Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 22,371 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,371 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was recommended this by the owner of Elsewhere skincare. It's a great foundation and really warms the face up and gives it a lovely, healthy touch of colour. Non greasy and blends in well.”

Helpful Report

Posted 7 months ago

Hi Elizabeth, Thank you for your wonderful review! We’re so pleased that you’re enjoying the foundation and that it adds a healthy touch of colour to your look. Best wishes, Face The Future

Posted 7 months ago

“Excellent Service! Will definitely by purchasing from them again.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with us. We truly appreciate your support and can't wait to assist you again in the future! Best wishes, Face The Future

Posted 7 months ago

“Good price for my favourite moisturiser, very good communication and speedy delivery. Will be ordering again from FtF.”

Helpful Report

Posted 7 months ago

Hi Frances, Thank you for your fantastic review! We're delighted to hear that you found a great price on your favourite moisturiser and appreciated our communication and speedy delivery. Best wishes, Face The Future

Posted 7 months ago

“Fab product. Skin feels wonderful. Bought these as gifts.”

Helpful Report

Posted 7 months ago

Hi Fiona, Thank you for your fabulous review! We're so glad to hear that the product has made your skin feel wonderful. Your support means a lot to us! Best wishes, Face The Future

Posted 7 months ago

“I am very pleased with all my products that I received.”

Helpful Report

Posted 7 months ago

Hi Michelle, Thank you for your lovely review! We’re delighted to hear that you're pleased with your products. Your satisfaction is our top priority, and we appreciate your support! Best wishes, Face The Future

Posted 7 months ago

“Convenient and reliable”

Helpful Report

Posted 7 months ago

Hi Stephen, Thank you for your great review! We're so pleased to hear that you find us convenient and reliable. Your feedback means a lot to us, and we look forward to serving you again soon! Best wishes, Face The Future

Posted 7 months ago

“Prompt Dispatch and delivery. However this product doesn't seem to be the same as the one I purchased from John Lewis last year. It pilled into grainy bit and burnt/stung my skin even without a moisturiser or other products. This made it it unuseable and a huge waste at £24.79. Expensive for sunscreen but since I have sensitive skin - I have to fork out the extra money - otherwise I can become a red sore mess with the wrong products. I strongly recommend discontuing this product. It does not help sensitive/fair people out one bit. Sunscreen is supposed to help prevent extra sensitivity in sensitive skin- but this horrid thing aggrevates it. Did they change the formula from last year? I don't know but I won't be purchasing Ultrasun again.”

Helpful Report

Posted 7 months ago

Hi Kristina, Thank you for taking the time to share your experience. We’re truly sorry to hear that the product did not meet your expectations and caused discomfort. Your feedback is invaluable. If you have any further issues or would like assistance, please don’t hesitate to reach out to our customer service team. We want to ensure you find a product that works well for you. Kind regards, Face the Future

Posted 7 months ago

“Delivery was dreadfully slow, I won’t order again unfortunately”

Helpful Report

Posted 7 months ago

Hi Ann, Thank you for your review. We’re genuinely sorry to hear that your delivery experience didn’t meet your expectations. We strive to provide prompt service, and it's disappointing to know we fell short this time. We appreciate your feedback and will work to improve our delivery times in the future. If there's anything else we can assist you with, please let us know. Best regards, Face The Future

Posted 7 months ago

“Great Gatineau products and very good service. Thank you”

Helpful Report

Posted 7 months ago

Hi Sally, Thank you for your fantastic review! We're so glad to hear that you love our Gatineau products and that you're pleased with our service. Your support means a lot to us! Best wishes, Face The Future

Posted 7 months ago

“Great selection of products. Good offers! And you get lots goodies to try out! Very happy! Definitely order again.”

Helpful Report

Posted 7 months ago

Hi Irvana, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our selection of products and the goodies we provide. It's fantastic to know that you're happy with your experience. Best wishes, Face The Future

Posted 7 months ago

“My favourite skincare by far, I can always find I'm looking for, I get ideas, news and freebies to try and discover.”

Helpful Report

Posted 7 months ago

Hi Paula, Thank you so much for your fantastic review! We're thrilled to hear that Face The Future is your favorite skincare destination. It’s great to know that you enjoy discovering new ideas, news, and samples with us. Best wishes, Face The Future

Posted 7 months ago

“Love the cream so good and face feels so fresh and glowing .”

Helpful Report

Posted 7 months ago

Hi Kimberly, Thank you so much for your lovely review! We're delighted to hear that you love the cream and that it leaves your face feeling fresh and glowing. Best wishes, Face The Future

Posted 7 months ago

“I have Actinic keratosis on my head @ Face due to sunstroke . My consultant said don't go out in the sun with maximum protection from the sun . If you must you wear a hat . If not use a complete sunscreen. My daughter is a GP AND FOUND Eucerin which is 100• SPV .. So I am delighted to use this and any other products you provide that helps.. Thanks HS”

Helpful Report

Posted 7 months ago

Hi Hugh, Thank you for your amazing review! We're so pleased to hear that you've found Eucerin and that it works well for you. Protecting your skin is so important, and we're glad to be a part of your skincare journey. If you have any questions or need assistance with other products, feel free to reach out! Best wishes, Face The Future

Posted 7 months ago

“Very happy with customer service. I really appreciated the samples that I received with my order and the mini magazine.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your wonderful review! We're so happy to hear that you appreciated our customer service as well as the samples and mini magazine. It's always a pleasure to enhance your experience! Best wishes, Face The Future

Posted 7 months ago

“Great brand, fast delivery and got lots of samples.”

Helpful Report

Posted 8 months ago

Hi Tolulope, Thank you for your wonderful review! We're so glad to hear that you love our brand and that the fast delivery and samples made your experience even better. We appreciate your support! Best wishes, Face The Future

Posted 7 months ago

“I've used this company many times. Prices are sharp, they stock excellent brands and delivery is quick. I have I've moved away from a couple of other suppliers because I think this one is better. The samples are a nice little bonus!”

Helpful Report

Posted 8 months ago

Hi Jenny, Thank you for your amazing review! We're so pleased to hear that you've enjoyed shopping with us. It’s great to know that you find value in the samples we provide too. Your loyalty means a lot to us! Best wishes, Face The Future

Posted 7 months ago

“Item was nicely packed and delivery as anticipated. I shall be placing another order soon.”

Helpful Report

Posted 8 months ago

Hi Ann, Thank you for your fantastic review! We're so glad to hear that your item was nicely packed and that the delivery met your expectations. We can’t wait to serve you again on your next order! Best wishes, Face The Future

Posted 7 months ago

“Really fast delivery and appreciated the free samples, had a great experience overall :)”

Helpful Report

Posted 8 months ago

Hi Talin, Thank you for your amazing review! We're so glad to hear that you had a great experience with our fast delivery and enjoyed the free samples. Best wishes, Face The Future

Posted 7 months ago

“Good quality products. Fast delivery.”

Helpful Report

Posted 8 months ago

Hi there, Thank you for your fantastic review! We're thrilled to hear that you found our products to be of good quality and appreciated the fast delivery. Your satisfaction means a lot to us! Best wishes, Face The Future

Posted 7 months ago

“Excellent product!”

Helpful Report

Posted 8 months ago

Hi Josh, Thank you for your excellent review! We're so glad to hear that you love our product. Your satisfaction means the world to us! Best wishes, Face The Future

Posted 7 months ago

Face The Future is rated 4.8 based on 22,371 reviews