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Farmer Gracy Reviews

4.7 Rating 34,004 Reviews
93 %
of reviewers recommend Farmer Gracy
Company Reviews Metrics Info
4.7
Based on 34,004 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Farmer Gracy Reviews

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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""
Unverified Reviewer
“Came as told well packaged and good products”
Helpful Report
Posted 7 months ago
"Mimmi"
Unverified Reviewer
“Ser lovande ut...har planterat rötterna och sen får vi se.”
Helpful Report
Posted 7 months ago
"Dest_planten "
Unverified Reviewer
“Mooie barerooted Liriope plantjes. Hopelijk gaan ze snel aan de groei.”
Helpful Report
Posted 7 months ago
"Joe McQuoid "
Verified Reviewer
“Plants arrived in very good condition and well secure in baggage and bix”
Helpful Report
Posted 7 months ago
""
Unverified Reviewer
“Came as told well packaged and good products”
Helpful Report
Posted 7 months ago
"Jack Mason"
Unverified Reviewer
“Received my bare root saponaria ocymoides a few days ago,I was surprised how small they are. I planted them out today in grow on pots but I am a bit confused as some of the roots look as though they have been grown horizontally?? And not vertically Can anybody confirm this is the case. Made them very difficult to pot up. If this is the case it would be helpful to advise in your planting guide. As I am very new to gardening I need all the help and information I can get.”
Helpful Report
Posted 7 months ago
Hello, Thank you for your review. Bare root plants are dormant and do not usually have much or any top growth when supplied, which can be the reason they seem small. However, if you have a concern about their size, please send a photo of the plants to customercare@farmergracy.com and we will be haappy to check them for you. You should plant with the roots facing downwards and the shoot, which has sprouted at a right angle, will straighten up after a few days of being exposed to daylight. Here's a link to our planting guide: https://www.farmergracy.co.uk/blogs/planting-care/saponaria-planting-instructions All the best, Farmer Gracy Customer Care
Posted 6 months ago
""
Unverified Reviewer
“I bulbi che ho acquistato sono in ottime condizioni.”
Helpful Report
Posted 7 months ago
"Jack Mason"
Verified Reviewer
“Received my bare root saponaria ocymoides a few days ago,I was surprised how small they are. I planted them out today in grow on pots but I am a bit confused as some of the roots look as though they have been grown horizontally?? And not vertically Can anybody confirm this is the case. Made them very difficult to pot up. If this is the case it would be helpful to advise in your planting guide. As I am very new to gardening I need all the help and information I can get.”
Helpful Report
Posted 7 months ago
Hello, Thank you for your review. Bare root plants are dormant and do not usually have much or any top growth when supplied, which can be the reason they seem small. However, if you have a concern about their size, please send a photo of the plants to customercare@farmergracy.com and we will be haappy to check them for you. You should plant with the roots facing downwards and the shoot, which has sprouted at a right angle, will straighten up after a few days of being exposed to daylight. Here's a link to our planting guide: https://www.farmergracy.co.uk/blogs/planting-care/saponaria-planting-instructions All the best, Farmer Gracy Customer Care
Posted 6 months ago
"Robin Lonsdale"
Verified Reviewer
“Those that have come up show the roots to be well developed and virtually garden ready. A couple of packs had roots which don’t look viable they were so small. This was particularly true of Paprikash. I happy with 95% of them and holding my breath for the others”
Helpful Report
Posted 7 months ago
"Anna "
Unverified Reviewer
“Overall lovely flowers etc. just the quality is not always as it should be. Some bulbs are mouldy, not in a good condition or just simply dead”
Helpful Report
Posted 7 months ago
Hello, Thank you for your review. We're sorry to hear that there are concerns regarding the condition of some of these plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 6 months ago
""
Unverified Reviewer
“Individually well packed dahlias received as advised. Not planted yet as too cold.”
Helpful Report
Posted 7 months ago
""
Verified Reviewer
“Dahlia tubers arrived on time, well packaged 7 out of 8 good size the last one I don't have much hope for. Great range of varieties.”
Helpful Report
Posted 7 months ago
Hello, Thank you for your review. Dahlia tubers are naturally different shapes and sizes, often a tuber which appears small will still grow into a full-size flowering plant. If you wish to provide some photographs of the tubers in question, we can then asses them and offer reassurance regarding growth or arrange replacements if necessary. All the best, Farmer Gracy Customer Care
Posted 7 months ago
"S. Wheeler "
Unverified Reviewer
“Ok prices, probablies that stuff top gear, like the monies off put to use.”
Helpful Report
Posted 7 months ago
"Susan"
Verified Reviewer
“I can't complain about the products that I ordered. All exactly as described. My only complaint is that Farmer Gracy use EVRI as their courier. They are the worst delivery company ever. The package was left on my doorstep as I was out. I had asked them to leave it with my neighbour if I wasn't in. The package was 'out for delivery' according to the tracking on Saturday 15th Feb. It was eventually delivered on Wednesday 19th. The box was open but thankfully all items were intact. I was not impressed with EVRI's service, or should I say, lack of it. I'm afraid I won't be ordering from Farmer Gracy again whilst they are using Evri as their courier.”
Helpful Report
Posted 7 months ago
Hello, We're sorry to hear that there was an issue with this delivery and for the inconvenience it has caused. We put our trust in them to ensure all our orders are handled with care and respect and it is disappointing to hear that they have let us down on this occasion. The customer care team are on hand to assist with any delivery queries and are always happy to liaise with EVRI on our customers behalf. All the best, Farmer Gracy Customer Care
Posted 7 months ago
""
Unverified Reviewer
“Disappointed it didn't make clear when ordering that some plants were root cuttings. Better information for what to do with them please.”
Helpful Report
Posted 7 months ago
"Margaret Fox "
Unverified Reviewer
“I have had lots from you and when I have needed help everyone has been there for me particularly Sue and even when I have had disasters you have replaced my order. Some of my deliveries just looked like white roots with miniscul growth showing and did not work with lots of loving care but ha ho that’s life.and it’s sorted and I am sure I will find a spot in a corner to continue purchasing your great plants.”
Helpful Report
Posted 7 months ago
"ray"
Verified Reviewer
“seem good and healthy will let you know once they are planted”
Helpful Report
Posted 7 months ago
""
Unverified Reviewer
“I would order more items but for 1 of 2 items the delivery cost out ways the savings on the item which is more then The reduced item”
Helpful Report
Posted 7 months ago
""
Unverified Reviewer
“Postage scuppers buying on line.”
Helpful Report
Posted 7 months ago
""
Unverified Reviewer
“Excellent postal service. Plants are of the best quality and arrived very qu7ickly.”
Helpful Report
Posted 7 months ago
Farmer Gracy is rated 4.7 based on 34,004 reviews
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