Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,434 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,434 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and amazing prices in comparison to a salon.”

Helpful Report

Posted 1 year ago

Hi Ann, Thank you for your fantastic review! We're thrilled to hear that you found our service and prices to be great. Your support means the world to us! 😊 Kind regards, Face the Future

Posted 1 year ago

“Very good deal on this lotion, arrived quickly, and I'm very impressed.”

Helpful Report

Posted 1 year ago

Hi David, Thank you for your fantastic review! We're thrilled to hear you found a great deal and that it arrived quickly. 😊 Kind regards, Face the Future

Posted 1 year ago

“Placed an order for a couple of color wow products to contact face the future a week later chasing my order to find out they didn't have the items in stock. Customer service said if I was happy to wait until the week after when the supplier had the stock, id receive a complimentary shampoo and conditioner which was not sent. All in all waited 3 weeks for my order, disappointed in the service to say the least.”

Helpful Report

Posted 1 year ago

Hi Stacey, Please accept our apologies, we did email to inform you of the delay and offer the free gifts but didn't receive a response from you. As soon as the stock came in your order was despatched but unfortunately didn't have the free gifts as we didn't receive confirmation that you wanted to receive them. Kind regards, Face the Future

Posted 1 year ago

“Affordable prices”

Helpful Report

Posted 1 year ago

Hi Alissa, Thank you for your fantastic review! We're thrilled to hear you found our prices affordable. 😊 Kind regards, Face the Future

Posted 1 year ago

“Very prompt on delivery of my order once certain information they require has been submitted. Good communication regarding delivery.”

Helpful Report

Posted 1 year ago

Hi Jennifer, Thank you for your fantastic review! We're thrilled to hear that you found our delivery prompt and our communication helpful. 😊 Kind regards, Face the Future

Posted 1 year ago

“Good service”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Fast delivery on all orders that I’ve placed, great discounts too ! Order all my Environ’s products from here”

Helpful Report

Posted 1 year ago

Hi Louise, Thank you so much for your fantastic review! We're thrilled to hear you enjoy our fast delivery and the great discounts! 😊 Kind regards, Face the Future

Posted 1 year ago

“Still not arrived!!”

Helpful Report

Posted 1 year ago

Hi Michelle, We can see you emailed us about this and have confirmed this has now been delivered. Enjoy your product. Kind regards, Face the Future

Posted 1 year ago

“Great products and service”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“The pump action on one of the items isn’t working”

Helpful Report

Posted 1 year ago

Hi Kate, We cannot see any correspondence with you based on your review details, so please do contact us on shop@facethefuture.co.uk so we can assist you further. Kind regards, Face the Future

Posted 1 year ago

“Just what the misses asked for. Fast trouble free delivery with good communication.”

Helpful Report

Posted 1 year ago

Hi Danny, Thank you for your fantastic review! We appreciate your feedback! 😊 Kind regards, Face the Future

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Excellent value, promp delivery with good communication. Very happy with my purchases.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your fantastic review! We're thrilled to hear you were happy with the value and our prompt delivery. 😊 Kind regards, Face the Future

Posted 1 year ago

“Great company with good core values, expertise and inspiration.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review! Your support means the world to us! 😊 Kind regards, Face the Future

Posted 1 year ago

“I can find my favourite products on face the future, quick delivery , great customer service .”

Helpful Report

Posted 1 year ago

Hi Marta, Thank you for your fantastic review! We're thrilled to hear you found your favourite products and appreciated our quick delivery and customer service.💖 Kind regards, Face the Future

Posted 1 year ago

“They sent my Elemis products for my son’s Christmas presents promptly. They have been difficult to get this year, so I’m very pleased I’ve got them for my sons now.”

Helpful Report

Posted 1 year ago

Hi Linda, Thank you for your lovely review! Kind regards, Face the Future

Posted 1 year ago

“Ordering of product very easy delivery was quick and product fantastic especially the cost against other top retailers would definitely highly recommend and will be buying again from face the future. 😊”

Helpful Report

Posted 1 year ago

Hi Peter, Thank you for your incredible review! We're so glad to hear that you found our ordering process easy, enjoyed the quick delivery, and loved the value of our products. 😊 Kind regards, Face the Future

Posted 1 year ago

“Ive purchaseda few products from face the future and feel i get a better price with them too. Ill carry on purchasing my face products especially PCA from here”

Helpful Report

Posted 1 year ago

Hi Jemma, Thank you for your amazing review! We're delighted to hear that you've found great prices on your favourite products. 🌟 Kind regards, Face the Future

Posted 1 year ago

“Great service every time! ♥️”

Helpful Report

Posted 1 year ago

Hi Irene, Thank you for your wonderful review! We truly appreciate your support and are thrilled to hear you consistently receive great service. ♥️ Kind regards, Face the Future

Posted 1 year ago

“everything is great, thanks”

Helpful Report

Posted 1 year ago

Hi Agne, Thank you so much for your wonderful feedback! We’re delighted to hear that everything is great. 😊 Kind regards, Face the Future

Posted 1 year ago

Face The Future is rated 4.8 based on 22,434 reviews