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Farmer Gracy Reviews

4.7 Rating 37,320 Reviews
93 %
of reviewers recommend Farmer Gracy
Company Reviews Metrics Info
4.7
Based on 37,320 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Farmer Gracy Reviews

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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"Claire"
Verified Reviewer
“Items delayed which wasn’t Farmer Gracy’s fault, however having sent a message 3 days ago expressing concern about bare root plants not being planted out in time after despatch, I have still not heard back from Farmer Gracy. The plants have since arrived and I very quickly soaked them and planted them as per the instructions, so hopefully no lasting damage done. Packaging was good, instructions also good. I know it’s a busy time for these guys so let’s just hope the bare roots grow into nice healthy plants!”
Helpful Report
Posted 1 year ago
"Margaret Flaherty"
Unverified Reviewer
“Plannts arrived and packed nicely and the plants themselves look good too the only problem I have with tubers is do I plant them all together or can I cut them off the stalk and plant individually it doesn’t tell you this if you are a new gardener- This I think would be most helpful thank you see you soon”
Helpful Report
Posted 1 year ago
Hello, Thank you for your review. Dahlia tubers are to be planted as they arrive and do not need any adjustments made to the tuber itself. They are dormant when delivered and require potting and keeping in a sheltered location until the growth is established. https://www.farmergracy.co.uk/blogs/planting-care/dahlia-planting-instructions All the best, Farmer Gracy Customer Care
Posted 1 year ago
""
Unverified Reviewer
“Kept informed when dahlias would be sent and arrived in excellent condition, very healthy and very well packed”
Helpful Report
Posted 1 year ago
"NICHOLA HOSKINS"
Unverified Reviewer
“Fantastic bulbs ,perennials great service.”
Helpful Report
Posted 1 year ago
"Andrew"
Verified Reviewer
“arrived in good condition and promptly”
Helpful Report
Posted 1 year ago
""
Unverified Reviewer
“"The plants or rhizomes were in good condition and had started growing well. Only two have not started and show no signs of life: Papaver 'Watermelon' and Monarda 'Schneewittchen' appear to be dead."”
Helpful Report
Posted 1 year ago
Hello, Thank you for your review. We're sorry to hear that there are concerns regarding the growth of some of your plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 1 year ago
""
Unverified Reviewer
“The bulbs are brilliant I have bought many different bulbs. I got 1 root that was damaged and when I let them no they are sending a replacement one. Think this is a really good company for gardeners”
Helpful Report
Posted 1 year ago
EILEEN PRICE
Unverified Reviewer
“Always order from Farmer Gracy. Packaging is excellent very high standard of all products bulbs & bare root. Would not concern purchasing from another supplier. Well done team”
Helpful Report
Posted 1 year ago
"Liz"
Unverified Reviewer
“I placed four orders for bare root plants and they all arrived within a week of each other. The packing and instructions were very good. I planted them all up about 3 weeks ago. Some of the plants, like the lupins and hollyhocks, have started growing very quickly and look like strong plants. Some plants have still to show signs of growth.”
Helpful Report
Posted 1 year ago
"Liz"
Unverified Reviewer
“The spring bulbs which I received have all been beautiful, especially some lovely pastel yellow and pink tulips which I have in a planter at the front of my house. All the bulbs arrived well packed with really useful information.”
Helpful Report
Posted 1 year ago
"Susan Attwood "
Unverified Reviewer
“My last purchase was for a variety of bare root plants, including delphiniums (which have always been a”I’m not going to grow for you!!” plant, and lupins, the delphiniums are a definite no show, but the lupins—-another of the above plants— have all grown beautiful—- ( except that snails have eaten two——definitely not FG’s fault)—- on the whole, Farmer Gracy provide high quality plants at reasonable prices—- and are always available to provide help and advice”
Helpful Report
Posted 1 year ago
""
Verified Reviewer
“The bulbs are brilliant I have bought many different bulbs. I got 1 root that was damaged and when I let them no they are sending a replacement one. Think this is a really good company for gardeners”
Helpful Report
Posted 1 year ago
"duncan Spence"
Unverified Reviewer
“Only 3 out of 4 lupine any good 1root hadn’t any top on”
Helpful Report
Posted 1 year ago
Hello, We're sorry to hear that there are concerns regarding one of the Lupins. Please kindly send an email to customercare@farmergracy.com so we can arrange to replace or refund accordingly. All the best, Farmer Gracy Customer Care
Posted 1 year ago
"Bele"
Unverified Reviewer
“The bulbs are in need watering every day as it is very dry this season I am looking forward to the results”
Helpful Report
Posted 1 year ago
"Lorna"
Unverified Reviewer
“Wonderful, beautiful variety and healthy productive bulbs Worth every penny! I am always singing your praises to my family and will continue to buy from you Excellent customer service and well packaged delivery's Thank you”
Helpful Report
Posted 1 year ago
"Anna "
Verified Reviewer
“Your bulbs etc aren’t always in good shape. They come mouldy or nothing grows from them. The sizes are different. If they are like 15 bulbs of one colour, sometimes once it grows they are different colours. I have been buying plants from you over the last 6 years and over all not impressed with the quality. One needs to wait to see what grows if anything out of it and by then it’s too late to complain, get in touch. It’s putting me off from buying bulbs”
Helpful Report
Posted 1 year ago
Hello, We are sorry to hear that you have had mixed success with your orders from us. If there are any concerns regarding the condition of any plants on arrival then we kindly request that we are notified within 14 days so we can arrange or replace. If any plants flower incorrectly then please contact the team so we can resolve the matter for you. All the best, Farmer Gracy Customer Care
Posted 1 year ago
""
Unverified Reviewer
“Have bought from this company before and always been pleased with the quality of the goods. Packaging and delivery are excellent so the products arrive in perfect condition.”
Helpful Report
Posted 1 year ago
"Fie"
Unverified Reviewer
“Soooooo chocked i newer get any response back - won’t ever buy anything from you again if this is how you treat your customers”
Helpful Report
Posted 1 year ago
Hello, We're sorry to hear that there is a discrepancy with this order on arrival. We endeavour to respond to all emails within 48 business hours, we apologise if you have not received a response. Can we kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by email or phone. 0330 808 7304 All the best, Farmer Gracy Customer Care
Posted 1 year ago
"Becs"
Verified Reviewer
“This was my first Farmer Gracy order, my Dahlia tubers arrived in good time. The tubers all look to be in fantastic condition with no signs of mould. I’m really impressed with the packaging, I have used a popular uk seller before but this is much better. Also love that it has the height range of the plants printed on the pack which makes planting easier when you’re starting a new border. I will definitely be placing more orders, and wouldn’t hesitate to recommend to friends. Thank you for your excellent service.”
Helpful Report
Posted 1 year ago
Sue
Unverified Reviewer
“Apricot whirl is a fantastic daffodil, definitely want more! No problem with any orders so far. Happy customer.”
Helpful Report
Posted 1 year ago
Farmer Gracy is rated 4.7 based on 37,320 reviews
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