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Farmer Gracy Reviews

4.7 Rating 34,890 Reviews
93 %
of reviewers recommend Farmer Gracy
4.7
Based on 34,890 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Farmer Gracy Reviews

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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CT does not eat them had to give them away
Helpful Report
Posted 9 months ago
missing one green twister echinacea, pack was empty , otherwise great
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Posted 9 months ago
Hello, Thank you for your review. We're sorry to hear that this was missing from your order. Please kindly send an email to customercare@farmergracy.com so we can arrange to replace this for you as soon as possible. All the best, Farmer Gracy Customer Care
Posted 9 months ago
Very pleased with my delivery. Plants arrived safely and in good condition.
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Posted 9 months ago
I’ve had several boxes from Farmer Gracy with varying degrees of success. One box was completely destroyed but the plants survived. Some of the plants have failed to grow at all despite being planted correctly and in a greenhouse. Clematis New Love has so far done nothing after 4 weeks. Probably dead? So a mixed success. I’m not sure I’ll use them again.
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Posted 9 months ago
Hello, We're sorry to hear that some of your orders have been damaged in transit and that you have had mixed success with these. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 9 months ago
I was somewhat happy. Plants took quite a long time to arrive and were ousted over a bank holiday so spent longer in transit than necessary. Some bare roots arrived broken. I have planted and am hoping they will reshoot as they were not cheap. Some seem ok and I hope the roots look healthy so they will perk up
Helpful Report
Posted 9 months ago
Hello, We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. We apologise if your order arrived outside of the time and for any concern regarding the time in transit. Please kindly send an email to customercare@farmergracy.com with further information regarding which plants are in query and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care All the best, Farmer Gracy Customer Care
Posted 9 months ago
I received x3 peony roots and 1 had root rot. Hopefully the 2 that looked ok won’t have root rot too as I ordered 3 of the same peony roots .
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Posted 9 months ago
Hello, We're sorry to hear that there are concerns regarding the condition of one of the peonies items. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 9 months ago
Had a problem with the courier for my delivery and rang FG customer service who were impeccable. True test of service is when there’s a problem and they passed with flying colours.
Helpful Report
Posted 9 months ago
Package was stolen after being left in an insecure location by Evri Reported to Farmer Gracy but no response from customer services
Helpful Report
Posted 9 months ago
Hello, We're sorry to hear that your order has been stolen, We endeavour to respond to all emails as soon as we can, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either using our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care
Posted 9 months ago
As advertised arrived in good strong packaging and in good condition
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Posted 9 months ago
A great selection of garden plants available for all types of gardens and at great prices . Delivery within a few days What more can one ask 😊
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Posted 9 months ago
Really happy with the service, communication and packaging. Have already recommended to my friends.
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Posted 9 months ago
I won’t order bulbs from any other place!
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Posted 9 months ago
Well packaged, arrived in perfect condition. Great instructions.
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Posted 9 months ago
Tudo bem embalado. Uns postais lindos!
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Posted 9 months ago
I love them.❤️ They send the flowers on time. And the flowers are very beautiful.
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Posted 9 months ago
The bulbs are in good shape when received and are now producing beautiful results. So good that I keep coming back for more!
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Posted 9 months ago
They were excellent quality and I enjoy buying from Farmer Grace
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Posted 9 months ago
I have shopped for plants on many sites but now I have discovered Farmer Gracy, I wouldnt go anywhere else! Everything arrives quickly, is extremely well packaged and the plants are in excellent condition. Brilliant!!
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Posted 9 months ago
very good bulbs and good prices
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Posted 9 months ago
Small, but they soon get growing!!!
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Posted 9 months ago
Farmer Gracy is rated 4.7 based on 34,890 reviews