Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 33,599 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 33,599 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 27th July 2025

1639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall lovely flowers etc. just the quality is not always as it should be. Some bulbs are mouldy, not in a good condition or just simply dead”

Helpful Report

Posted 5 months ago

Hello, Thank you for your review. We're sorry to hear that there are concerns regarding the condition of some of these plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 4 months ago

“Individually well packed dahlias received as advised. Not planted yet as too cold.”

Helpful Report

Posted 5 months ago

“Dahlia tubers arrived on time, well packaged 7 out of 8 good size the last one I don't have much hope for. Great range of varieties.”

Helpful Report

Posted 5 months ago

Hello, Thank you for your review. Dahlia tubers are naturally different shapes and sizes, often a tuber which appears small will still grow into a full-size flowering plant. If you wish to provide some photographs of the tubers in question, we can then asses them and offer reassurance regarding growth or arrange replacements if necessary. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“Ok prices, probablies that stuff top gear, like the monies off put to use.”

Helpful Report

Posted 5 months ago

“I can't complain about the products that I ordered. All exactly as described. My only complaint is that Farmer Gracy use EVRI as their courier. They are the worst delivery company ever. The package was left on my doorstep as I was out. I had asked them to leave it with my neighbour if I wasn't in. The package was 'out for delivery' according to the tracking on Saturday 15th Feb. It was eventually delivered on Wednesday 19th. The box was open but thankfully all items were intact. I was not impressed with EVRI's service, or should I say, lack of it. I'm afraid I won't be ordering from Farmer Gracy again whilst they are using Evri as their courier.”

Helpful Report

Posted 5 months ago

Hello, We're sorry to hear that there was an issue with this delivery and for the inconvenience it has caused. We put our trust in them to ensure all our orders are handled with care and respect and it is disappointing to hear that they have let us down on this occasion. The customer care team are on hand to assist with any delivery queries and are always happy to liaise with EVRI on our customers behalf. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“Disappointed it didn't make clear when ordering that some plants were root cuttings. Better information for what to do with them please.”

Helpful Report

Posted 5 months ago

“I have had lots from you and when I have needed help everyone has been there for me particularly Sue and even when I have had disasters you have replaced my order. Some of my deliveries just looked like white roots with miniscul growth showing and did not work with lots of loving care but ha ho that’s life.and it’s sorted and I am sure I will find a spot in a corner to continue purchasing your great plants.”

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Posted 5 months ago

“seem good and healthy will let you know once they are planted”

Helpful Report

Posted 5 months ago

“I would order more items but for 1 of 2 items the delivery cost out ways the savings on the item which is more then The reduced item”

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Posted 5 months ago

“Postage scuppers buying on line.”

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Posted 5 months ago

“Excellent postal service. Plants are of the best quality and arrived very qu7ickly.”

Helpful Report

Posted 5 months ago

“Very easy to use website. They keep in touch to let you know when delivery will be, plants are healthy on delivery but difficult to give feedback on plants as they haven’t grown yet.”

Helpful Report

Posted 5 months ago

“Bit disappointing that ordered plants under your free postage, but because they had a slight reduction which I did not know they did not qualify for free postage. So did not order.”

Helpful Report

Posted 5 months ago

Hello, Thank you for your review. Orders over £50 qualify for free shipping to the UK. If a discount code is used and the value is reduced under £50 then the delivery fee would be applied. In cases such as this, we suggest that a few more bulbs are added to allow you to benefit from both the discount and free delivery. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“Would’ve been very good if you didn’t use Evri as the courier, they are terrible, never turn up when they’re supposed to and you’re lucky if you can find the parcel”

Helpful Report

Posted 5 months ago

Hello, We're sorry to hear that there was an issue with this delivery and for the inconvenience it has caused. The customer care team are on hand to assist with any delivery queries and are always happy to liaise with EVRI on our customers behalf. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“Always a pleasure to shop with Farmer Gracy. Everything is good quality, mostly dry root plants. Hopefully in spring they will grow beautifully”

Helpful Report

Posted 5 months ago

“Very happy with delivery and products arrived in great condition. Will be planting them soon!!!”

Helpful Report

Posted 5 months ago

“My bulbs all arrived in apparently reasonable condition but I am no expert. I was disappointed to see that they were just in a box with a small amount of paper which hardly gave any protection at all as there were seven large bulbs in the box and must have been thrown around in trasit. I was also disappointed that there was no insert or guidance as to how to store them before planting them. I had to ask a gardener friend what to do. It would not take much to include a help sheet with some advice. I would give 3.5 stars if I could rather four.”

Helpful Report

Posted 7 months ago

Hello, Thank you for your review. We include some information leaflets with each delivery, we apologise if this was not included on this occasion. Our website has some fantastic advice regarding planting and care that may be helpful in the future. https://www.farmergracy.co.uk/blogs/planting-care All the best, Farmer Gracy Customer Care

Posted 7 months ago

“All bulbs look healthy and I can't wait to see them in Spring. As these are unusual bulbs for me to grow, I'll be buying from here again. So much variety and explosion of colours available.”

Helpful Report

Posted 8 months ago

“Slightly disappointed in that I had to chase up where my order was …received an immediate response and quick delivery. These bulbs were ordered a long time ago and my order had a refund for some Allium bulbs….was this because my order, hadn’t been processed properly…no explanation given by Farmer Grace. Bulbs are packaged very well, but did have two rotten daffodil bulbs in one packet. Would I use the again …yes.”

Helpful Report

Posted 8 months ago

Hello, We're sorry to hear that there was an issue with this delivery and for the inconvenience it has caused. We endeavour to replace all missing items however, as the season progresses our stocks can become limited. We apologise that your order could not be shipped complete on this occasion. All the best, Farmer Gracy Customer Care

Posted 8 months ago

“Good price, good quality good delivery time”

Helpful Report

Posted 8 months ago

Farmer Gracy is rated 4.7 based on 33,599 reviews