Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.63

4.6 Rating 9,617 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,617 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 20th February 2024

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well pleased with service, and samples”

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Posted 10 months ago

“Very good product, well prices and very good customer service. The samples and the flooring was delivered very quickly and very happy with the quality. Very helpful on the phone and I was able to get additional discount.”

Factory Direct Flooring Ltd 5 star review on 15th July 2023

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Posted 10 months ago

“Very good and quick service. Also very helpful”

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Posted 10 months ago

“Delighted with my purchase. Great price and good quality products.”

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Posted 10 months ago

“Fantastic flooring bargain price really happy... Issue with delivery time was very quick to sort and super helpful”

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Posted 10 months ago

“Very easy to order”

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Posted 10 months ago

“Sent for samples arrived promptly Still looking but will keep you on my list”

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Posted 10 months ago

“We have received our samples and will be ordering soon”

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Posted 10 months ago

“Great colour, really happy with my choice!”

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Posted 10 months ago

“Very good service very good product.”

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Posted 10 months ago

“Fast delivery excellent product”

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Posted 10 months ago

“Loved the fact that you offer free samples so that I was able to see the thickness of the flooring. Website was easy to maneuver, and I am looking for to receiving the order.”

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Posted 10 months ago

“Delivery was quick, the driver was very helpful. The flooring was easy to fit and looks beautiful!”

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Posted 10 months ago

“Great and helpful staff, items arrived quicker than estimate.”

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Posted 10 months ago

“easy online ordering, great to get free samples as you can see exactly what your looking for, and quality check delivery was efficient and on time driver rang me half hour before arriving and even helped load by pallet truck into my garage excellent service . will deffo use again”

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Posted 10 months ago

“Samples were sent out very promptly thank you.”

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Posted 10 months ago

“I'm very pleased with the high quality laminate flooring, fast and informative delivery and such a polite and helpful delivery man. 🙂👍✨🌟⭐”

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Posted 10 months ago

“Very happy with my flooring and deliverey i did have an issue with a few faulty boards which they replaced without any problem at all and delivered within 48 hours so thank you and very happy would recomend and given 5 stars”

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Posted 10 months ago

“Really quick response and delivery of samples and they look good quality”

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Posted 10 months ago

“Great products quick delivery 👌”

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Posted 10 months ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,617 reviews