Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,679 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 22,679 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 7th March 2026

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My parcel dd not arrive and I am currently waiting for you to resolve the issue. So you can see why I'm not scoring you right now. And that maybe you should have checked your records before you asked me for feedback at this stage”

Helpful Report

Posted 9 months ago

Hi Elizabeth, We understand how frustrating a missing parcel can be and rest assured, we are doing everything we can to raise this as a claim with Royal Mail and will be in touch with you as soon as this is resolved. Kind regards, Face the Future

Posted 9 months ago

“Great service, and easy to order.”

Helpful Report

Posted 9 months ago

Hi Christopher, Thank you for your fantastic feedback! We’re thrilled to hear you had a great experience with our service and found ordering easy. Best wishes, Face The Future

Posted 9 months ago

“Have been using face the future for some time now, very happy with the range of products and the quickness of the delivery, also the different deals and point system as a member are great too 😊”

Helpful Report

Posted 9 months ago

Hi Suzanne, Thank you for your fantastic review! We're thrilled to hear that you’re enjoying our product range and swift delivery. It's great to know that our member deals and point system are adding value to your experience! Best wishes, Face The Future

Posted 9 months ago

“Fabulous selection of quality skincare at great prices! Great professional advice and really speedy delivery. Delighted with my order and the savings, will use again. Thanks!”

Helpful Report

Posted 9 months ago

Hi Malgorzata, Thank you for your fabulous feedback! We're thrilled that you love our selection and found our advice helpful. It’s great to hear you were delighted with the savings too! Best wishes, Face The Future

Posted 9 months ago

“Great deals and quick postage”

Helpful Report

Posted 9 months ago

Hi there, Thank you for your fantastic review! We're thrilled to hear you found great deals and appreciated our speedy postage. Your support means a lot to us! Best wishes, Face The Future

Posted 9 months ago

“I’ve been buying my skincare from Face the Future for years…the pricing is competitive and the service is great.”

Helpful Report

Posted 9 months ago

Hi, Thank you for being a loyal customer and for your fantastic review! We're thrilled to hear that you find our prices competitive and our service top-notch. Your support means the world to us! Best wishes, Face The Future

Posted 9 months ago

“Great product! Amazing price! If I could get the same deal again I definitely would! Very pleased!”

Helpful Report

Posted 9 months ago

Hi Lorraine, Thank you for your fantastic feedback! We're thrilled to hear you're pleased with the product and price. We always aim to provide great value, and it's wonderful to know you had a positive experience! Best wishes, Face The Future

Posted 9 months ago

“Very pleased, items arrived promptly and well packaged, will definitely use Face the Future again.”

Helpful Report

Posted 9 months ago

Hi Teresa, Thank you for your fantastic review! We're thrilled to hear that your items arrived promptly and were well packaged. We can't wait to welcome you back to Face the Future soon! Best wishes, Face The Future

Posted 9 months ago

“I ordered the dry skin cream, but come wrong order,was for very dry skin ,I try you service first time and will be last time ,sorry very disappointing”

Helpful Report

Posted 9 months ago

Hi, Thank you for your feedback. Please accept our apologies, it looks like the confusion has come from Eucerin changing its packaging. If you need to contact us about this, please do as we can't see any correspondence about this. Kind regards, Face the Future

Posted 9 months ago

“Very quick delivery. Reasonable priced too”

Helpful Report

Posted 9 months ago

Hi, Thank you for your fantastic review! We're thrilled to hear you were pleased with our quick delivery and reasonable prices. We appreciate your support! Best wishes, Face The Future

Posted 9 months ago

“Great selection of amazing products and super fast delivey! Also appreciated the fact that they put a different product tester in the package as well!”

Helpful Report

Posted 9 months ago

Hi Chiara, Thank you for your fantastic review! We're thrilled to hear that you love our selection and enjoyed the speedy delivery. Best wishes, Face The Future

Posted 9 months ago

“Great website”

Helpful Report

Posted 9 months ago

Hi Hannah, Thank you for your lovely review! We're so glad you think our website is great. Best wishes, Face The Future

Posted 9 months ago

“Great company. I would recommend it. Accidentally, I put the wrong delivery address and wrote to the company. The response was quick and everything was sorted. My item arrived on time and was nicely packed.”

Helpful Report

Posted 9 months ago

Hi Aleksandra, Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our customer service and that your item arrived on time. Your recommendation means a lot to us! Best wishes, Face The Future

Posted 9 months ago

“I have ordered products from face the future for a while now. Excellent service with prompt delivery. Would definitely recommend.”

Helpful Report

Posted 9 months ago

Hi Ann, Thank you so much for your kind words! We're delighted to hear that you've had a great experience with our service and prompt delivery. Best wishes, Face The Future

Posted 9 months ago

“Wonderful website and products”

Helpful Report

Posted 9 months ago

Hi Michelle, Thank you for your amazing review! We're so pleased to hear that you're enjoying our website and products. Best wishes, Face The Future

Posted 9 months ago

“Great prices and very helpful customer support”

Helpful Report

Posted 10 months ago

Hi Denise, Thank you for your fantastic review! We're delighted to hear that you find our prices great and our customer support helpful. Best wishes, Face The Future

Posted 9 months ago

“Very relatable and up today’s products,”

Helpful Report

Posted 10 months ago

Hi Monika, Thank you for your wonderful review! We're so glad to hear you find our products relatable and up to date. Best wishes, Face The Future

Posted 9 months ago

“Product is excellent but the size is too small This was not stated when I purchased Product”

Helpful Report

Posted 10 months ago

Hi Myrna, Thank you for your feedback! We’re glad to hear you find the product excellent. We understand sizing can be tricky, we do put the size of all products in the description. If you have any questions or need assistance, please feel free to reach out! Best wishes, Face The Future

Posted 9 months ago

“They always have my products in stock, which always come packaged well. I do enjoy using discount codes, which they could do more off :)”

Helpful Report

Posted 10 months ago

Hi there, Thank you for your fantastic review! We're thrilled to hear that you consistently find your products in stock and appreciate the careful packaging. Best wishes, Face The Future

Posted 10 months ago

“I just started using it ,still waiting to see results”

Helpful Report

Posted 10 months ago

Hi Ifunanya, Thank you for taking the time to share your thoughts! We appreciate your patience as you start using the product. Results can take a little time, and we’re excited for you to discover the benefits. If you have any questions or need tips along the way, don’t hesitate to reach out! Best wishes, Face The Future

Posted 10 months ago

Face The Future is rated 4.8 based on 22,679 reviews