Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,375 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,375 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love love love the product! Caught them at the right price. Packaging was good, protecting the products.”

Helpful Report

Posted 9 months ago

Hi Claudia, Thank you for your wonderful review! We're thrilled to hear that you love the product and that you found it at a great price. We're also glad the packaging met your expectations! Best wishes, Face The Future

Posted 9 months ago

“Always great products to choose from & easy to ready ingrediants & how to use.”

Helpful Report

Posted 9 months ago

Hi Samantha, Thank you for your lovely review! We're so glad to hear that you appreciate our wide range of products and the clarity of our ingredients and usage instructions. Best wishes, Face The Future

Posted 9 months ago

“Face The Future is excellent. Professional, quality company. Nice staff, great customer service. It's one of the best online retailers of skincare products. Wide range of genuine products, official stockist of PCA Skin.”

Helpful Report

Posted 9 months ago

Hi there, Thank you for your excellent review! We're so pleased to know that you find our team professional and our customer service top-notch. It's fantastic to hear you appreciate our wide range of genuine skincare products! Best wishes, Face The Future

Posted 9 months ago

“Very knowledgeable with a brilliant selection of brands”

Helpful Report

Posted 9 months ago

Hi Caroline, Thank you for your wonderful review! We're thrilled to hear that you find our team knowledgeable and appreciate our selection of brands. Your support means a lot to us! Best wishes, Face The Future

Posted 9 months ago

“I’ve been using Face the Future for a long time now. Their prices are very competitive and they also do very good deals. I strongly recommend them”

Helpful Report

Posted 9 months ago

Hi Sharman, Thank you so much for your fantastic review! We're thrilled to hear that you've been enjoying our competitive prices and great deals for a long time. Your recommendation means a lot to us! Best wishes, Face The Future

Posted 9 months ago

“Excellent service and communication with plenty of product information”

Helpful Report

Posted 9 months ago

Hi Andrea, Thank you for your excellent review! We're so pleased to hear that you appreciated our service and communication, along with the product information we provide. Best wishes, Face The Future

Posted 9 months ago

“I love the products on face the future and the little mag you get full with insights and picks from the staff which are all very useful! My only niggle is that the reward points are full of caveats meaning you don’t always get to claim back the money if the products you have in your basket aren’t eligible. I haven’t been able to claim anything back for a while now.”

Helpful Report

Posted 9 months ago

Hi Rajbir, Thank you for your thoughtful review! We’re delighted that you love our products and find the insights from our magazine useful. We understand your concerns regarding the reward points, and we continuously strive to improve the experience for our customers. The points just cannot be used on anything on offer but they can be redeemed for free gifts. If you need any assistance please contact out customer service team on info@facethefuture.co.uk Best wishes, Face The Future

Posted 9 months ago

“The product amazing and delivery was very quick. Thank you Gonna buy again”

Helpful Report

Posted 9 months ago

Hi Jovita, Thank you for your lovely review! We're so pleased to hear that you found the product amazing and that the delivery was quick. Best wishes, Face The Future

Posted 9 months ago

“Hello Face The Future - I’d be grateful if you could answer my email please (x2) and happy then to provide a revised review. Many thanks.”

Helpful Report

Posted 9 months ago

Hi there, We have looked into this for you and can see that you have had a response to both emails saying that you are able to return the unused items. If you need further assistance please contact customer service on 0113 2827744. Kind Regards Face the Future

Posted 9 months ago

“Love face the future! Customer service is always fab.”

Helpful Report

Posted 9 months ago

Hi Abi, Thank you so much for your lovely review! We're thrilled to hear that you love Face The Future and that our customer service always impresses you. Your support means the world to us! Best wishes, Face The Future

Posted 9 months ago

“Order handled efficently, quickly and the goods were well packaged.”

Helpful Report

Posted 9 months ago

Hi Janette, Thank you for your fantastic review! We're so pleased to know that your order was handled efficiently and that everything arrived well packaged. Your satisfaction is our top priority! Best wishes, Face The Future

Posted 9 months ago

“A bit sticky and doesn’t work that well. Not over keen on the smell.”

Helpful Report

Posted 9 months ago

Hi Sandra, Thank you for your feedback! We appreciate your honesty regarding the product's texture and scent. Different scents and textures appeal to different people which is why we offer a wide selection. If you need any assistance in choosing the right product for you please don't hesitate to reach out to our customer service team on info@facethefuture.co.uk Best wishes, Face The Future

Posted 9 months ago

“Genuine products sold :)”

Helpful Report

Posted 9 months ago

Hi there, Thank you for your lovely review! Best wishes, Face The Future

Posted 9 months ago

“I have good experience using this website.”

Helpful Report

Posted 9 months ago

Hi there, Thank you for taking the time to share your positive experience! We're thrilled to hear that you had a good experience with us. Best wishes, Face The Future

Posted 9 months ago

“Very pleased.”

Helpful Report

Posted 9 months ago

Hi Esther, Thank you for your wonderful review! We're so glad to hear that you're very pleased. Best wishes, Face The Future

Posted 9 months ago

“Great company, always order from them. Lots of good discounts and promotions to choose from.”

Helpful Report

Posted 9 months ago

Hi Natasha, Thank you for your fantastic review! We're thrilled to know that you consistently choose us and enjoy our discounts and promotions. Best wishes, Face The Future

Posted 9 months ago

“Love this company fast service and very helpf”

Helpful Report

Posted 9 months ago

Hi Rachel, Thank you for your fantastic review! We're delighted to hear that you appreciated our fast service and helpfulness. Best wishes, Face The Future

Posted 9 months ago

“Great selection of skincare products under one roof. Arrived in great time will definitely order from you again thankyou”

Helpful Report

Posted 9 months ago

Hi Nadia, Thank you for your fantastic review! We're delighted that you found a great selection of skincare products and that your order arrived promptly. Best wishes, Face The Future

Posted 9 months ago

“Excellent Items.”

Helpful Report

Posted 9 months ago

Hi Elisavet, Thank you for your fantastic review! Best wishes, Face The Future

Posted 9 months ago

“Great product at a very reasonable price - well packaged and speedy delivery.”

Helpful Report

Posted 9 months ago

Hi Christopher, Thank you for your fantastic review! Best wishes, Face The Future

Posted 9 months ago

Face The Future is rated 4.8 based on 22,375 reviews