Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,680 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 22,680 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

Write Your review

Tell us how Face The Future made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Face The Future 5 star review on 7th March 2026

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company with fantastic rewards club”

Helpful Report

Posted 10 months ago

Hi Lucy, Thank you for your fantastic review! We're thrilled to hear that you love our rewards club. We always strive to provide great value, and your feedback truly makes our day! If you have any questions or need assistance, feel free to reach out. Best wishes, Face The Future

Posted 10 months ago

“Decent prices and quick delivery. Loved the free sample, but the product was out of stock so I couldn't order.”

Helpful Report

Posted 10 months ago

Hi Auriel, Thank you for your review and for highlighting our prices and quick delivery! We're thrilled you enjoyed the free sample. We apologise for the inconvenience of the product being out of stock. We’re working hard to restock our items and hope you’ll check back soon! If there’s anything else we can assist you with, just let us know. Best wishes, Face The Future

Posted 10 months ago

“Fast and efficient service. Great deal on the sunscreen. Will shop again.”

Helpful Report

Posted 10 months ago

Hi Pavandeep, Thank you for your fantastic review! We're thrilled to hear that you found our service fast and efficient, and that the deal on sunscreen caught your eye. We look forward to welcoming you back for your next purchase! Best wishes, Face The Future

Posted 10 months ago

“Very pleased with my delivery of Environ products which came with some surprise gifts. Thank you very much. 🙂”

Helpful Report

Posted 10 months ago

Hi Rachel, Thank you for your lovely review! We're thrilled to hear that you were pleased with your delivery and enjoyed the surprise gifts. Your happiness is our top priority! If there's anything more we can assist you with, just let us know. Best wishes, Face The Future

Posted 10 months ago

“I always enjoy receiving my boxes from Face the Future. I love the opportunity to try different brands.”

Helpful Report

Posted 10 months ago

Hi Etta, Thank you so much for your fantastic review! We're thrilled to hear that you enjoy receiving your boxes and love trying out different brands. It's always our goal to bring you a delightful experience! If there's anything else we can do for you, just let us know. Best wishes, Face The Future

Posted 10 months ago

“Always absolutely excellent. Love that you get a few free "freebies" to try. I hope this works out well, as I've actually purchased on the back of this. They have some excellent products. It can be very tempting to stick to your "tried and tested," but sample the samples, and your skin will love it. I'm 53 and still love trying new and upcoming products. Thank you FTF for allowing me to do this with my usual purchases.”

Helpful Report

Posted 10 months ago

Hi Carol, Thank you so much for your fantastic review! We're thrilled to hear that you’re enjoying our freebies and that they’ve inspired you to try new products. It’s wonderful to know that you embrace new experiences for your skin at 53! Your enthusiasm is truly appreciated, and we’re here to support your skincare journey. If you ever have any questions or need recommendations, we’re just a message away. Best wishes, Face The Future

Posted 10 months ago

“I have made a couple of purchases from Face The Future (Avene products) and have been pleased with the service which was speedy and also the competitive pricing. Thank you.”

Helpful Report

Posted 10 months ago

Hi Philippa, Thank you so much for your fantastic review! We’re thrilled to hear that you’ve been pleased with our speedy service and competitive pricing on Avene products. Your feedback truly means a lot to us! If you have any further questions or need assistance, feel free to get in touch. Best wishes, Face The Future

Posted 10 months ago

“Excellent online company and product's arive in the post within hours”

Helpful Report

Posted 10 months ago

Hi Derek, Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our company and that your products arrived so quickly. If you ever need anything else or have any questions, we're here to help! Best wishes, Face The Future

Posted 10 months ago

“I am very pleased with the service and the goods arrived on time safely.”

Helpful Report

Posted 10 months ago

Hi Harshi, Thank you for your fantastic review! We're thrilled to hear that you were pleased with our service and that your goods arrived safely and on time. If there's anything else we can assist you with, just let us know! Best wishes, Face The Future

Posted 10 months ago

“Always good service and Excellent products.”

Helpful Report

Posted 10 months ago

Hi Nicola, Thank you for the fantastic review! We're thrilled to hear that you consistently enjoy our service and products. Best wishes, Face The Future

Posted 10 months ago

“All good, great price and quick delivery”

Helpful Report

Posted 10 months ago

Hi there, Thank you for your fantastic review! We're thrilled to hear that you were happy with our pricing and the quick delivery. Your support means a lot to us! If you need anything else, don’t hesitate to get in touch. Best wishes, Face The Future

Posted 10 months ago

“Extremely fast and efficient service. Goods arrived before the due date. Excellent service from initial order. The website was easy to navigate. Loved the testers sent in the box.”

Helpful Report

Posted 10 months ago

Hi Lindsay, Thank you for your fantastic review! We’re thrilled to hear that you had such a positive experience with our fast and efficient service. It’s great to know that you found our website user-friendly and enjoyed the testers included in your order. Best wishes, Face The Future

Posted 10 months ago

“Hello , i’m always enjoying face for future online shopping .Team are professional and quick with my orders. 👌🏻Thank you!”

Helpful Report

Posted 10 months ago

Hi Olga, Thank you so much for your amazing review! We're thrilled to hear that you enjoy your online shopping experience with us and appreciate our team's professionalism and efficiency. Your satisfaction is our top priority! Best wishes, Face The Future

Posted 10 months ago

“Exceptional cosmetics and exceptional service”

Helpful Report

Posted 10 months ago

Hi Patricia, Thank you for your outstanding review! We're delighted to hear that you appreciate both our exceptional cosmetics and the service we strive to provide. Best wishes, Face The Future

Posted 10 months ago

“Great, amazing Thankyou”

Helpful Report

Posted 10 months ago

Hi Rebecca, Thank you for your wonderful review! We're so glad to hear you had a great experience with us. Best wishes, Face The Future

Posted 10 months ago

“I purchased 3 Augustine Bader face masks from you recently and used one this morning areand must say it was the worst mask I have ever used due to difficulty in applying it Ihis is certainly not for home use as it kept sliding off I’m so disappointed as I have used his products before but these are a complete waste of money. Sincerely Mrs John wainw”

Helpful Report

Posted 10 months ago

Hi Mrs. Wainw, Thank you for taking the time to share your feedback with us. We're sorry to hear that you had difficulty applying the Augustine Bader face mask and that it didn’t meet your expectations. Your experience is important to us, and we appreciate your input as we continue to improve our offerings. Best wishes, Face The Future

Posted 10 months ago

“I am very happy I can finally buy them from a trusted company in UK at a good price. I've been using this Avene product for years and I am very satisfied”

Helpful Report

Posted 10 months ago

Hi Laura, Thank you for your wonderful review! We're so glad to hear you’re happy to find your trusted Avene products at a good price from us. Best wishes, Face The Future

Posted 10 months ago

“Happy with my purchase - about £5 cheaper than anywhere else. Easy to use website, good shipping communication and product arrived in about 5 days. Would use again.”

Helpful Report

Posted 10 months ago

Hi Jacquie, Thank you for your wonderful review! We're so pleased to hear that you found our prices competitive and enjoyed the ease of our website. It's great to know our shipping communication kept you informed. Best wishes, Face The Future

Posted 10 months ago

“Face the Future has the products I like. They are always helpful and process and deliver orders quickly.”

Helpful Report

Posted 10 months ago

Hi Evelyn, Thank you for your fantastic review! We're delighted to hear that you love our products and appreciate our quick service. Your support means a lot to us! Best wishes, Face The Future

Posted 10 months ago

“Friendly helpful staff very fast delivery excellent customer service”

Helpful Report

Posted 10 months ago

Hi there, Thank you for your amazing review! We're so glad to hear that our friendly staff made a positive impression and that you experienced our fast delivery and excellent customer service. Your satisfaction is our top priority! Best wishes, Face The Future

Posted 10 months ago

Face The Future is rated 4.8 based on 22,680 reviews