Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 36,876 Reviews

94 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 36,876 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 28th March 2026

1654

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First order , I plant dead and the other so tiny they were not worth paying £9 each plus I plant missing. Complaint already sent”

Helpful Report

Posted 11 months ago

Hello, We're sorry to hear that there is a discrepancy with this order on arrival and for the disappointment caused. If the matter has not been resolved then please reach out to us again either via our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 10 months ago

“Ordered 3 bulbs, 2 of which came and appear to be good quality. The 3rd was really broken and falling apart.”

Helpful Report

Posted 11 months ago

Hello, We're sorry to hear that one of your bulbs arrived in this condition. Please kindly send an email to customercare@farmergracy.com with further information so we can arrange to replace as soon as possible. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“Beautifully packed roots ready for planting. Can't wait for them to come up!”

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Posted 11 months ago

“Excellent service from the lady who dealt with my query this morning. Thank you again. As always the quality of my plants and bulbs is outstanding”

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Posted 11 months ago

“I loved a lot all the bulbs I ordered in 2 times. Unfortunately the first time one tulip was unavailable and I chose one a little bit too tall with too much leaves but it’s always a gift to discover the bulbs reveal themselves day after day the best way to forget the bad weather .”

Farmer Gracy 4 star review on 24th April 2025

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Posted 11 months ago

“As the bulbs have yet to flower I can only review the postage and packing. I haven't had any serious problems. I have also brought roots, some of which are coming up already so hopefully that means I'm going to have a lovely colourful garden.”

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Posted 11 months ago

“CT does not eat them had to give them away”

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Posted 11 months ago

“missing one green twister echinacea, pack was empty , otherwise great”

Helpful Report

Posted 11 months ago

Hello, Thank you for your review. We're sorry to hear that this was missing from your order. Please kindly send an email to customercare@farmergracy.com so we can arrange to replace this for you as soon as possible. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“Very pleased with my delivery. Plants arrived safely and in good condition.”

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Posted 11 months ago

“I’ve had several boxes from Farmer Gracy with varying degrees of success. One box was completely destroyed but the plants survived. Some of the plants have failed to grow at all despite being planted correctly and in a greenhouse. Clematis New Love has so far done nothing after 4 weeks. Probably dead? So a mixed success. I’m not sure I’ll use them again.”

Helpful Report

Posted 11 months ago

Hello, We're sorry to hear that some of your orders have been damaged in transit and that you have had mixed success with these. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“I was somewhat happy. Plants took quite a long time to arrive and were ousted over a bank holiday so spent longer in transit than necessary. Some bare roots arrived broken. I have planted and am hoping they will reshoot as they were not cheap. Some seem ok and I hope the roots look healthy so they will perk up”

Helpful Report

Posted 11 months ago

Hello, We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. We apologise if your order arrived outside of the time and for any concern regarding the time in transit. Please kindly send an email to customercare@farmergracy.com with further information regarding which plants are in query and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care All the best, Farmer Gracy Customer Care

Posted 10 months ago

“I received x3 peony roots and 1 had root rot. Hopefully the 2 that looked ok won’t have root rot too as I ordered 3 of the same peony roots .”

Helpful Report

Posted 11 months ago

Hello, We're sorry to hear that there are concerns regarding the condition of one of the peonies items. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“Had a problem with the courier for my delivery and rang FG customer service who were impeccable. True test of service is when there’s a problem and they passed with flying colours.”

Helpful Report

Posted 11 months ago

“Package was stolen after being left in an insecure location by Evri Reported to Farmer Gracy but no response from customer services”

Helpful Report

Posted 11 months ago

Hello, We're sorry to hear that your order has been stolen, We endeavour to respond to all emails as soon as we can, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either using our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 10 months ago

“As advertised arrived in good strong packaging and in good condition”

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Posted 11 months ago

“A great selection of garden plants available for all types of gardens and at great prices . Delivery within a few days What more can one ask 😊”

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Posted 11 months ago

“Really happy with the service, communication and packaging. Have already recommended to my friends.”

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Posted 11 months ago

“I won’t order bulbs from any other place!”

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Posted 11 months ago

“Well packaged, arrived in perfect condition. Great instructions.”

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Posted 11 months ago

“Tudo bem embalado. Uns postais lindos!”

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Posted 11 months ago

Farmer Gracy is rated 4.7 based on 36,876 reviews