Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,452 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,452 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

Write Your review

Tell us how Face The Future made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company Iv used them for years”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Great service and I receive the products within two days and I always get a discount.Very happy with everything”

Helpful Report

Posted 1 year ago

Hi Steve, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Fast delivery, great discount and items.”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Ample choice, easy ordering service and super fast delivery.”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Prompt delivery and packaged very well!”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Very disappointed with the ordering system, ordered Zoe Medical hydrating cleanser and received gentle cleanser! The call handler ordered the wrong product. Not happy with the standard of service and the gentle cleanser, the product is like watery jelly, which doesn’t cleanse skin thoroughly!”

Helpful Report

Posted 1 year ago

Hi Martina We’re so sorry to hear that you are disappointed with the experience you have had with ourselves at Face the Future. We did apologise for the error and customer service issued you with the return information, to send back free of charge but we didn't receive a response. Kind Regards Face the Future

Posted 1 year ago

“I am very pleased with my recent products that I purchased. I was so glad to find a Company that produced Environ, which I have been using for a long time. I will continue with Face the Future.”

Helpful Report

Posted 1 year ago

Hi Patricia, Thank you for taking the time to leave such a lovely review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Every detailed wallpaper”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Great price, service and quick delivery”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Always get my skin care from here, very good customer service and never had any issues with my orders.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Great selection of products and some great offers. My parcel is always delivered very quickly and I feel it is a very professional well run set up. I like the detailing of the products too.”

Helpful Report

Posted 1 year ago

Hi Elizabeth, Thank you for taking the time to leave such a lovely review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Excellent communication & fast delivery. Thank you !”

Helpful Report

Posted 1 year ago

Hi Sarah, Thank you for taking the time to leave such a lovely review! 💜 Kind regards, Face the Future

Posted 1 year ago

“I regularly receive money off discount codes on my favorite brands which make them the cheaper than anywhere else. Delivery is always quick and the complementary free samples are much appreciated. 😊”

Helpful Report

Posted 1 year ago

Hi Debbie, Thank you for taking the time to leave such a lovely review! 💜 Kind regards, Face the Future

Posted 1 year ago

“I haven’t actually used the product yet , so I can’t comment on it.”

Helpful Report

Posted 1 year ago

Hi Elizabeth, Thank you for your review. Kind regards, Face the Future

Posted 1 year ago

“First of all, this is my first time using this cream. After I try it, I will give you my feedback.”

Helpful Report

Posted 1 year ago

Hi Dhan Hopefully you will love the product 😊 Kind regards, Face the Future

Posted 1 year ago

“Wrong product sent , I asked for DAILY volumne shampoo but was sent volumne shampoo . Already sent an email regarding this but have not yet received a reply .”

Helpful Report

Posted 1 year ago

Hi Lorraine Sorry to hear the wrong item was sent to you. Customer service have replied to your email the following day. If you are having trouble locating this please contact 0113 2827744 so the customer service team can assist you further. Kind Regards Face the Future

Posted 1 year ago

“Very good”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“I'm very satisfied with the service and the quality of products”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Excellent product has really helped my face”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Easy to order. Delivered quickly.”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

Face The Future is rated 4.8 based on 22,452 reviews