Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 22,371 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,371 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm very pleased with the service from Face The Future. Great range of products and professional service”

Helpful Report

Posted 7 months ago

Hi Tracy, Thank you for your fantastic review! We're thrilled to hear that you’re pleased with our service and enjoyed our range of products. Best wishes, Face The Future

Posted 7 months ago

“I received products that expire in 5 months though meant to serve a year since opened. I've made an order for "Jan Marini Rejuvenate & Protect Duo: C-Esta Serum and Marini Physical Protectant SPF 45 Tinted" on the 14th of April. Received around 25th of April. When I opened them I realised that expiry date on the box says 09/25. Serum itself says that it is valid for 6 months since opened. Protectant has is valid for 12 months since opened. But for both expiry date is September 2025, which is 5 months away! Basically that means that both going to expire before I can possible use them.”

Helpful Report

Posted 7 months ago

Hi, thank you for your review. Products marked with a pot and lid symbol are safe to use for the duration indicated, even if they were opened on the last day of the date shown on the product. The symbol refers to the number of months the product remains suitable for use after opening. E.G. if your products are dated September and you open them on the last day of September, they are still ok for the 6 or 12 months shown on the pot and lid symbol. Kind regards, Face the Future

Posted 7 months ago

“Fantastic product and quick delivery !! Cosmelan2 kit is what I needed for my melanoma on my cheeks. I am on day 8 and God does it work. It’s still work in progress but I am very excited to see the results. About to order more of meso sunscreen and Melan recovery gel cream !! Thank you”

Helpful Report

Posted 7 months ago

Hi Aisha, Thank you for your fantastic review! We’re thrilled to hear that the Cosmelan2 kit is making a difference for you. It's wonderful to see your excitement as you progress! Best wishes, Face The Future

Posted 7 months ago

“Top quality products, great prices and excellent service.”

Helpful Report

Posted 7 months ago

Hi Michelle, Thank you so much for your fantastic review! We're thrilled to know that you appreciate our top-quality products, competitive prices, and excellent service. Y Best wishes, Face The Future

Posted 7 months ago

“Delivery was as promised, really quick and product is fab. Very happy”

Helpful Report

Posted 7 months ago

Hi Marie, Thank you so much for your lovely review! We're thrilled to hear that you found our delivery quick and that you're loving the product. Best wishes, Face The Future

Posted 7 months ago

“Face the future are a really good company to deal with. Always prompt delivery and on time.”

Helpful Report

Posted 7 months ago

Hi Sara, Thank you for your kind review! We're so glad to know that you had a positive experience with our prompt delivery. Your satisfaction is our priority. Best wishes, Face The Future

Posted 7 months ago

“Quick delivery and reliable company.”

Helpful Report

Posted 7 months ago

Hi Pinar, Thank you for your fantastic review! We're delighted to hear that you appreciate our quick delivery and reliability. Your support means a lot to us! Best wishes, Face The Future

Posted 7 months ago

“Easy ordering and quick delivery. Nice to receive free samples to try too.”

Helpful Report

Posted 7 months ago

Hi Sarah, Thank you for your wonderful review! We're so happy to hear that you found the ordering process easy and enjoyed the quick delivery. We're glad you liked the free samples too! Best wishes, Face The Future

Posted 7 months ago

“Always a great experience, easy to navigate the website. I found what I was looking for at a good price & a few interesting things I didn't know it might need. Delivery is always on time & everything is well packaged protected & arrives in one piece ( which is helpful).”

Helpful Report

Posted 7 months ago

Hi Victoria, Thank you for your wonderful review! We're so pleased to hear that you had a great experience navigating our website and found exactly what you needed. It's also fantastic to know that our timely delivery and packaging met your expectations. We truly appreciate your support! Best wishes, Face The Future

Posted 7 months ago

“I knew what I wanted to buy. You had it in stock and the delivery was very fast. Disappointed I now have to pay for delivery it always used to be free.”

Helpful Report

Posted 7 months ago

Hi Louise, Thank you so much for your great review! We're happy to hear you found what you were looking for and that the delivery was fast. Delivery is free on orders over £30. Best wishes, Face The Future

Posted 7 months ago

“Fab service as always! Fast delivery, items never out of stock. Highly recommend”

Helpful Report

Posted 7 months ago

Hi Cathy, Thank you for your wonderful review! We're so happy to hear that you consistently enjoy our fast delivery and reliable stock. Your recommendation means the world to us! Best wishes, Face The Future

Posted 7 months ago

“I have used Fave The Future for some while for my Skinceutical products. I find them to be reliable with great delivery times. Would recommend”

Helpful Report

Posted 7 months ago

Hi Jane, Thank you so much for your wonderful review! We're overjoyed to hear that you find us reliable and that our delivery times meet your expectations. Your recommendation is greatly appreciated! Best wishes, Face The Future

Posted 7 months ago

“This company offers an excellent choice of brands and has a reward scheme. I was initially happy and then diappointed to see that I had earned a £20 Reward Voucher but could only use it if my "basket" came to £200 or more. So a measly 10% discount. While I was shopping to try to reach this limit, a notification popped up on my screen with a 20% discount, so, of course, I used this instead of my voucher. I don't think there should be a minimum spend when using a voucher that equates to 10%. Other offers are are throughtout the year are generously valued at 20%. The reweard scheme is disappointing. The products, however, and delivery service are excellent.”

Helpful Report

Posted 7 months ago

Hi Paula, Thank you for taking the time to share your thoughts with us! We're glad to hear that you appreciate our product selection and delivery service. We understand your concerns regarding the reward scheme and the minimum spend requirement. Your feedback is valuable, and we'll certainly discuss it as we strive to improve your shopping experience. Best wishes, Face The Future

Posted 7 months ago

“Communications prior to delivery was topnotch, parcel was well packed. I have just started using the products will therefore give more details later. And Oh I had gifts in the box and a magazine too. Thank you!😊”

Helpful Report

Posted 7 months ago

Hi Olufemi, Thank you for your wonderful review! We’re thrilled to hear you enjoyed our communication and found your parcel well packed. We're excited for you to start using the products and can't wait to hear your thoughts! Those little gifts and the magazine are just our way of saying thank you for choosing us. Best wishes, Face The Future

Posted 7 months ago

“Was disappointed as it said as I new member I would get 15% discount on my first order . But when I used the code it said was invalid.. but I do love my dragoblood product.”

Helpful Report

Posted 7 months ago

Hi Linda, Thank you for your feedback! We're glad to hear you love your dragoblood product. We’re sorry to hear about the trouble you had with your discount code. Occasionally, there might be technical issues or specific conditions related to promo codes. If you haven’t already, please reach out to our customer service team, and they would be more than happy to assist you further. Best wishes, Face The Future

Posted 7 months ago

“Brilliant service thank you. And a number of free gifts that are well appreciated. Highly recommended.”

Helpful Report

Posted 7 months ago

Hi Christopher, Thank you for your amazing review! We’re thrilled to hear that you enjoyed our service and appreciated the free gifts. Your recommendation truly makes our day! Best wishes, Face The Future

Posted 7 months ago

“I buy from Face The Future because they have genuine Mesoestetic products. There are a lot of fakes out there and I want to be careful.”

Helpful Report

Posted 7 months ago

Hi Nathalie, Thank you for your thoughtful review! We're so pleased to hear that you trust us for genuine Mesoestetic products. Your care in choosing authentic items is important, and we're here to ensure you have a great experience! Best wishes, Face The Future

Posted 7 months ago

“I was a bit confused, I bought the wrong product, I thought it was a factor 100 to protect my lips , so I won’t be using it and it’s too late to return it”

Helpful Report

Posted 7 months ago

Hi Jen, Thank you for your review! We're sorry to hear you bought the wrong product. If you have any questions about our range of lip protection products or need assistance finding the right one, please don’t hesitate to reach out to our customer service team. We're here to help! Best wishes, Face The Future

Posted 7 months ago

“Good selection of products at a fair price. I love, love, love the fact you always get a little freebie thrown in. This is the second time I’ve ordered from here and I will definitely be ordering again!”

Helpful Report

Posted 7 months ago

Hi Lorraine, Thank you for your wonderful review! We're so happy to hear that you love our product selection and the little freebies we include. Best wishes, Face The Future

Posted 7 months ago

“Great company, top range products excellent service & value”

Helpful Report

Posted 7 months ago

Hi Jan, Thank you for your wonderful review! We're so pleased to hear that you think highly of our products and service. Best wishes, Face The Future

Posted 7 months ago

Face The Future is rated 4.8 based on 22,371 reviews