Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 22,352 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,352 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great source of skincare and make up and there are often good deals to be had. Customer service and shipping all good.”

Helpful Report

Posted 2 weeks ago

Hi Nicole, Thank you for your review. We’re glad you enjoy our skincare and makeup, and that you find good deals, with positive customer service and shipping. Kind regards, Team Face The Future

Posted 2 weeks ago

“great service and great products”

Helpful Report

Posted 3 weeks ago

Hi Carol, Thank you for your review. We’re glad to hear you’re enjoying great service and great products. Kind regards, Team Face The Future

Posted 2 weeks ago

“Fast delivery, gorgeous product. Great service, thank you”

Helpful Report

Posted 3 weeks ago

Hi, Thank you for your review. We're glad you enjoyed fast delivery, a gorgeous product, and great service. Kind regards, Team Face The Future

Posted 2 weeks ago

“Brilliant gel amazing size”

Helpful Report

Posted 3 weeks ago

Hi Dawn, Thank you for your review. We're glad you think the gel is brilliant and the size is amazing. Kind regards, Team Face The Future

Posted 2 weeks ago

“Product is perfect, soothing to an itchy menopausal scalp - at last a product that works! Delivery/ packaging/ service all spot on”

Helpful Report

Posted 3 weeks ago

Hi Linda, Thank you for your review. We’re delighted to hear the product is perfect and soothing. Kind regards, Team Face The Future

Posted 2 weeks ago

“Having bought 3 times and everything great. Wide range of brands and good offers. Quick delivery and well packaged. The use by date of the products is 2027 Great customer service and communication. In the last order I had an issue (not fault of the company) and customer service (Jade) followed up with me by phone and email and resolved very quickly. I'll continue to use it for purchases in future.”

Helpful Report

Posted 3 weeks ago

Hi Mercedes, Thank you for your review. We’re thrilled to hear you’ve had great experiences across multiple orders, with quick delivery and good packaging, and that customer service resolved your issue promptly. Kind regards, Team Face The Future

Posted 2 weeks ago

“Fabulous quick delivery product as described thank you”

Helpful Report

Posted 3 weeks ago

Hi Rachael, Thank you for your review. We're glad to hear the delivery was quick and the product arrived as described. Kind regards, Team Face The Future

Posted 2 weeks ago

“Very good cream”

Helpful Report

Posted 3 weeks ago

Hi Manjit, Thank you for your review. Kind regards, Team Face The Future

Posted 2 weeks ago

“These are my favourite facial creams.”

Helpful Report

Posted 3 weeks ago

Hi Michaela, Thank you for your review. We’re glad to hear these are your favourites. Kind regards, Team Face The Future

Posted 2 weeks ago

“First time using Face the Future. Very impressed with ease of fulfilment and efficiency of delivery, plus extra freebies in my parcel to try out”

Helpful Report

Posted 3 weeks ago

Hi Sue, Thank you for your review. We’re thrilled you found the fulfilment easy, delivery efficient, and that you enjoyed the freebies in your parcel. Kind regards, Team Face The Future

Posted 2 weeks ago

“Fast delivery, nice app”

Helpful Report

Posted 3 weeks ago

Hi Svitlana, Thank you for your review. We're glad to hear you had fast delivery and liked the app. Kind regards, Team Face The Future

Posted 2 weeks ago

“Fake product I received it made my skin burn and I contacted them but no one come back to me”

Helpful Report

Posted 3 weeks ago

Hi Rajni, We have looked into this and can see you reported this to us in June, our customer service team assisted in June and provided a full response from the brand. You then never contacted us again so the case was closed. Due to the amount of time that has passed, we are unable to help further with this. Kind regards, Face the Future

Posted 2 weeks ago

“I am disappointed with the Mystery Edit. I do not think it is good value, and will not buy that again.”

Helpful Report

Posted 3 weeks ago

Hi, Thank you for your review, we are sorry to hear you are disappointed. The edit was on sale for £29.99, with products in there worth over £150. It does state on the description that these are put together at random and do not cater for any certain skin or hair concern. Kind regards, Face the Future

Posted 2 weeks ago

“I will and have always shopped from this company. I have never had any issues with my purchases. Always get good value for money and my products arrive on time”

Helpful Report

Posted 3 weeks ago

Hi Sarraiya, Thank you for your review. We’re delighted to hear you’ve consistently had a positive experience with us, great value for money, and on-time deliveries. Kind regards, Team Face The Future

Posted 2 weeks ago

“Great service”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your review. We’re glad to hear you experienced great service. Kind regards, Team Face The Future

Posted 2 weeks ago

“Fabulous- prices, presentation, extra samples and great delivery!!”

Helpful Report

Posted 3 weeks ago

Hi Shirley, Thank you for your review. We’re glad you’re happy with the prices, presentation, extra samples, and delivery. Kind regards, Team Face The Future

Posted 2 weeks ago

“Avoid the mystery bundles”

Helpful Report

Posted 3 weeks ago

Posted 2 weeks ago

“Fabulous and such quick delivery. Amazing price too!!”

Helpful Report

Posted 3 weeks ago

Hi Joey, Thank you for your review. We're glad to hear you loved the fast delivery and the great price. Kind regards, Team Face The Future

Posted 2 weeks ago

“It was the first time when I ordered from Face The Future. I done something wrong with my orders. I didn't know that at first of course. They called me back, sent an email make sure what exactly do I want as soon as they could. Everyone whom I was talking to were very helpful and supportive. I'll be they costumer in a future. Fast delivery as well.”

Helpful Report

Posted 3 weeks ago

Hi Rita, Thank you for your review. We’re glad to hear you had a positive first experience and that our team could quickly help you. Kind regards, Team Face The Future

Posted 2 weeks ago

“Everything perfect from ordering to delivery and good price for product !”

Helpful Report

Posted 3 weeks ago

Hi Margaret, Thank you for your review. We’re glad to hear everything was perfect from ordering to delivery and that you felt the price was good for the product. Kind regards, Team Face The Future

Posted 2 weeks ago

Face The Future is rated 4.8 based on 22,352 reviews