Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,451 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,451 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

Write Your review

Tell us how Face The Future made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Company. Great range of products to try. Fast Delivery. Highly recommended”

Helpful Report

Posted 1 year ago

Hi Suzi, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Great service. Very impressed!”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Great price, a very speedy delivery, with up-dates, made the purchasing very easygoing.”

Helpful Report

Posted 1 year ago

Hi Phillip, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Slightly odd. I ordered Vitc10 and Vit12 arrived! Thought I would try it - not nearly as good! Waiting for your email about it being in stock again. I think you should send it to me free of charge as was very cheeky of you!!”

Helpful Report

Posted 1 year ago

Hi Fiona, We cannot see any correspondence with you based on your review details, so please do contact us on shop@facethefuture.co.uk so we can assist you further. Kind regards, Face the Future

Posted 1 year ago

“I love skin critical products and Face the Future offer an efficient service and welcome discounts Thank you”

Helpful Report

Posted 1 year ago

Hi Claire, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Great service. Website easy to navigate, and items arrived quickly and in perfect condition.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Swift and efficient service”

Helpful Report

Posted 1 year ago

Hi Maura, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Excellent customer services. Goods delivered within 4 days.”

Helpful Report

Posted 1 year ago

Hi Louisa, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Quick, efficient and great value for money. I will look forward to using your website again.”

Helpful Report

Posted 1 year ago

Hi Lucie, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“I had a good buying experience from FTF. My product was competitively priced which made it more affordable, it arrive very quickly in the post and was packaged really well. I will definitely be using them again in the future.”

Helpful Report

Posted 1 year ago

Hi Michelle, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Excellent hair product very speedy delivery”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Sent the wrong item. I’ve sent a request via the website asking for help but not yet got a reply. Got this request to review before any communication.”

Helpful Report

Posted 1 year ago

Hi, We cannot see any correspondence with you based on your review details, so please do contact us on shop@facethefuture.co.uk so we can assist you further. Kind regards, Face the Future

Posted 1 year ago

“I still have not received my order. It’s been 6 days”

Helpful Report

Posted 1 year ago

Hi Carol, We cannot see any correspondence with you based on your review details, so please do contact us on shop@facethefuture.co.uk so we can assist you further. Kind regards, Face the Future

Posted 1 year ago

“item received well packaged and on time', would buy again from this company”

Helpful Report

Posted 1 year ago

Hi Audrey, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“My wife uses this product and is very happy with it. Good price, good quality product, quick shipping.”

Helpful Report

Posted 1 year ago

Hi Tim, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Great service, super fast shipping. I'm happy with my purchase! :)”

Helpful Report

Posted 1 year ago

Hi Shelley, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Customer centric and generous with freebies.”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Their service is excellent.”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Competitive pricing on premium products. Unfortunately one of the bottles in my order had leaked during transit, after submitting photos and filling in a claim form, the customer service department rectified this swiftly and satisfactorily. A genuine, reputable company to deal with”

Helpful Report

Posted 1 year ago

Hi Maxine, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Great range of products, ordering is very easy and delivery speedy. I have products on subscription and as well, amending the delivery dates is easy and the communication is excellent to remind me my order is coming up.”

Helpful Report

Posted 1 year ago

Hi Livia Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

Face The Future is rated 4.8 based on 22,451 reviews