Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.63

4.6 Rating 9,615 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,615 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 20th February 2024

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flooring looks great”

Helpful Report

Posted 8 months ago

“The samples came promptly and with good quality.”

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Posted 9 months ago

“Karl and the team were great, from the advise they given over the phone, email confirmations and collection, everyone was great and I will definitely return, watch with the beading as the calculations can't work the amounts out but if you speak to them they will be able to advise what is needed.”

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Posted 9 months ago

“Great price for the quality of product. Super fast delivery. Will highly recommend to future clients and anyone reading this review”

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Posted 9 months ago

“I've ordered samples only so far, which was quick and product looks great. Once moved into my property would consider purchasing my flooring from you.”

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Posted 9 months ago

“The response to my request for vinyl floor sample has been swift and efficient. I am in process of deciding and find a local fitter before i place an order.”

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Posted 9 months ago

“Extraordinarily helpful. Customer Service fantastic. Product excellent.”

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Posted 9 months ago

“Great company will be using them again, smooth transaction, deliveries always on time, good quality vinyl, good website easy to navigate. Great Customer service”

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Posted 9 months ago

“Great service and friendly staff items arrived quicker than estimate.”

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Posted 9 months ago

“Great and quick delivery”

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Posted 9 months ago

“Best price I found on the product I wanted, good service”

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Posted 9 months ago

“Great product for the price and good delivery, very happy”

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Posted 9 months ago

“Great company and a great product. We are more than happy with the service provided.”

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Posted 9 months ago

“Fantastic laminate, excellent quality, looks exactly the same as online. Cheaper than local DIY centres and wayyyy better quality.”

Helpful Report

Posted 9 months ago

“Ordered and received the free samples, however, the product colour was not quite what I was looking for so purchased from another supplier. Why do companies request feedback when only samples requested !!!!!!!”