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Farmer Gracy Reviews

4.7 Rating 33,597 Reviews
93 %
of reviewers recommend Farmer Gracy
Company Reviews Metrics Info
4.7
Based on 33,597 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Farmer Gracy Reviews

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
"John Stanton "
Unverified Reviewer
“Nicely packed but not grown yet so can’t say if they ok! Sadly they were sent by Evri and not well delivered so not sure if I will order again.”
Helpful Report
Posted 4 months ago
"John Stanton "
Verified Reviewer
“Nicely packed but not grown yet so can’t say if they ok! Sadly they were sent by Evri and not well delivered so not sure if I will order again.”
Helpful Report
Posted 4 months ago
""
Unverified Reviewer
“I bought loose root plants which were fine. Have potted up and hope they will be ok, they look healthy. Unfortunately I later visited a local garden centre where I could have purchased rooted potted plants for less money although it was pot luck as to what was available. I would go to Farmer Gracy if I wanted something specific.”
Helpful Report
Posted 4 months ago
"Raymond Morris "
Unverified Reviewer
“4 plants ordered and all arrived well packed. However I do have one concern, clematis New Love just seemed to be roots no stem showing. I wonder is this the norm? I’ve potted it hope and it will grow. My other 3 plants all potted up and are looking good. I’m looking forward to see how they develop.”
Helpful Report
Posted 4 months ago
Hello, We're sorry to hear that there are concerns regarding the Clematis root received. Please feel free to send an email to customercare@farmergracy.com with further details and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 3 months ago
"Howard Samuels "
Unverified Reviewer
“Well packed and labelled, the bulbs look good quality.”
Helpful Report
Posted 4 months ago
"Howard Samuels "
Unverified Reviewer
“Well packed and labelled, the bulbs look good quality.”
Helpful Report
Posted 4 months ago
""
Unverified Reviewer
“Receive my plants nicely packaged have not planted them yet heavy frost waiting for a more damper weather to get them going hope they do well”
Helpful Report
Posted 4 months ago
"Mell Maryline"
Verified Reviewer
“Bien reçu 1ere commande. Avec un bémol. Manquait un produit. Dommage car commandé depuis plusieurs semaines d'où mon incompréhension. J'attends la deuxième livraison. Pas de date de précisée. Dois-je relancer ? Sinon l'emballage est super mignon. J'attends aussi de voir la pousse de ces jolies fleurs.”
Helpful Report
Posted 4 months ago
""
Unverified Reviewer
“The quality of the plants is very good. I would have liked more communication about delivery as I had to contact you before I received them without explanation. You put the 2 orders together which I was pleased about but didn’t have any notice of this.”
Helpful Report
Posted 4 months ago
Hello, Thank you for your review. We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. We apologise if your order arrived outside of the time and for any inconvenience caused. Please note, if you have any specific delivery requirements then please feel free to email customercare@farmergracy.com and we will do our utmost to accommodate. All the best, Farmer Gracy Customer Care
Posted 3 months ago
"Sontab"
Verified Reviewer
“All arrived very well packaged and at reasonable prices. Hopefully they will all grow into good strong plants. Wouk’s rather review again in a few months.”
Helpful Report
Posted 4 months ago
""
Unverified Reviewer
“Arrived in good condition”
Helpful Report
Posted 4 months ago
""
Unverified Reviewer
“All the plants were in good condition. If it doesn't grow I will let you know. Thank you”
Helpful Report
Posted 4 months ago
"Maureen Davison "
Verified Reviewer
“Very happy with delivery & most of plants which i have potted up but clematis new love is big disapointment it just seems to be a mass of roots with no discerable growing point. For 12.90 i expected more.”
Helpful Report
Posted 4 months ago
Hello, Thank you for your review. We're sorry to hear that you are disappointed with your Clematis. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 4 months ago
"Hilary Knight"
Verified Reviewer
“I love the plants you have available and most of them arrive unscathed but there were a lot that were really tiny and the new shoots suffered, either by being broken or squashed. I have planted all of them in pots, which they will stay in for this year at least when I place them in the garden.”
Helpful Report
Posted 4 months ago
Hello, We're sorry to hear that some of your order has been damaged. Please feel free to send an email to customercare@farmergracy.com if you have any concerns regarding their growth. All the best, Farmer Gracy Customer Care
Posted 4 months ago
"Guillot S\u00e9bastien"
Unverified Reviewer
“Tout s'est bien passé. Cependant le Dalhia botanique est vraiment très petit ( je ne pense pas qu'il va pouvoir pousser. vous avez une belle collection de plantes.”
Helpful Report
Posted 4 months ago
Bonjour, Nous sommes désolés d'apprendre que vous avez des inquiétudes concernant le tubercule de dahlia reçu. Veuillez envoyer un e-mail à customercare@farmergracy.com avec plus d'informations ; un membre de notre équipe se fera un plaisir de vous aider. Cordialement, Service client Farmer Gracy
Posted 4 months ago
Janet
Unverified Reviewer
“My hosta arrived as a non-descript tangle of roots in compost!I held little hope and planted in a pot.within a week I have the healthiest shoot above soil and look forward to the unveiling of lovely variegated leaves🥰The next battle will be keeping slugs and snails away! Thank you!”
Helpful Report
Posted 4 months ago
"John McNamara "
Unverified Reviewer
“Tubers look in good condition and the cosmos is already sprouting nothing planted out yet still having frosts can’t wait for the summer”
Helpful Report
Posted 4 months ago
"All Plants Arrived Well Packaged. "
Verified Reviewer
“Arrived in good condition and well packaged.”
Helpful Report
Posted 4 months ago
"John McNamara "
Unverified Reviewer
“Tubers look in good condition and the cosmos is already sprouting nothing planted out yet still having frosts can’t wait for the summer”
Helpful Report
Posted 4 months ago
""
Verified Reviewer
“The bare root perennials all seemed in good condition, with some signs of growth. My only negative comment would be that the size of the roots varied quite dramatically, even within the same variety.”
Helpful Report
Posted 4 months ago
Hello, Thank you for your review. Bare roots can vary in size however if you have any concerns regarding any in particular then please feel free to reach out to us. If you are able to provide some photographs, we can then asses them and offer reassurance regarding growth or arrange replacements if necessary. All the best, Farmer Gracy Customer Care
Posted 4 months ago
Farmer Gracy is rated 4.7 based on 33,597 reviews
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