Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,452 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,452 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range of products, ordering is very easy and delivery speedy. I have products on subscription and as well, amending the delivery dates is easy and the communication is excellent to remind me my order is coming up.”

Helpful Report

Posted 1 year ago

Hi Livia Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Usually order online which is generally quick and easy to do. Had a problem with the site not accepting discount code and had to call to complete the order. Staff were friendly and helpful.”

Helpful Report

Posted 1 year ago

Hi Susan, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Yet again I found Face the Future to have the best prices and free super fast delivery.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Great Box with many quality products. I‘d like to order another one as a present, but unfortunately they seem to be sold out?”

Helpful Report

Posted 1 year ago

Hi Petra, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Very good prices, couldn’t find any cheaper on the web and when you buy expensive products regularly the little discounts all add up!”

Helpful Report

Posted 1 year ago

Hi Ella, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Great product selection at the best prices. Always prompt delivery.”

Helpful Report

Posted 1 year ago

Hi Lin, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Quick response to order. Exactly what I needed.”

Helpful Report

Posted 1 year ago

Hi Janette, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Always good and fast service!!”

Helpful Report

Posted 1 year ago

Hi Viktorija, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Always great, prompt service!”

Helpful Report

Posted 1 year ago

Hi Marsha, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Incredibly quick delivery. Would definitely recommend and will use again. 5⭐️”

Helpful Report

Posted 1 year ago

Hi Jayne, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“The product was OK (Olaplex hair products) but it took several days to get to me.”

Helpful Report

Posted 1 year ago

Hi, We can see you placed your order on the 2-5 working day delivery service. The order was placed on a Friday and was delivered on the following Wednesday. This doesn't include weekends as we are not open so the order was received in 3 working days. We do have faster delivery options available if an order is needed faster. Kind regards, Face the Future

Posted 1 year ago

“Orders always sent out quickly and love the little sample included every time”

Helpful Report

Posted 1 year ago

Hi Katie, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Products arrived in time -awesome to get bluelight card discount (go NHS!) and awesome surprise of free samples! Sweet!”

Helpful Report

Posted 1 year ago

Hi Nicole, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Very quick delivery. Well packages”

Helpful Report

Posted 1 year ago

Hi Teresa, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Fantanstic service, always personnel and very touched by the sample too! Thank you!”

Helpful Report

Posted 1 year ago

Hi Sonia, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Good light cream. Not heavy on the face.”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Good prices on branded products always fast delivery”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Super impressed with the service my item was sent super fast and prices are very competitive. I would 100% recommend using Thanks for a very pleasurable shopping experience”

Helpful Report

Posted 1 year ago

Hi Tracey, Thank you for taking the time to leave such a lovely review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Cheaper than anywhere else for the products I use, but even their prices have crept up alot and they send discount codes that don't work as the product I was buying was already discounted! (as are most of the products on their website!) But quick delivery”

Helpful Report

Posted 1 year ago

Hi Jan, Please accept our apologies that you couldn't use your discount code. As you mentioned, discount codes cannot be used on products that are already on offer. We do try to have as many offers as possible to give the best price we can. Some products can also be put onto a subscription, which would be slightly cheaper and would guarantee the lowest price. Kind regards, Face the Future

Posted 1 year ago

“Great service , site easy to navigate and goods dispatched quickly”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

Face The Future is rated 4.8 based on 22,452 reviews