Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 22,371 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,371 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always good service and Excellent products.”

Helpful Report

Posted 7 months ago

Hi Nicola, Thank you for the fantastic review! We're thrilled to hear that you consistently enjoy our service and products. Best wishes, Face The Future

Posted 7 months ago

“All good, great price and quick delivery”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your fantastic review! We're thrilled to hear that you were happy with our pricing and the quick delivery. Your support means a lot to us! If you need anything else, don’t hesitate to get in touch. Best wishes, Face The Future

Posted 7 months ago

“Extremely fast and efficient service. Goods arrived before the due date. Excellent service from initial order. The website was easy to navigate. Loved the testers sent in the box.”

Helpful Report

Posted 7 months ago

Hi Lindsay, Thank you for your fantastic review! We’re thrilled to hear that you had such a positive experience with our fast and efficient service. It’s great to know that you found our website user-friendly and enjoyed the testers included in your order. Best wishes, Face The Future

Posted 7 months ago

“Hello , i’m always enjoying face for future online shopping .Team are professional and quick with my orders. 👌🏻Thank you!”

Helpful Report

Posted 7 months ago

Hi Olga, Thank you so much for your amazing review! We're thrilled to hear that you enjoy your online shopping experience with us and appreciate our team's professionalism and efficiency. Your satisfaction is our top priority! Best wishes, Face The Future

Posted 7 months ago

“Exceptional cosmetics and exceptional service”

Helpful Report

Posted 7 months ago

Hi Patricia, Thank you for your outstanding review! We're delighted to hear that you appreciate both our exceptional cosmetics and the service we strive to provide. Best wishes, Face The Future

Posted 7 months ago

“Great, amazing Thankyou”

Helpful Report

Posted 7 months ago

Hi Rebecca, Thank you for your wonderful review! We're so glad to hear you had a great experience with us. Best wishes, Face The Future

Posted 7 months ago

“I purchased 3 Augustine Bader face masks from you recently and used one this morning areand must say it was the worst mask I have ever used due to difficulty in applying it Ihis is certainly not for home use as it kept sliding off I’m so disappointed as I have used his products before but these are a complete waste of money. Sincerely Mrs John wainw”

Helpful Report

Posted 7 months ago

Hi Mrs. Wainw, Thank you for taking the time to share your feedback with us. We're sorry to hear that you had difficulty applying the Augustine Bader face mask and that it didn’t meet your expectations. Your experience is important to us, and we appreciate your input as we continue to improve our offerings. Best wishes, Face The Future

Posted 7 months ago

“I am very happy I can finally buy them from a trusted company in UK at a good price. I've been using this Avene product for years and I am very satisfied”

Helpful Report

Posted 7 months ago

Hi Laura, Thank you for your wonderful review! We're so glad to hear you’re happy to find your trusted Avene products at a good price from us. Best wishes, Face The Future

Posted 7 months ago

“Happy with my purchase - about £5 cheaper than anywhere else. Easy to use website, good shipping communication and product arrived in about 5 days. Would use again.”

Helpful Report

Posted 7 months ago

Hi Jacquie, Thank you for your wonderful review! We're so pleased to hear that you found our prices competitive and enjoyed the ease of our website. It's great to know our shipping communication kept you informed. Best wishes, Face The Future

Posted 7 months ago

“Face the Future has the products I like. They are always helpful and process and deliver orders quickly.”

Helpful Report

Posted 7 months ago

Hi Evelyn, Thank you for your fantastic review! We're delighted to hear that you love our products and appreciate our quick service. Your support means a lot to us! Best wishes, Face The Future

Posted 7 months ago

“Friendly helpful staff very fast delivery excellent customer service”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your amazing review! We're so glad to hear that our friendly staff made a positive impression and that you experienced our fast delivery and excellent customer service. Your satisfaction is our top priority! Best wishes, Face The Future

Posted 7 months ago

“Easy to use website and quick delivery. The only disappointment was that I did not receive free sample of Medik8 peptide serum that I have selected. I was very much looking forward to try it.”

Helpful Report

Posted 7 months ago

Hi Mira, Thank you for your review! We're thrilled to hear that you found our website easy to use and appreciated our quick delivery. We're sorry to learn that the Medik8 peptide serum sample didn't arrive with your order, we have checked, and this wasn't showing on your order confirmation. If you do add a gift to your order, please ensure it shows in your basket and on your order confirmation to ensure you receive it. Best wishes, Face The Future

Posted 7 months ago

“Easy to find what i wanted….great communication and delivery”

Helpful Report

Posted 7 months ago

Hi Alison, Thank you for your fantastic review! We're thrilled to hear that you found it easy to locate what you needed and appreciated our communication and delivery. Best wishes, Face The Future

Posted 7 months ago

“I have been using this site for a few years now and have never had any problems with any orders. The delivery is always very quick and you can be confident that the skincare products are the real deal and have good long expiry dates on them.”

Helpful Report

Posted 7 months ago

Hi Ciara, Thank you for your fantastic review! We're thrilled to hear that you've had a consistently positive experience with us over the years. It's great to know you appreciate our quick delivery and the quality of our skincare products. Best wishes, Face The Future

Posted 7 months ago

“Super fast process and delivery. Excellent product as always”

Helpful Report

Posted 7 months ago

Hi Amanda, Thank you for your excellent review! We're thrilled to hear that you experienced a super-fast process and delivery. It's wonderful to know you are satisfied with our products as well. We truly appreciate your support! Best wishes, Face The Future

Posted 7 months ago

“Great service, speedy and well packaged - very happy with purchase”

Helpful Report

Posted 7 months ago

Hi Valerie, Thank you for your awesome review! We're thrilled to hear that you were happy with our service and that your purchase arrived quickly and well packaged. Best wishes, Face The Future

Posted 7 months ago

“Face the Future is an excellent company with a wide variety of super beauty products. I have been shopping at Face the Future for over ten years. And the overall service is amazing. The staff are fantastic, knowledgeable and always helpful. They always listen and act on special requests. My products always arrive quickly which is great. I would highly recommend this company across the board.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your outstanding review! We're thrilled to hear about your long-time loyalty and that you find our variety of beauty products to your liking. It's wonderful to know our team has consistently provided you with fantastic service and that your orders arrive promptly. Your recommendation means the world to us! Best wishes, Face The Future

Posted 7 months ago

“Always use them. Good service.”

Helpful Report

Posted 7 months ago

Hi Carol, Thank you for your kind review! We're thrilled to hear that you consistently choose us for our good service. Your loyalty means the world to us! Best wishes, Face The Future

Posted 7 months ago

“Fantastic product and lovely small gifts. Strongly recommend this company.”

Helpful Report

Posted 7 months ago

Hi Shihui, Thank you for your fantastic review! We're thrilled to hear that you enjoyed our product and found our gifts lovely. Y Best wishes, Face The Future

Posted 7 months ago

“First time purchase from Face the Future and cannot fault quick and easy”

Helpful Report

Posted 7 months ago

Hi Amanda, Thank you for your fantastic review! We're thrilled to hear that your first purchase was quick and easy. Your positive experience means so much to us! Best wishes, Face The Future

Posted 7 months ago

Face The Future is rated 4.8 based on 22,371 reviews