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Farmer Gracy Reviews

4.7 Rating 37,330 Reviews
93 %
of reviewers recommend Farmer Gracy
4.7
Based on 37,330 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Farmer Gracy Reviews

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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I have ordered from Gracie several times now and quality of goods , service and price has been excellent every time. I will certainly be back I just wish I had a bigger garden!! Ian.
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Posted 1 year ago
I have ordered a few times this year from Farmer Gracy. It has been a first class service in every way.Website really good,good contact from them,delivery swift and packaging and products have been excellent. Dare I say it? But it is true they ttoo have been Amazing! Many many thanks, Grace x
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Posted 1 year ago
I ordered a combination of bulbs and bare root perennials arrived in excellent condition, packing and information excellent, from placing my order to delivery I received various emails on the progress very efficient
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Posted 1 year ago
Fantastic 🪴 and will buy from again and well packed
Farmer Gracy 5 star review on 25th April 2025
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Posted 1 year ago
Shipping perfect, boxes very good, i’m looking forward to seeing the Dahlia tubers flourish. Kind regards
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Posted 1 year ago
Many fine plants to choose between! Most of the barerooted perennials that I have bought have grown well; I am happy with the company!
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Posted 1 year ago
Very well packaged looking forward to seeing them bloom
Farmer Gracy 5 star review on 25th April 2025
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Posted 1 year ago
Excellent service. Delivery on time with very good instructions. Plus a gift of beautiful cards .Much appreciated.Many thanks to you all. Kate .
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Posted 1 year ago
All plants arrived well packaged and in good condition. And they very kindly delayed my delivery as I needed.
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Posted 1 year ago
We have been buy plants from Farmer Gracy for a couple of years and always very pleased with the plants we had an order last week and one plant was missing I contacted them at the weekend which was also Easter holidays they got back as soon as the holiday was over and a plant is now on its way plus I've just done another order 😀 because I can't find anywhere that has such good prices 😀
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Posted 1 year ago
I can’t think of anything negative in my first experience of ordering from Farmer Gracy. The website is easy to navigate, a special request was dealt with promptly and helpfully, packaging was excellent and the bulbs etc look very good. I’m looking forward to seeing them flower!
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Posted 1 year ago
Hello, I am very disappointed with the delivery of the plants I bought. My purchase was made the 31th of March and was delivered the 23rd of April because the 17th we were not at home as it was a holiday week. The plants delivered were in a very bad state, I have planted them but I doubt they will do well. Best, Virginia Figueras
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Posted 1 year ago
Hello, We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. We apologise if your order arrived outside of the time and for any inconvenience caused. Please note, if you have any specific delivery requirements then please feel free to email customercare@farmergracy.com and we will do our utmost to accommodate. Please feel free to contact us if you have any concerns regarding their growth. All the best, Farmer Gracy Customer Care
Posted 1 year ago
ORDER FG2309727 Excellent service and excellent plants Will be ordering again in the very near future
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Posted 1 year ago
Fabulous service, beautiful flowers and so healthy.
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Posted 1 year ago
I have used Farmer Gracy for a number of years. Never been disappointed, and the prices are always good.
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Posted 1 year ago
Disappointed! The bulbs arrived in a big box, all but the dahlias in thin plastic bags. The delphiniums were shooting but in half of the packets the shoots were broken off. There was far too much room in the box with no wrapping or padding, so they obviously had been tossed about. No response from customer service so far….
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Posted 1 year ago
Hello, We're sorry to hear that there is a discrepancy with your order and for any disappointment caused. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either via our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care
Posted 1 year ago
Literally no instructions for individual plants, just had to plant them and hope for the best. Not good after paying thirty five pounds.
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Posted 1 year ago
Hello, We supply some planting information with our orders however, you can find advice in our planting and care section on our website. https://www.farmergracy.co.uk/blogs/planting-care Pleasefeel free send an email to customercare@farmergracy.com and one of the team will be happy to offer advice. All the best, Farmer Gracy Customer Care
Posted 1 year ago
My bulbs are begining to flower and are looking lovely thank you
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Posted 1 year ago
Tutti i bulbi e i rizomi piantati stanno germogliando felicemente. Molto bene, dunque!!!🥰
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Posted 1 year ago
Always beautifully presented and packaged. Begonias arrived in excellent condition. Some of the Dahlias were broken not sure if some were meant to behowever but planted anyway. So we now need to wait. Thankyou
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Posted 1 year ago
Hello, Thank you for your review. Dahlia tubers can be quite fragile and during harvest they can suffer light damage. Bent tubers which appear cracked where they join the neck are common and this won't usually have an impact on the performance of the plant. Please feel free to send an email to customercare@farmergracy.com if you have any concerns regarding their growth and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 1 year ago
Farmer Gracy is rated 4.7 based on 37,330 reviews