Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,433 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,433 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

Write Your review

Tell us how Face The Future made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products at great prices”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Always excellent quick service!!”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Excellent service and delivery, you have never let me down. A good wide range of products.”

Helpful Report

Posted 1 year ago

Hi Janet, Thank you so much for your wonderful review! We're delighted to hear that our service and product range have consistently met your expectations. Your support means the world to us! Best wishes, Face the Future

Posted 1 year ago

“Happy to purchase from Face the Future as their price is lower than other shopping sites. My items were shipped fast and carefully packed. Got a freebie as well. Thank you!”

Helpful Report

Posted 1 year ago

Hi Rachel, Thank you so much for your wonderful review! We're delighted to hear that you found our prices competitive and that your items arrived quickly and securely. Enjoy your freebie! Best wishes, Face the Future

Posted 1 year ago

“Delighted with purchase, great price. Prompt delivery, an all round great service.”

Helpful Report

Posted 1 year ago

Hi Alexis, Thank you so much for your wonderful review! We're delighted to hear you had a great experience with us, from the price to the delivery. Best wishes, Face the Future

Posted 1 year ago

“Always prompt delivery. Love having the skin consultation choices and being able to talk to someone on the phone when I need a quick clarification on products. Amazing selection of skincare and brands.”

Helpful Report

Posted 1 year ago

Hi Jeanirene, Thank you so much for your wonderful review! We're delighted to hear that our prompt delivery and skin consultation options are making your experience enjoyable. It's great to know you appreciate having someone to talk to for quick clarifications. We strive to offer an amazing selection to meet your skincare needs! Best wishes, Face the Future

Posted 1 year ago

“Easy to order and quick delivery great”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Super fast delivery and very helpful customer services when I email about an enquiry! 5 star service :)”

Helpful Report

Posted 1 year ago

Hi Sophie, Thank you so much for your glowing review! We're delighted to hear that you had a great experience with our delivery and customer service. Your satisfaction means the world to us! 💜 Best wishes, Face the Future

Posted 1 year ago

“Excellent products and very quick delivery”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Nothing in the mystery box that appealed to me very disappointing”

Helpful Report

Posted 1 year ago

Hi Maureen, We’re so sorry to hear that you are disappointed, this is a mystery box that has been put together with some very popular products. Kind regards, Face the Future

Posted 1 year ago

“Present for my grandson good price and delivery”

Helpful Report

Posted 1 year ago

Hi Janet, Thank you for your wonderful review! We're so pleased to hear you found a great price and experienced prompt delivery. We appreciate your support! Best wishes, Face the Future

Posted 1 year ago

“I love this company. They’re always doing discounts on my favourite beauty products. Delivery is always extremely timely. Can’t fault them!!”

Helpful Report

Posted 1 year ago

Hi Rachel, Thank you so much for your wonderful review! We're delighted to hear that you're enjoying our discounts and that your deliveries have been timely. We appreciate your support! Best wishes, Face the Future

Posted 1 year ago

“A speedy service”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Speedy delivery, good product at a reasonable price.”

Helpful Report

Posted 1 year ago

Hi Lyn, Thank you for your wonderful review! We're delighted to hear you were pleased with our speedy delivery and found our product to be a great value. 😊 Kind regards, Face the Future

Posted 1 year ago

“Great price for the item I was looking for. Very pleased .”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your wonderful review! We're so glad to hear you found a great price for the item you were looking for. It's always our aim to provide value to our customers. 😊 Kind regards, Face the Future

Posted 1 year ago

“Great experience”

Helpful Report

Posted 1 year ago

Hi Umme, Thank you so much for your amazing feedback! We're so glad to hear you had a great experience with us. Your satisfaction is our priority! 😊 Kind regards, Face the Future

Posted 1 year ago

“Great place to order good prices”

Helpful Report

Posted 1 year ago

Hi Dorothy, Thank you for your fantastic review! We're thrilled to hear you found our prices appealing. It's always our goal to offer great value to our customers. 😊 Kind regards, Face the Future

Posted 1 year ago

“I bought a GESKE face device and it won’t charge. The company refused a refund and said they need to contact the manufacturer. This contravenes consumer rights . I have not yet received a refund”

Helpful Report

Posted 1 year ago

Hi, We can see you have emailed our Customer services and they have replied with the next steps. We do have to contact the manufacturer and action the steps they advise. Kind regards, Face the Future

Posted 1 year ago

“My Order late over 2 weeks, complementary gift newer arrived, please don't offer gifts, just to keep my Order.”

Helpful Report

Posted 1 year ago

Hi, We cannot see any correspondence with you based on your review details, so please do contact us on shop@facethefuture.co.uk so we can assist you further. Kind regards, Face the Future

Posted 1 year ago

“Great service and amazing prices in comparison to a salon.”

Helpful Report

Posted 1 year ago

Hi Ann, Thank you for your fantastic review! We're thrilled to hear that you found our service and prices to be great. Your support means the world to us! 😊 Kind regards, Face the Future

Posted 1 year ago

Face The Future is rated 4.8 based on 22,433 reviews