Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,670 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 22,670 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

Write Your review

Tell us how Face The Future made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Face The Future 5 star review on 7th March 2026

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using this company for several yeaars now and would not purchase from anywhere else. Great advice if you need it ,a superb range of products to choose from and a loyalty program A prompt delivery with a nice fee sample in the package too. What more could I want?”

Helpful Report

Posted 8 months ago

Hi Christine, Thank you for your amazing review! We’re thrilled to hear that you've been with us for several years and appreciate our product range and loyalty program. Your kind words about our service and samples mean the world to us! Warm regards, Team Face The Future

Posted 8 months ago

“Non ho ricevuto il mio ordine. Non c'è più. I don't want to get a message. It's a flavour.”

Helpful Report

Posted 8 months ago

“delighted with the very good product”

Helpful Report

Posted 8 months ago

Hi Maritza, Thank you for your wonderful review! We're so glad to hear that you're delighted with our product. Your satisfaction is our top priority! Warm regards, Team Face The Future

Posted 8 months ago

“Easy to order, great products and very quick delivery.”

Helpful Report

Posted 8 months ago

Hi Suzanne, Thank you so much for your fantastic review! We’re delighted to hear that you found ordering easy and enjoyed our quick delivery. Warm regards, Team Face The Future

Posted 8 months ago

“Excellent”

Helpful Report

Posted 8 months ago

Hi Shagufta, Thank you for your excellent review! We’re so glad to hear that you had a great experience with us. Your support truly means everything to us! Warm regards, Team Face The Future

Posted 8 months ago

“Fast delivery which I appreciate, shame there are fillers in the product, it might stop me ordering more.”

Helpful Report

Posted 8 months ago

Hi, Thank you for taking the time to share your feedback. We’re glad you appreciated the fast delivery! We understand concerns about product ingredients and always encourage our customers to look at the full ingredient list before purchasing. Warm regards, Team Face The Future

Posted 8 months ago

“I have just found you and am very please with your company .”

Helpful Report

Posted 8 months ago

Hi Diane, Thank you for your wonderful review! We’re so glad you’ve discovered us and are pleased with our company. We truly appreciate your support! Warm regards, Team Face The Future

Posted 8 months ago

“Fast delivery of Environment ACE oil which I can’t be without. Good selection of products and always a good response if I speak with customer services. Prices are fair and there are some offers and discounts to be had at times.”

Helpful Report

Posted 8 months ago

Hi Arlene, Thank you for your lovely review! We’re thrilled to hear that you appreciate our fast delivery and selection of products. It's great to know our customer service team has been helpful to you as well! We always strive to provide fair prices and great offers. Warm regards, Team Face The Future

Posted 8 months ago

“Fast delivery and a good choice of products.”

Helpful Report

Posted 8 months ago

Hi Lesley, Thank you for your fantastic review! We're delighted to hear that you enjoyed our fast delivery and wide range of products. Your support means a lot to us! Warm regards, Team Face The Future

Posted 8 months ago

“The product is great but the service is even better. I always order from Face the Future because they deliver quickly and genuinely care about the customer experience. I absolutely love ordering from them they’re incredible”

Helpful Report

Posted 8 months ago

Hi there, Thank you so much for your amazing review! We're thrilled to hear that you love our products and appreciate our dedicated service. Your kind words mean the world to us! Warm regards, Team Face The Future

Posted 8 months ago

“I have been a customer for years now ,fab variety of products and great special offers ,quick delivery and friendly customer service .”

Helpful Report

Posted 8 months ago

Hi Lorraine, Thank you so much for your generous review! We're thrilled to hear that you've been a loyal customer and enjoy our variety of products, special offers, and speedy delivery. It's always our pleasure to assist you! Warm regards, Team Face The Future

Posted 8 months ago

“Wonderful products-great advice-speedy delivery! What more could one ask for?”

Helpful Report

Posted 8 months ago

Hi Rita, Thank you for your wonderful review! We're so pleased to hear that you love our products and found our advice helpful. We truly appreciate your kind words! Warm regards, Team Face The Future

Posted 8 months ago

“Face the Future always delivers! Easy to use website with my favourite products. Neostrata glycolic wash is a staple in my skincare regimen. Highly recommend”

Helpful Report

Posted 8 months ago

Hi Annie, Thank you for your amazing review! We’re so happy to hear that you love our easy-to-use website and that Neostrata glycolic wash is a staple in your skincare routine. Warm regards, Team Face The Future

Posted 8 months ago

“I love my Dermalogica moisturiser. Excellent service from Face The Future who kept me informed about the delivery which arrived on time and good after sales service too. I will continue to purchase from Face The Future and recommend them to others. Thank you 🤩”

Helpful Report

Posted 8 months ago

Hi Tove, Thank you so much for your amazing review! We’re thrilled to hear that you’re loving your Dermalogica moisturiser and had a great experience with our service. Your recommendations mean the world to us, and we look forward to continuing to support you on your skincare journey! Warm wishes, Team Face The Future

Posted 8 months ago

“Vast range of great products that keep on increasing.”

Helpful Report

Posted 8 months ago

Hi Carole, Thank you for your amazing review! We’re so pleased that you appreciate our vast range of products, and we’re always working to bring you even more great options. Warm regards, Team Face The Future

Posted 8 months ago

“I would like larger bottles available please.”

Helpful Report

Posted 8 months ago

Hi Mary, Thank you for your valuable feedback! Warm regards, Team Face The Future

Posted 8 months ago

“Prompt delivery of new skin creams. I have to say as an adult who has Rosacea I have noticed a vast improvement in my skin over just five days using the crystal retinol 3 serum and fine lines have visibly reduced…it’s a miracle I’m sure and I will definitely be continuing with this new skin regime”

Helpful Report

Posted 8 months ago

Hi there, Thank you for your fantastic review! We’re thrilled to hear about the improvement in your skin. It’s wonderful to know that our products are making a positive impact on your skincare journey. We can’t wait for you to continue experiencing the benefits. Warm wishes, Team Face The Future

Posted 8 months ago

“Super fast delivery and great communication.”

Helpful Report

Posted 8 months ago

Hi Jennifer, Thank you for your fantastic review! We’re delighted to hear that you experienced super-fast delivery and great communication. Your feedback means a lot to us! Warm wishes, Team Face The Future

Posted 8 months ago

“Just love this skincare company as they have 2 brands that cannot be bought on the high street and 1 of them nowhere online except with Face the Future. Very quick service from ordering to receiving package(s).”

Helpful Report

Posted 8 months ago

Hi Nicola, Thank you for your wonderful review! Best wishes, Team Face The Future

Posted 8 months ago

“I tried to cancel my order within hours of placing it and before it had been dispatched however I was told that it wasn’t possible. So I had to wait for it to be delivered and then request a return. Delivery was free but as per their returns policy a delivery fee will be subtracted from my refund total. I don’t think k that I will buy from the site again.”

Helpful Report

Posted 8 months ago

Hi Kirsty, Thank you for your review. We have checked this and can see that your request to cancel was while we were closed. Your email was picked up on Monday morning, but unfortunately had already been dispatched. We do try to dispatch all orders as quickly as possible. Kind regards, Face the Future.

Posted 8 months ago

Face The Future is rated 4.8 based on 22,670 reviews