Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,680 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 22,680 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 7th March 2026

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website and quick delivery. The only disappointment was that I did not receive free sample of Medik8 peptide serum that I have selected. I was very much looking forward to try it.”

Helpful Report

Posted 10 months ago

Hi Mira, Thank you for your review! We're thrilled to hear that you found our website easy to use and appreciated our quick delivery. We're sorry to learn that the Medik8 peptide serum sample didn't arrive with your order, we have checked, and this wasn't showing on your order confirmation. If you do add a gift to your order, please ensure it shows in your basket and on your order confirmation to ensure you receive it. Best wishes, Face The Future

Posted 10 months ago

“Easy to find what i wanted….great communication and delivery”

Helpful Report

Posted 10 months ago

Hi Alison, Thank you for your fantastic review! We're thrilled to hear that you found it easy to locate what you needed and appreciated our communication and delivery. Best wishes, Face The Future

Posted 10 months ago

“I have been using this site for a few years now and have never had any problems with any orders. The delivery is always very quick and you can be confident that the skincare products are the real deal and have good long expiry dates on them.”

Helpful Report

Posted 10 months ago

Hi Ciara, Thank you for your fantastic review! We're thrilled to hear that you've had a consistently positive experience with us over the years. It's great to know you appreciate our quick delivery and the quality of our skincare products. Best wishes, Face The Future

Posted 10 months ago

“Super fast process and delivery. Excellent product as always”

Helpful Report

Posted 10 months ago

Hi Amanda, Thank you for your excellent review! We're thrilled to hear that you experienced a super-fast process and delivery. It's wonderful to know you are satisfied with our products as well. We truly appreciate your support! Best wishes, Face The Future

Posted 10 months ago

“Great service, speedy and well packaged - very happy with purchase”

Helpful Report

Posted 10 months ago

Hi Valerie, Thank you for your awesome review! We're thrilled to hear that you were happy with our service and that your purchase arrived quickly and well packaged. Best wishes, Face The Future

Posted 10 months ago

“Face the Future is an excellent company with a wide variety of super beauty products. I have been shopping at Face the Future for over ten years. And the overall service is amazing. The staff are fantastic, knowledgeable and always helpful. They always listen and act on special requests. My products always arrive quickly which is great. I would highly recommend this company across the board.”

Helpful Report

Posted 10 months ago

Hi there, Thank you for your outstanding review! We're thrilled to hear about your long-time loyalty and that you find our variety of beauty products to your liking. It's wonderful to know our team has consistently provided you with fantastic service and that your orders arrive promptly. Your recommendation means the world to us! Best wishes, Face The Future

Posted 10 months ago

“Always use them. Good service.”

Helpful Report

Posted 10 months ago

Hi Carol, Thank you for your kind review! We're thrilled to hear that you consistently choose us for our good service. Your loyalty means the world to us! Best wishes, Face The Future

Posted 10 months ago

“Fantastic product and lovely small gifts. Strongly recommend this company.”

Helpful Report

Posted 10 months ago

Hi Shihui, Thank you for your fantastic review! We're thrilled to hear that you enjoyed our product and found our gifts lovely. Y Best wishes, Face The Future

Posted 10 months ago

“First time purchase from Face the Future and cannot fault quick and easy”

Helpful Report

Posted 10 months ago

Hi Amanda, Thank you for your fantastic review! We're thrilled to hear that your first purchase was quick and easy. Your positive experience means so much to us! Best wishes, Face The Future

Posted 10 months ago

“I'm very pleased with the service from Face The Future. Great range of products and professional service”

Helpful Report

Posted 10 months ago

Hi Tracy, Thank you for your fantastic review! We're thrilled to hear that you’re pleased with our service and enjoyed our range of products. Best wishes, Face The Future

Posted 10 months ago

“I received products that expire in 5 months though meant to serve a year since opened. I've made an order for "Jan Marini Rejuvenate & Protect Duo: C-Esta Serum and Marini Physical Protectant SPF 45 Tinted" on the 14th of April. Received around 25th of April. When I opened them I realised that expiry date on the box says 09/25. Serum itself says that it is valid for 6 months since opened. Protectant has is valid for 12 months since opened. But for both expiry date is September 2025, which is 5 months away! Basically that means that both going to expire before I can possible use them.”

Helpful Report

Posted 10 months ago

Hi, thank you for your review. Products marked with a pot and lid symbol are safe to use for the duration indicated, even if they were opened on the last day of the date shown on the product. The symbol refers to the number of months the product remains suitable for use after opening. E.G. if your products are dated September and you open them on the last day of September, they are still ok for the 6 or 12 months shown on the pot and lid symbol. Kind regards, Face the Future

Posted 10 months ago

“Fantastic product and quick delivery !! Cosmelan2 kit is what I needed for my melanoma on my cheeks. I am on day 8 and God does it work. It’s still work in progress but I am very excited to see the results. About to order more of meso sunscreen and Melan recovery gel cream !! Thank you”

Helpful Report

Posted 10 months ago

Hi Aisha, Thank you for your fantastic review! We’re thrilled to hear that the Cosmelan2 kit is making a difference for you. It's wonderful to see your excitement as you progress! Best wishes, Face The Future

Posted 10 months ago

“Top quality products, great prices and excellent service.”

Helpful Report

Posted 10 months ago

Hi Michelle, Thank you so much for your fantastic review! We're thrilled to know that you appreciate our top-quality products, competitive prices, and excellent service. Y Best wishes, Face The Future

Posted 10 months ago

“Delivery was as promised, really quick and product is fab. Very happy”

Helpful Report

Posted 10 months ago

Hi Marie, Thank you so much for your lovely review! We're thrilled to hear that you found our delivery quick and that you're loving the product. Best wishes, Face The Future

Posted 10 months ago

“Face the future are a really good company to deal with. Always prompt delivery and on time.”

Helpful Report

Posted 10 months ago

Hi Sara, Thank you for your kind review! We're so glad to know that you had a positive experience with our prompt delivery. Your satisfaction is our priority. Best wishes, Face The Future

Posted 10 months ago

“Quick delivery and reliable company.”

Helpful Report

Posted 10 months ago

Hi Pinar, Thank you for your fantastic review! We're delighted to hear that you appreciate our quick delivery and reliability. Your support means a lot to us! Best wishes, Face The Future

Posted 10 months ago

“Easy ordering and quick delivery. Nice to receive free samples to try too.”

Helpful Report

Posted 10 months ago

Hi Sarah, Thank you for your wonderful review! We're so happy to hear that you found the ordering process easy and enjoyed the quick delivery. We're glad you liked the free samples too! Best wishes, Face The Future

Posted 10 months ago

“Always a great experience, easy to navigate the website. I found what I was looking for at a good price & a few interesting things I didn't know it might need. Delivery is always on time & everything is well packaged protected & arrives in one piece ( which is helpful).”

Helpful Report

Posted 10 months ago

Hi Victoria, Thank you for your wonderful review! We're so pleased to hear that you had a great experience navigating our website and found exactly what you needed. It's also fantastic to know that our timely delivery and packaging met your expectations. We truly appreciate your support! Best wishes, Face The Future

Posted 10 months ago

“I knew what I wanted to buy. You had it in stock and the delivery was very fast. Disappointed I now have to pay for delivery it always used to be free.”

Helpful Report

Posted 10 months ago

Hi Louise, Thank you so much for your great review! We're happy to hear you found what you were looking for and that the delivery was fast. Delivery is free on orders over £30. Best wishes, Face The Future

Posted 10 months ago

“Fab service as always! Fast delivery, items never out of stock. Highly recommend”

Helpful Report

Posted 10 months ago

Hi Cathy, Thank you for your wonderful review! We're so happy to hear that you consistently enjoy our fast delivery and reliable stock. Your recommendation means the world to us! Best wishes, Face The Future

Posted 10 months ago

Face The Future is rated 4.8 based on 22,680 reviews