Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 35,444 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 35,444 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 24th October 2025

1642

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, just waiting to see the outcome of the bulbs”

Helpful Report

Posted 10 months ago

“I don't know what the outcome will be, but the lead times are long compared to your competitors. The worst thing is that 2 of the 7 dahlias were broken. One had only one bulb left and the other none. I don't know if they will grow properly. At the price they're being sold for, that's not right.”

Helpful Report

Posted 10 months ago

Hello, We are sorry to hear that there are concerns regarding the dahlias received. Dahlia tubers can be quite fragile and during harvest they can suffer light damage. Bent tubers which appear cracked where they join the neck are common and this won't usually have an impact on the performance of the plant. If any dahlias appear severely damaged, with multiple broken tubers which are barely attached, please contact us so we review the matter and replace where nevessary. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“Altijd mooie kwaliteit, goede communicatie en correcte afhandeling”

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Posted 10 months ago

“Ordered a musa basjoo. Looked sickly and blackened . Not viable I think. Also ordered three dahlia bulbs . Two were of good size . One was not , about half the size of the others.”

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Posted 10 months ago

“Everything I have bought from Farmer Gracy has exceeded my expectations. They have so many of the more unusual plants to choose from. Everything is really healthy with big juicy roots unlike things I have bought from all the other big named companies. This is the company for me and I heartily recommend them. Everything is also beautifully packed. 5 stars!!”

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Posted 10 months ago

“They are big, good-shaped, excellent quality. It's been an extraordinary experience to acquire your bulbs, wich soon will paint my garden of colours.”

Farmer Gracy 5 star review on 13th April 2025

Helpful Report

Posted 10 months ago

“VERY WELL PACKED AND LABELLED. VERY PLEASED WITH WHAT I HAVE RECEIVED”

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Posted 10 months ago

“From the beautiful choice of bare root plants with helpful information on the websit, to receiving my order of healthy well labelled plants safely, so nicely and thoughtfully packaged, its been an enjoyable experience. Thank you all at Farmer Gracy. When I find more space in my garden I intend to order more.”

Helpful Report

Posted 10 months ago

“Well if plants turn out to be half as good as the packaging and presentation of my order I shall be more than pleased. Just arrived.”

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Posted 10 months ago

“Beautiful bulbs for planting this spring, can't wait to see how they bloom”

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Posted 10 months ago

“I ordered bare root perennials. I was a little concerned about the length of time they were in transit. (Despatched 14.3. 25 and received 21.3.25). They all looked very dried out. Despite an enormous amount of TLC, 2 of the 7 different varieties have definitely not survived. 2 of the remainder are looking “touch and go”. I am glad to see the rest are now showing signs of growth.”

Helpful Report

Posted 10 months ago

Hello, We're sorry to hear that there are concerns regarding the condition of the bare roots received. The transit time should not affect the condition of the plants however, we do recommend that all orders are checked on arrival and that bare roots are potted as soon as possible. Please feel free to send an email to customercare@farmergracy.com if you have any concerns regarding their growth and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“My daughter bought me this for a present, I carefully planted it in a pot and kept it in the cool greenhouse until mid April, it now looks dead and I’m so disappointed as I’ve taken such care of it .”

Helpful Report

Posted 10 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of your plant. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“Beautifully packed and lots of information provided. Very healthy plants. My now go to plant nursery. Very pleased.”

Helpful Report

Posted 10 months ago

“I cannot fault the quality of merchandise from Farmer Gracy. However, this time I only have had a 75% successive growth rate with my last order. The Salvia’s started okay and have now died. 2 Dark Night’s and one Hot Lips. But the remaining are doing well. Thank you Farmer Gracy for your bare roots. Bob”

Helpful Report

Posted 10 months ago

Hello, Thank you for your review. We're sorry to hear that there you have had mixed success with your most recent order. Please feel free to send an email to customercare@farmergracy.com with further information regarding how and when they were planted and one of the team will be happy to help. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“All bulbs very good covered by to post. Delivert time very quick.”

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Posted 10 months ago

“I have used many very good mail order companies in the past but Farmer Gracy certainly have the edge. The plants were excellent as was the packing and helpful instructions. I shall certainly be ordering from them again.”

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Posted 10 months ago

“what do we need as gardeners? Beautiful products of variety: prices we can afford: Customer care when confused: Well I think I have got it with FARMER GRACY and happy and glad to be a customer. Good luck. Margaret”

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Posted 10 months ago

“Always great company to deal with . Lovely flowers and prompt delivery .thank you farmer gracy”

Farmer Gracy 5 star review on 12th April 2025

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Posted 10 months ago

“Some items are excellent some not so good. Bought 9 dahlia tubers and 6 are growing well in indoor tubs atm. 1 is OK and 2 just haven't started and the tuber is now squashy... Sincerity and Catching Fire.”

Helpful Report

Posted 10 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of some of the dahlias. They generally take around 4-6 weeks to begin sprouting. When they start to sprout depends on many factors, like the stage in the season, temperatures and the variety. The larger dinner plate varieties may take longer to sprout, up to 8 weeks from planting. Please kindly send an email to customercare@farmergracy.com with further information regarding the tubers that are soft and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“Everything arrived so well packaged and it was all recyclable. I was also impressed with the little information booklets. Well done, I will be ordering again.”

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Posted 10 months ago

Farmer Gracy is rated 4.7 based on 35,444 reviews