Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,621 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,621 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 31st January 2026

Louise Q

Face The Future 5 star review on 30th January 2026

Anonymous

Face The Future 5 star review on 18th January 2026

Anonymous

Face The Future 5 star review on 13th December 2025

Rachel N

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mix up with delivery address for a birthday present for wife. Best customer service I have ever received. Thankyou”

Helpful Report

Posted 1 month ago

Hi Keith, Thank you for your review. We're glad we could help with the delivery address and that you received the best customer service. Kind regards, Team Face The Future

Posted 1 month ago

“fast delivery would defo use again”

Helpful Report

Posted 1 month ago

Hi Samantha, Thank you for your review. We're glad the delivery was fast and that you'd use us again. Kind regards, Team Face The Future

Posted 1 month ago

“As a supplier they delivered quickly, everything was well packaged and in good order.”

Helpful Report

Posted 1 month ago

Hi Dee, Thank you for your review. We’re glad to hear the delivery was quick and everything arrived well packaged and in good order. Kind regards, Team Face The Future

Posted 1 month ago

“Perfect state of the product, fast delivery.”

Helpful Report

Posted 1 month ago

Hi Ivona, Thank you for your review. We’re glad you’re satisfied with the product and the fast delivery. Kind regards, Team Face The Future

Posted 1 month ago

“Always fast delivery and great service.”

Helpful Report

Posted 1 month ago

Hi Natalja, Thank you for your review. We’re glad you’re pleased with the fast delivery and great service. Kind regards, Team Face The Future

Posted 1 month ago

“This company is professional, the staff listen, help you as much as they can as to which products to choose, with enthusiasm and are cordial in doing this. Also when ordering something, they give the attention needed to bring this to fruition. Thank you.”

Helpful Report

Posted 1 month ago

Hi Sonia, Thank you for your kind words. We’re glad our team could assist with choosing products and give you the attention you needed throughout your order. Kind regards, Team Face The Future

Posted 1 month ago

“Delivered very quickly at a good price very satisfied”

Helpful Report

Posted 1 month ago

Hi Linda, Thank you for your review. We’re glad you’re very satisfied with the fast delivery and good price. Kind regards, Team Face The Future

Posted 1 month ago

“Great prices, products and speedy delivery 😁”

Helpful Report

Posted 1 month ago

Hi Brogan, Thank you for your review. We’re glad you’re happy with the prices, products and speedy delivery. Kind regards, Team Face The Future

Posted 1 month ago

“Only just received it. Too early to tell”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your review. We’re glad you’ve received it and hope it meets your expectations as you use it more. Kind regards, Team Face The Future

Posted 1 month ago

“I didn't realise I had ordered the night reset bundle as it was alongside my basket, when I pressed add to basket thinking I was ordering my moisturizer I accidentally bought the mystery product I didn't want. I advise people to be really cautious when ordering.”

Helpful Report

Posted 1 month ago

Hi Rachel, Thank you for your review. Your basket is available to view before you pay for your order so you can see what is in there at the time of purchase. If you have any issues in the future, please reach out to us so we can help. Kind regards, Face the Future

Posted 1 month ago

“Easy to order, very quick email confirmation, super quick delivery. I will order from you again. Thank you.”

Helpful Report

Posted 1 month ago

Hi Tracey, Thank you for your review. We’re glad you found ordering easy, the confirmation quick, and delivery speedy. Kind regards, Team Face The Future

Posted 1 month ago

“Love this lip balm so moisturising I’d highly recommend.”

Helpful Report

Posted 1 month ago

“Excellent.”

Helpful Report

Posted 1 month ago

“Very good. Reliable and fast email confirmations etc. Royal Mail email delivery information reliable. Items competitively priced and with excellent use by date. Items carefully packed and protected in sturdy box etc. My first order with FF. I hope to find more to order. Thank you”

Helpful Report

Posted 1 month ago

“Really hydrating.”

Helpful Report

Posted 1 month ago

“Great products that work so well for me & my skin. It’s been the clearest ever in my life. Thank you so much”

Helpful Report

Posted 1 month ago

“This is a beautiful tubing mascara. The brush is a great shape, the formula is not wet and the results are well separated, wispy, good length lashes. One star deducted for very slight flaking but overall a very good product.”

Helpful Report

Posted 1 month ago

“Very happy”

Helpful Report

Posted 1 month ago

“Excellent I ordered from another company it turned out to be a fake one even though it looked exactly the same so will order from yourselves from now on. Thank you. 👍”

Helpful Report

Posted 1 month ago

“Completely the wrong cream with the same name - but had to open it to see that - resurface obviously do many types! Annyoing as had to open this so. ould not return it and now have placed an order for the right one.”

Helpful Report

Posted 1 month ago

Face The Future is rated 4.8 based on 22,621 reviews