Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,680 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 22,680 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 7th March 2026

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Fave The Future for some while for my Skinceutical products. I find them to be reliable with great delivery times. Would recommend”

Helpful Report

Posted 10 months ago

Hi Jane, Thank you so much for your wonderful review! We're overjoyed to hear that you find us reliable and that our delivery times meet your expectations. Your recommendation is greatly appreciated! Best wishes, Face The Future

Posted 10 months ago

“This company offers an excellent choice of brands and has a reward scheme. I was initially happy and then diappointed to see that I had earned a £20 Reward Voucher but could only use it if my "basket" came to £200 or more. So a measly 10% discount. While I was shopping to try to reach this limit, a notification popped up on my screen with a 20% discount, so, of course, I used this instead of my voucher. I don't think there should be a minimum spend when using a voucher that equates to 10%. Other offers are are throughtout the year are generously valued at 20%. The reweard scheme is disappointing. The products, however, and delivery service are excellent.”

Helpful Report

Posted 10 months ago

Hi Paula, Thank you for taking the time to share your thoughts with us! We're glad to hear that you appreciate our product selection and delivery service. We understand your concerns regarding the reward scheme and the minimum spend requirement. Your feedback is valuable, and we'll certainly discuss it as we strive to improve your shopping experience. Best wishes, Face The Future

Posted 10 months ago

“Communications prior to delivery was topnotch, parcel was well packed. I have just started using the products will therefore give more details later. And Oh I had gifts in the box and a magazine too. Thank you!😊”

Helpful Report

Posted 10 months ago

Hi Olufemi, Thank you for your wonderful review! We’re thrilled to hear you enjoyed our communication and found your parcel well packed. We're excited for you to start using the products and can't wait to hear your thoughts! Those little gifts and the magazine are just our way of saying thank you for choosing us. Best wishes, Face The Future

Posted 10 months ago

“Was disappointed as it said as I new member I would get 15% discount on my first order . But when I used the code it said was invalid.. but I do love my dragoblood product.”

Helpful Report

Posted 10 months ago

Hi Linda, Thank you for your feedback! We're glad to hear you love your dragoblood product. We’re sorry to hear about the trouble you had with your discount code. Occasionally, there might be technical issues or specific conditions related to promo codes. If you haven’t already, please reach out to our customer service team, and they would be more than happy to assist you further. Best wishes, Face The Future

Posted 10 months ago

“Brilliant service thank you. And a number of free gifts that are well appreciated. Highly recommended.”

Helpful Report

Posted 10 months ago

Hi Christopher, Thank you for your amazing review! We’re thrilled to hear that you enjoyed our service and appreciated the free gifts. Your recommendation truly makes our day! Best wishes, Face The Future

Posted 10 months ago

“I buy from Face The Future because they have genuine Mesoestetic products. There are a lot of fakes out there and I want to be careful.”

Helpful Report

Posted 10 months ago

Hi Nathalie, Thank you for your thoughtful review! We're so pleased to hear that you trust us for genuine Mesoestetic products. Your care in choosing authentic items is important, and we're here to ensure you have a great experience! Best wishes, Face The Future

Posted 10 months ago

“I was a bit confused, I bought the wrong product, I thought it was a factor 100 to protect my lips , so I won’t be using it and it’s too late to return it”

Helpful Report

Posted 10 months ago

Hi Jen, Thank you for your review! We're sorry to hear you bought the wrong product. If you have any questions about our range of lip protection products or need assistance finding the right one, please don’t hesitate to reach out to our customer service team. We're here to help! Best wishes, Face The Future

Posted 10 months ago

“Good selection of products at a fair price. I love, love, love the fact you always get a little freebie thrown in. This is the second time I’ve ordered from here and I will definitely be ordering again!”

Helpful Report

Posted 10 months ago

Hi Lorraine, Thank you for your wonderful review! We're so happy to hear that you love our product selection and the little freebies we include. Best wishes, Face The Future

Posted 10 months ago

“Great company, top range products excellent service & value”

Helpful Report

Posted 10 months ago

Hi Jan, Thank you for your wonderful review! We're so pleased to hear that you think highly of our products and service. Best wishes, Face The Future

Posted 10 months ago

“Was recommended this by the owner of Elsewhere skincare. It's a great foundation and really warms the face up and gives it a lovely, healthy touch of colour. Non greasy and blends in well.”

Helpful Report

Posted 10 months ago

Hi Elizabeth, Thank you for your wonderful review! We’re so pleased that you’re enjoying the foundation and that it adds a healthy touch of colour to your look. Best wishes, Face The Future

Posted 10 months ago

“Excellent Service! Will definitely by purchasing from them again.”

Helpful Report

Posted 10 months ago

Hi there, Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with us. We truly appreciate your support and can't wait to assist you again in the future! Best wishes, Face The Future

Posted 10 months ago

“Good price for my favourite moisturiser, very good communication and speedy delivery. Will be ordering again from FtF.”

Helpful Report

Posted 10 months ago

Hi Frances, Thank you for your fantastic review! We're delighted to hear that you found a great price on your favourite moisturiser and appreciated our communication and speedy delivery. Best wishes, Face The Future

Posted 10 months ago

“Fab product. Skin feels wonderful. Bought these as gifts.”

Helpful Report

Posted 10 months ago

Hi Fiona, Thank you for your fabulous review! We're so glad to hear that the product has made your skin feel wonderful. Your support means a lot to us! Best wishes, Face The Future

Posted 10 months ago

“I am very pleased with all my products that I received.”

Helpful Report

Posted 10 months ago

Hi Michelle, Thank you for your lovely review! We’re delighted to hear that you're pleased with your products. Your satisfaction is our top priority, and we appreciate your support! Best wishes, Face The Future

Posted 10 months ago

“Convenient and reliable”

Helpful Report

Posted 10 months ago

Hi Stephen, Thank you for your great review! We're so pleased to hear that you find us convenient and reliable. Your feedback means a lot to us, and we look forward to serving you again soon! Best wishes, Face The Future

Posted 10 months ago

“Prompt Dispatch and delivery. However this product doesn't seem to be the same as the one I purchased from John Lewis last year. It pilled into grainy bit and burnt/stung my skin even without a moisturiser or other products. This made it it unuseable and a huge waste at £24.79. Expensive for sunscreen but since I have sensitive skin - I have to fork out the extra money - otherwise I can become a red sore mess with the wrong products. I strongly recommend discontuing this product. It does not help sensitive/fair people out one bit. Sunscreen is supposed to help prevent extra sensitivity in sensitive skin- but this horrid thing aggrevates it. Did they change the formula from last year? I don't know but I won't be purchasing Ultrasun again.”

Helpful Report

Posted 10 months ago

Hi Kristina, Thank you for taking the time to share your experience. We’re truly sorry to hear that the product did not meet your expectations and caused discomfort. Your feedback is invaluable. If you have any further issues or would like assistance, please don’t hesitate to reach out to our customer service team. We want to ensure you find a product that works well for you. Kind regards, Face the Future

Posted 10 months ago

“Delivery was dreadfully slow, I won’t order again unfortunately”

Helpful Report

Posted 10 months ago

Hi Ann, Thank you for your review. We’re genuinely sorry to hear that your delivery experience didn’t meet your expectations. We strive to provide prompt service, and it's disappointing to know we fell short this time. We appreciate your feedback and will work to improve our delivery times in the future. If there's anything else we can assist you with, please let us know. Best regards, Face The Future

Posted 10 months ago

“Great Gatineau products and very good service. Thank you”

Helpful Report

Posted 10 months ago

Hi Sally, Thank you for your fantastic review! We're so glad to hear that you love our Gatineau products and that you're pleased with our service. Your support means a lot to us! Best wishes, Face The Future

Posted 10 months ago

“Great selection of products. Good offers! And you get lots goodies to try out! Very happy! Definitely order again.”

Helpful Report

Posted 10 months ago

Hi Irvana, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our selection of products and the goodies we provide. It's fantastic to know that you're happy with your experience. Best wishes, Face The Future

Posted 10 months ago

“My favourite skincare by far, I can always find I'm looking for, I get ideas, news and freebies to try and discover.”

Helpful Report

Posted 10 months ago

Hi Paula, Thank you so much for your fantastic review! We're thrilled to hear that Face The Future is your favorite skincare destination. It’s great to know that you enjoy discovering new ideas, news, and samples with us. Best wishes, Face The Future

Posted 10 months ago

Face The Future is rated 4.8 based on 22,680 reviews