews