Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 22,352 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,352 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a consultation with Suzanne, who was very knowledgeable and professional. She helped me get back on track with my skin care products. I've used Environ for over 15 years it's a wonderful product but Suzanne helped me to understand that I needed a little boost. No hard sell, gave me a few options. Placed my order and it arrived within 48 hours. Thanks Face the Future, you've never let me down, I would recomend you with no hesitation.”

Helpful Report

Posted 3 weeks ago

Hi Kim, Thank you for your review. We’re delighted to hear Suzanne was knowledgeable and professional, and that you found value in the options without a hard sell. Great to know your order arrived within 48 hours. Kind regards, Team Face The Future

Posted 2 weeks ago

“Unfortunately I would like to review my purchases but I have not received them despite an email from Royal Mail advising they would be delivered yesterday, Monday 1st December. On the tracking it says the parcel is still at a sorting office in England”

Helpful Report

Posted 3 weeks ago

Hi Janet, Thank you for your review. We are sorry to hear this. The delay is with Royal Mail; they are extremely busy at this time of year and are working hard to deliver parcels. Please allow extra time for your parcel to reach you. Kind regards, Face the Future

Posted 2 weeks ago

“Great products .Have used it for years. Have tried many thickners but this is the best.”

Helpful Report

Posted 3 weeks ago

Hi Eileen, Thank you for your review. We’re glad to hear you’ve used our products for years and that you find it the best. Kind regards, Team Face The Future

Posted 2 weeks ago

“Great deo so far. It has a subtle fresh smell to it.”

Helpful Report

Posted 3 weeks ago

Hi Didem, Thank you for your review. We're glad to hear it has a subtle fresh smell. Kind regards, Team Face The Future

Posted 2 weeks ago

“Great company.”

Helpful Report

Posted 3 weeks ago

Hi Louis, Thank you for your review. Kind regards, Team Face The Future

Posted 2 weeks ago

“Really good offers on products and good rewards scheme. I just wish you could spend less for free delivery or there were more delivery options available.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your review. We’re glad you’re enjoying the offers and rewards. We’ve noted your thoughts on delivery thresholds/options and will pass them on to our team. Kind regards, Team Face The Future

Posted 2 weeks ago

“It's a secret Santa present for Christmas therefore not opened- hopefully it lives up to its expectations”

Helpful Report

Posted 3 weeks ago

Hi Elizabeth, Thank you for your review. We hope the gift lives up to expectations and brings some festive joy when it’s opened. Kind regards, Team Face The Future

Posted 2 weeks ago

“Efficient service.”

Helpful Report

Posted 3 weeks ago

Hi Julie, Thank you for your review. Kind regards, Team Face The Future

Posted 2 weeks ago

“The products I purchase are for my wife so we can personally comment on what they are like but she really likes them…hence why I buy them. Website is easy to navigate and the products are competitively priced and often cheaper than elsewhere. Never had any issues from order to delivery. Happily use again.”

Helpful Report

Posted 3 weeks ago

Hi Liam, Thank you for your review. We’re glad to hear the website is easy to navigate, pricing is competitive, and that you’ve had smooth order-to-delivery experiences. Kind regards, Team Face The Future

Posted 2 weeks ago

“Good fast service and good prices”

Helpful Report

Posted 3 weeks ago

Hi Sam, Thank you for your review. We're glad to hear you experienced fast service and good prices. Kind regards, Team Face The Future

Posted 2 weeks ago

“Like my purchase lovelybit disappointed no free samples”

Helpful Report

Posted 3 weeks ago

Hi Yvonne, Thank you for your review. We're glad you like your purchase. Kind regards, Team Face The Future

Posted 2 weeks ago

“Very pleased with my order of La Roche Ppsay Deodorant. Delivery was very quick, Thank You!!! Will definitely use again for future orders.”

Helpful Report

Posted 3 weeks ago

Hi Marilyn, Thank you for your review. We’re glad to hear you’re pleased with the La Roche-Posay Deodorant and that delivery was quick. Kind regards, Team Face The Future

Posted 2 weeks ago

“Not too happy with AR emulsion ,it leaves a white film that is difficult to remove.....I have not used it before . Don't think will really use it ...”

Helpful Report

Posted 3 weeks ago

Hi Judith, Thank you for your review. We’re sorry to hear the AR emulsion leaves a white film. If you’re new to the product, it can help to shake well before use and apply a thin layer, blending gently into the skin. Kind regards, Team Face The Future

Posted 2 weeks ago

“Easy to order and delivered on time - great service”

Helpful Report

Posted 3 weeks ago

Hi Hannah, Thank you for your review. We’re glad to hear the service was easy to order and delivered on time. Kind regards, Team Face The Future

Posted 2 weeks ago

“Received item today. Can't review yet”

Helpful Report

Posted 3 weeks ago

Hi, We will look forward to receiving your review when you have had a chance to use the product. Kind regards, Face the Future

Posted 2 weeks ago

“Great service and price, quick delivery.”

Helpful Report

Posted 3 weeks ago

Hi Alison, Thank you for your review. We’re glad to hear you had great service and quick delivery. Kind regards, Team Face The Future

Posted 2 weeks ago

“Great Service and fast delivery. The online consult service is really helpful.”

Helpful Report

Posted 3 weeks ago

Hi Bruce, Thank you for your review. We’re glad to hear you had great service, fast delivery, and that the online consult service was helpful. Kind regards, Team Face The Future

Posted 2 weeks ago

“Fast delivery. Never regretted buying from face the future”

Helpful Report

Posted 3 weeks ago

Hi Funmi, Thank you for your review. We’re glad to hear you’re happy with the fast delivery. Kind regards, Team Face The Future

Posted 2 weeks ago

“Just love isl products . Leaves my skin glowing and smooth”

Helpful Report

Posted 3 weeks ago

Hi Linda, Thank you for your review. Kind regards, Team Face The Future

Posted 2 weeks ago

“I ordered this product on behalf of my daughter-in-law, was really impressed with the quick delivery and the packaging . I can't comment on the product itself!”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your review. We’re glad to hear you were impressed with the quick delivery and packaging. Kind regards, Team Face The Future

Posted 2 weeks ago

Face The Future is rated 4.8 based on 22,352 reviews